TSB_BOD306

GROUP
MODEL
BOD
2017-2022MY
Sportage (QL)
w/Panoramic Sunroof
NUMBER
DATE
306
April 2022
TECHNICAL SERVICE BULLETIN
SUBJECT:
PANORAMIC SUNROOF INOPERATIVE AND/OR
ABNORMAL NOISE WHEN OPERATING
This bulletin provides information to improve the operation of the panoramic sunroof on some 2017-2022MY
Sportage (QL) vehicles, produced from December 10, 2015 through December 7, 2021, which may exhibit
slow, noisy, or inoperative sunroof operation caused by dust or dirt intrusion into the sunroof track
mechanism. Vehicles driven in dusty environments with a high concentration of sand or dirt in the air, may
accumulate debris into the sunroof mechanism causing friction. Follow the procedure outlined in this
publication to replace the tilt lever shoe assemblies, clean, and lubricate sunroof components to restore
normal operation.
 NOTICE
Do not replace the sunroof assembly or related components for this concern. Any associated claims
for sunroof replacement are subject to Warranty review and chargeback.
Dust and Dirt Inside Panoramic Sunroof Mechanism
A printed copy is for reference only; publication information can be updated at any time.
Page 2 of 6
PANORAMIC SUNROOF INOPERATIVE AND/OR
ABNORMAL NOISE WHEN OPERATING
Panoramic Sunroof Rail Cleaning and Tilt Lever Shoe Replacement:
1.
Inspect the operation of the panoramic sunroof and confirm the customer’s concern before conducting
this repair. If the concerns are confirmed, inspect for dust and dirt inside the sunroof mechanism, and
if verified, continue with this TSB.
2.
Remove both roof rack side rails by referring to
the “Body (Interior and Exterior) → Body Side
Molding → Roof Rack → Repair procedures”
chapter in the applicable Shop Manual on KGIS.
Note: Remove the eight caps (A) and eight nuts
(4 on each side), then remove the roof rack side
A
rails (B).
 NOTICE
Use a non-marring trim removal tool
(such as Snap-on® Part Number PBN5
or equivalent) to avoid damaging trim
pieces.
B
Tightening torque for Nuts:
2.9 – 3.3 lb.ft (3.9 – 4.4 N.m)
4.
Remove the movable glass (C) by referring to
the “Body (Interior and Exterior) → Panorama
Sunroof
→
Movable
Glass
→
Repair
procedures” chapter in the applicable Shop
Manual on KGIS.
 IMPORTANT
With the assistance of another
person, lift and remove the movable
glass from the vehicle.
CAUTION
Be careful not to scratch, damage,
and/or break the glass during
removal.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: BOD306 Sportage (QL) April 2022
C
Page 3 of 6
PANORAMIC SUNROOF INOPERATIVE AND/OR
ABNORMAL NOISE WHEN OPERATING
5.
Lay the glass on a soft, flat protected surface
with the tilt levers (D) facing up.
D
6.
Remove the shoe assemblies attached to the tilt
lever and replace with the new parts (E).
 NOTICE
DO NOT replace the entire tilt lever
assembly.
E
7.
Remove all dust and sand along the entire
mechanism rail (F) with a rag and/or suitable
brush.
 IMPORTANT
Be sure to clean all dust, dirt, and any
old grease from the mechanism rail.
F
Note: Method shown at right uses a clip tool
with a rag wrapped around end.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: BOD306 Sportage (QL) April 2022
Page 4 of 6
PANORAMIC SUNROOF INOPERATIVE AND/OR
ABNORMAL NOISE WHEN OPERATING
8.
Lightly coat the tilt lever shoes (E) using the
specified lubricant.
CAUTION
Failure to use the lubricant specified
on page 6 of this bulletin may result in
an ineffective or repeat repair.
Do not use Kia Dampening Grease
(P/N UM011-CHA052), as it is not
compatible with the grease used by
the factory.
9.
Apply a generous amount of grease to the
mechanism rail as shown.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: BOD306 Sportage (QL) April 2022
E
Page 5 of 6
PANORAMIC SUNROOF INOPERATIVE AND/OR
ABNORMAL NOISE WHEN OPERATING
10.
Clean excess grease and dirt from the surface
areas around the track mechanism.
11.
With the assistance of another person, reinstall
the movable glass, ensuring the tilt levers (D)
and glass are aligned correctly.
12.
Reinstall the roof rack side rails.
13.
Inspect the alignment of the movable glass by
D
referring to the “Body (Interior and Exterior) →
Panorama Sunroof → Repair procedures”
chapter in the applicable Shop Manual on KGIS.
Alignment Adjustment Standard Value:
(1) Front Edge: 0 in. (0 mm)
(2) Rear Edge: 0 in. (0 mm)
14.
Thoroughly clean any excess lubricant from the panoramic sunroof.
 NOTICE
Ensure the glass, sunroof track mechanism, and all other components contacted while
performing this procedure are clean.
15.
Function-test the operation of the panoramic sunroof, confirming smooth and normal operation, and
that the one-touch open/close is functioning.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: BOD306 Sportage (QL) April 2022
Page 6 of 6
PANORAMIC SUNROOF INOPERATIVE AND/OR
ABNORMAL NOISE WHEN OPERATING
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Sportage (QL)
December 10, 2015 to December 7, 2021
REQUIRED TOOL:
Tool Name
Figure
Comments
One container
Covers 30 vehicles
Maximum order
quantity one (1) per dealer
Lubricant
81685 3S000
Upholstery Clip Remover
Torx Wrench Socket T25
Locally sourced
Acid Brush
REQUIRED PART:
Part Name
Part Number
Figure
Qty.
Shoe Assy - Fix
81637 G8000
2
Shoe Assy - Rotate
81638 G8000
2
WARRANTY INFORMATION:
N Code: Q56 C Code: ZZ1
Claim
Type
Causal P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
Panoramic Sunroof Rail
W
81639 D9000
0
Cleaning & Shoe Assy
Replacement
81637F01
0.8
M/H
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: BOD306 Sportage (QL) April 2022
Qty.
81637 G8000
2
81638 G8000
2