A4322572059842_3
Service Bulletin Details
Public Details for: A4322572059842_3
This bulletin contains instructions for diagnosing noises from the suspension with an oil film on the shock absorbers.
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Technical Service Bulletin 43 Dynamic Ride Control (DRC): assessment of leaks 43 22 57 2059842/3 April 26, 2022. Supersedes Technical Service Bulletin Group 43 number 21-51 dated August 2, 2021, for reasons listed below. Model(s) RS 5 Year VIN Range Vehicle-Specific Equipment All Not Applicable 2013 – 2018 2018 – 2023 RS 5 Cabriolet 2013 – 2015 RS 5 Sportback 2019 – 2023 RS 6 Avant 2021 – 2023 RS 7 2014 – 2018 2021 – 2023 Condition REVISION HISTORY Revision Date Purpose 3 - Revised header (Added Model Year) Revised Warranty (Revised Claim Type) 2 08/02/2021 Revised header (Added Model Year) Revised Warranty (Added Max TU) Page 1 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 1 06/18/2020 Initial publication Customer states: • Noises from the suspension. • There is an oil film on the shock absorbers. Note: This information is specifically for the shock absorber of the Dynamic Ride Control (DRC) system PR Code 2MC. Technical Background Not applicable. Production Solution Not applicable. Service 1. An oil film running down a shock absorber indicates that it leaks. The shock absorber must only be replaced if this leak can be clearly assigned to it, as shown in the picture. (Figure 1) Figure 1. DRC shock absorber with clear oil loss. Page 2 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 2. A minor oil film and a resulting dirt build-up are no indication of a leak. They result from oil residues during the installation or caused by "sweating" of the shock absorber. There is no restriction in the function of the shock absorber. Tests with such components show that the shock absorbers are in perfect working order. Do not replace any components. The following illustrations show examples of non-leaking or "sweating" shock absorbers (Figures 2 - 4). Figures 2, 3, and 4. Oil marks/residues in the wheel housing/shock absorber. Warranty Page 3 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Claim Type: • 110 up to 6 Months/6,000 Miles • 1AM over 6 Months/6,000 Miles • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4090/4293 Damage Code: 0050 Labor Operations: Replace shock absorber front 4090 5550 See SRT with Or associated 4090 1950 Replace shock absorbers front 4090 5650 See SRT with Or associated 4090 2050 Replace shock absorber rear operations 4293 5550 operations See SRT with associated operations Replace shock absorbers rear 4293 5650 See SRT with associated operations Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol or (Max 50 TU) Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU Page 4 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Claim Comment: As per TSB 2059842/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the See ETKA/ELSA Repair Manual See ETKA Shock absorber front 01 or 02 See ETKA Shock absorber rear 01 or 02 Additional Information All part and service references provided in this TSB (2059842) are subject to change and/or removal. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 5 of 5 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.