A4822252064535_2
Service Bulletin Details
Public Details for: A4822252064535_2
This bulletin provides repair instructions to address a clicking noise in the steering column which may arise in some circumstances.
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Models from 2019
2019 AUDI Q7 |
2019 AUDI Q8 |
Models from 2018
2018 AUDI Q7 |
Models from 2017
2017 AUDI Q7 |
Technical Service Bulletin 48 Steering column clicks when it is adjusted vertically 48 22 25 2064535/2 April 28, 2022. Supersedes Technical Service Bulletin Group 48 number 21-11 dated September 16, 2021, for reasons listed below. Model(s) Year Q7 2017 – 2023 Q8 2019 – 2023 SQ7, SQ8, and RS Q8 2020 – 2023 VIN Range Vehicle-Specific Equipment All Not Applicable Condition REVISION HISTORY Revision Date Purpose 2 - Revised header (added Model Year) 1 09/16/2021 Initial publication Customer States: • There are noises when adjusting the steering column vertically (clicking noise). Workshop Findings: © 2021 Audi of America, Inc. Page 1 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • Noises can be reproduced. • The noise comes from the pin/hinge area of the steering column Figure 1. Lower pin/hinge – steering column. Technical Background Steering column was assembled under tension. Production Solution Not applicable. Service © 2021 Audi of America, Inc. Page 2 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Replace the bolts marked in the (Figure 2) according to the instructions in Elsa at Repair Manual, Chassis >> 48 Steering >> Steering Column. Note: • It is crucial to follow the tightening sequence and torque specification exactly. • Use new bolts only. Figure 2. Steering column bolts. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. © 2021 Audi of America, Inc. Page 3 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service Number: 4818 Damage Code: 0020 Labor Operations: Replace the steering column bolts 4814 0999 50 TU Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 50 TU) Claim Comment: Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB 2064535/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the See ETKA/ELSA Repair Manual Additional Information More information on this system can be found in the following resources: • Elsa: Chassis >> 48 Steering >> Steering Column. © 2021 Audi of America, Inc. Page 4 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin All part and service references provided in this TSB (2064535) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2021 Audi of America, Inc. Page 5 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.