A4022392066882_1
Service Bulletin Details
Public Details for: A4022392066882_1
This bulletin advises to replace the drive link shaft which may produce rumbling, squeaking or similar noises from the front end under certain conditions.
Models from 2023
2023 AUDI E-TRON |
Models from 2022
2022 AUDI E-TRON |
Models from 2021
2021 AUDI E-TRON |
Models from 2019
2019 AUDI E-TRON |
Technical Service Bulletin 40 Noises from front of the vehicle when driving - e-tron 40 22 39 2066882/1 April 26, 2022. Model(s) e-tron quattro e-tron Sportback quattro Year VIN Range Vehicle-Specific Equipment All Not applicable All Not Applicable 2019 2021 – 2023 2020 – 2023 Condition Customer states: • They can hear rumbling, squeaking, creaking, or similar noises from the front end when driving on uneven roads. Workshop findings: • Noises can be reproduced and are coming from: 1. The guide link hydro bushing. Figure 1 (item 8, marked in yellow), or 2. The drive train (electric motor, gearbox, driveshafts). Page 1 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 1: Guide link hydro bushing, front suspension. Technical Background Due to the quietness of the electric drive, noises can be heard more clearly in the interior than they can on vehicles with a combustion engine. The rattling/clacking noises made by the guide link hydro-bushing are caused by an air bubble that is enclosed inside the bushing during the manufacturing process. When vibrations are induced in the axle by an uneven road surface (multiple brief hard knocks in quick succession), the high-frequency change in the bushing’s internal pressure causes the volume of the air bubble to change. This can produce rattling/clacking noises under certain temperature conditions. Page 2 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Knocking/rumbling noises may occur when driving on uneven surfaces at speeds of < 20 mph; the driver perceives these noises as coming from the front left. These noises are the result of play in the drive train (gearbox/gearbox flange/driveshafts) and are often incorrectly assigned to the guide link hydro-bushing or other suspension components. Production Solution Not applicable. Service ELSA>>Repair Manual>>Chassis>>Suspension, Wheels, Steering>>Front Suspension>>Lower control arm and Ball joint. • Replace the guide link bushing on both sides with guide link bushing part number described in the parts table below. Warranty Claim Type: • 110 Up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • Use applicable claim types. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4012 Damage Code: 0020 Labor Operations: Replace 2 bushings for lower guide link 4012 5650 See SRT Perform wheel alignment 4495 0350 See SRT GFF No allowance 0 TU Diagnostic Time: Page 3 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Claim Comment: Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU As per TSB 2066882/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools The part numbers mentioned in this TSB are different than the ones listed in ETKA. Only use parts listed in this TSB, this includes superseding part numbers! Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the See ETKA/ELSA Repair Manual 4KC407183 Hydro mounting (Hydro bushing) 02 Additional Information All parts and service references provided in this TSB (2066882) are subject to change and/or removal. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.