A7222422062113_4

Service Bulletin Details

Public Details for: A7222422062113_4

This bulletin contains instructions for when the second row backrests won't fold.


- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -

Models from 2017
2017 AUDI ALLROAD
Technical Service Bulletin
72 Rear backrest release in the luggage compartment is inoperative
72 22 42 2062113/4 April 16, 2022. Supersedes Technical Service Bulletin Group 72 number 21-35 dated July
16, 2021, for reasons listed below.
Model(s)
Year
A4 allroad
2017
A5, A5
Cabriolet, and
RS 5
2018 – 2023
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised header (Added model years)
3
07/16/2021
Revised header (Added MY22)
Revised Required Parts and Tools (Updated Quantity)
2
02/25/2021
Revised Required Parts and Tools (Updated part number)
Customer states:
• The second-row backrests are not folding when the release levers in the luggage compartment are
operated/pulled.
Workshop findings:
The backrest release levers in the luggage compartment do not provide feedback/resistance when pulled. The
levers feel loose. The backrests only move forward approximately 1/8 inch and the red backrest latch markings
protrude. The backrests do not fold forward.
Technical Background
The Bowden cable disengages from its attachment point and does not release the backrest latch.
© 2022 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
In some cases, this results in damage to the Bowden cable or to its attachment point in the luggage compartment
side trim.
Production Solution
Not applicable.
Service
1. If the second-row backrest
release lever is without
resistance or feels loose, the
Bowden cable in the luggage
compartment side trim has
become disengaged (Figure
1).
Figure 1. Bowden cable is disengaged from the attachment point.
2. Remove the luggage compartment side trim of the affected side according to the repair manual in Elsa.
3. Inspect the Bowden cable and the backrest release mechanism for any damage.
© 2022 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
4. Reinstall the Bowden cable in
the backrest release
mechanism and secure it with
a tie wrap (Figure 2).
Figure 2. The Bowden cable; reinstalled and secured with a tie wrap.
5. Check the operation of both backrest release levers in the luggage compartment.
6. Reinstall the luggage compartment side trim.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
7263
Damage Code:
0010
Labor Operations:
Repair backrest latch, one side
7263 4999
20 TU
Repair backrest latch, both sides
7263 5099
30 TU
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Diagnostic Time:
© 2022 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Road test after the service procedure
Claim Comment:
No allowance
0 TU
As per TSB 2062113/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
See ETKA/ELSA
Repair Manual
N 10647801
Tie wrap
Shop Supply
Additional Information
All parts and service references provided in this TSB (2062113) are subject to change and/or removal.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.
© 2022 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.