A9322712062211_4
Service Bulletin Details
Public Details for: A9322712062211_4
This bulletin states to create a pss when the red battery symbol is shown in the cluster with dtc p0B1300 message indicating that there is an electrical system fault.
Models from 2022
2022 AUDI Q5 PHEV |
Models from 2021
2021 AUDI A7 PHEV |
2021 AUDI Q5 PHEV |
Models from 2020
2020 AUDI Q5 PHEV |
Technical Service Bulletin PSS 93 Red battery symbol, DTC P0B1300 is stored in the hybrid battery management module 93 22 71 2062211/4 April 16, 2022. Supersedes Technical Service Bulletin Group 93 number 22-64 dated February 8, 2022, for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A7 e quattro 2021 All Not Applicable Q5 e quattro 2020 – 2022 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 4 - Revised Service (Updated estimated date of software solution) Revised Header (Removed A8 vehicles) 3 02/08/2022 Revised Header (Corrected an Elsa display issue) Revised Service (Updated estimated date of software solution) 2 09/16/2021 Revised Service (Updated estimated date of software solution) Customer States: • In the instrument cluster, the red battery symbol is shown with the text “ Electrical system: fault. Safely stop vehicle” (Figure 1). • After switching the ignition on and then off again, the warning lamp is off and the vehicle works again. Figure 1. Red battery symbol. Workshop Findings: • The following DTC is stored in the hybrid battery management module, J840 (address word 008C): • DTC P0B1300 (Hybrid/HV battery current measurement sender 1/2 variation) with symptom code 14348. This PSS applies if one of the following DTC Combinations is logged in the hybrid battery management module, J840 (address word 008C): © 2022 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin DTC Description DTC #2 P0B1300 Only entry in 008C - P0B1300 In combination with P33F000 P0B1300 In combination with U059B00 The PSS does not apply if other DTCs in addition to the above combinations are logged in the hybrid battery management module, J840 (address word 008C). In this case, the PSS does not apply, continue diagnosis outside of the PSS. Technical Background There are certain issues with the internal communication between the battery junction box and the power/voltage sensor, which are very unlikely for the customer to experience again. Production Solution This bulletin will be updated when more information is available. A solution is currently under development. Service 1. Explain to the customer that a solution is expected by the end of Q3 2022 (subject to change) and that no repairs are necessary at this point. Do not replace any components for this condition since this will not resolve the customer’s concern. 2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under Related Links >> Service), or through the Technical Assistance page in ELSA. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. © 2022 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service 9327 Number: Damage Code: 0039 Diagnostic GFF 0150 0000 Time: Time stated on the diagnostic protocol (Max 20 TU) Claim Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU As per TSB 2062211/4 Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All part and service references provided in this TSB (2062211) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any © 2022 Audi of America, Inc. Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2022 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.