A6622862046229_3

Technical Service Bulletin
66 Optical defects, scratches, and chrome peeling20
66 22 86 2046229/3 April 7, 2022. Supersedes Technical Service Bulletin Group 66 number 21-68 dated January
12, 2021, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All Audi Models
2015 – 2023
Not Applicable
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Additional model years)
2
01/12/2021
Revised header (Additional model years)
Revised Service (Added Note)
1
12/28/2016
Initial publication
The vehicle has an optical defect that must be coded to damage code 0030.
Technical Background
• To ensure continued product quality, Audi Warranty requires photographic evidence for all repairs coded to
damage code 0030. Submission of photographs for these claims will reduce the need to ship parts for
validation as well as streamline the claim reimbursement process. See Audi Warranty Bulletin AWA 16-07 for
more information.
• Optical defects that may qualify for damage code 0030 are faults that affect the visual appearance of a
component, such as dents or shrink marks, flaking paint or chrome in the passenger compartment or on trim
strips, or discolored or wavy components. Examples of repairs suitable for damage code 0030 include peeling
radiator grille, peeling start-stop button, peeling armrest door pull, etc.
• Damage Code 0030 should not be used for repairs to components that are separated, broken, loose, or
deformed, such as a loose seat back cover or deformed center armrest. See Elsa for a complete list of
available damage codes for each component.
Damages resulting from negligence, customer driving habits, or other outside influence are not eligible for
Warranty reimbursement.
Page 1 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without
notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Not applicable.
Service
1. Ensure that the issue qualifies for damage code 0030 based on the description in the Technical Background.
2. For Audi Warranty and Product
Support to completely understand the
concern, take the following
photographs, and upload them into
DOC-IT with the repair order:
• An overview photograph to show
where the component is on the
vehicle (Figure 1).
• A close-up photograph of the
optical defect to clearly show the
issue (Figure 2).
• A photograph of the data sticker on
the component (if applicable) to
show version, part number,
manufacturer, etc.
• A photograph of the VIN to show
that it belongs to the affected
vehicle.
Note:
Please take photos in focus and with
sufficient light.
Figure 1. The first photo should show a full picture of the affected
component and the affected area of the cause should be marked
with an arrow (paper with yellow dots). This is for guidance.
Page 2 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without
notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 2. The second photo should show an up-close look at the
optical defect.
3. Log into Audi Warranty Online and submit the photographs to Doc-IT with the RO number and VIN.
Warranty
This TSB is informational only.
Additional Information
All parts and service references provided in this TSB (2046229) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 3 of 3
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without
notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.