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April 19, 2022
ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS
Kia America, Inc., is extending the New Vehicle Limited Warranty coverage for the repairs related to the Airbag Warning Light
ON for 2017 MY Sportage and 2017 MY Cadenza vehicles from 5 years/60,000 miles to 15 years/unlimited miles, whichever
comes first, starting from the date the vehicle was first put into service. This warranty extension is to address certain Airbag
Warning Light ON conditions.
If, at any time during the extended warranty coverage, the customer experiences that the Airbag Warning Light remains
illuminated beyond 6 seconds after their vehicle is turned ON or illuminates at any time during vehicle operation, Kia
authorizes its dealers to diagnose the cause at no cost to the customer.
Also, should the Airbag Warning Light ON condition be determined to be due to DTC(s) related to a ‘Short-to-Ground’ issue,
Kia authorizes its dealers to repair the cause at no cost to the customer under this warranty extension.
This is NOT a service campaign that requires a mandatory repair for all eligible vehicles. Unless the vehicle’s Airbag
Warning Light remains illuminated beyond 6 seconds after the vehicle is turned ON or illuminates at any time during
vehicle operation, dealers should not perform any diagnosis or repair under this warranty extension program.
NOTE: This extension to Kia’s New Vehicle Limited Warranty does not alter the limitations and exclusions contained in that
New Vehicle Limited Warranty including failure of the causal part due to abuse, neglect, or external damage to the related
components.
The Technical Service Bulletin that provides vehicle repair procedures will be posted on the Kia Global Information System
(KGIS) at www.kiatechinfo.com, and the Warranty Bulletin describing this warranty extension will be posted on kdealer.com
during the week of April 19, 2022.
OWNER NOTIFICATION
Kia will notify owners advising them of the warranty extension program beginning on April 22, 2022. Note that owners who
have incurred expenses to remedy this issue prior to the date of this notice may have the opportunity to obtain
reimbursement for that expense by submitting receipts online to Kia via the Owners section of www.kia.com or by mailing the
Request for Reimbursement Form along with their documentation to Kia for review and consideration.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the GrammLeach-Bliley federal consumer privacy act, you are required to keep confidential any and all information and documents
provided to you by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement
regarding Kia vehicle purchasers and owners, including but not limited to warranty claim information. Kia dealers may use
such owner information for the sole purpose of conducting and performing this safety recall campaign, and for no other
purpose.
If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
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