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Kia America, Inc.
Corporate Headquarters
111 Peters Canyon Road, Irvine, CA 92606-1790 USA
2017 MY KIA SPORTAGE VEHICLES
ILLUMINATION OF AIRBAG WARNING LIGHT
NEW VEHICLE LIMITED WARRANTY EXTENSION
PLEASE KEEP THIS LETTER IN THE GLOVEBOX OF THE VEHICLE
April 22, 2022
Dear Kia Sportage Owner:
Kia America, Inc. takes pride in providing you with high quality and dependable vehicles. To maintain these standards, Kia is
extending the New Vehicle Limited Warranty coverage for repairs related to the illumination of the Airbag Warning Light
in 2017 MY Sportage vehicles from 5 years/60,000 miles to 15 years/unlimited miles, whichever comes first, starting
from the date the vehicle was first put into service. This warranty extension is to address certain Airbag Warning Light ON
conditions at no cost to you.
Warranty Extension Coverage:

If the Airbag Warning Light
is illuminated for more than approximately 6 seconds after your vehicle is turned on or
at any time during vehicle operation, it is alerting you of a potential problem with your airbag system. More information
can be found in the ‘Safety features of your vehicle’ section of your Owner’s Manual.

If, at any time within the extended warranty period, the Airbag Warning Light remains illuminated beyond 6 seconds after
your vehicle is turned ON or illuminates at any time during vehicle operation, your authorized Kia dealership will diagnose
the cause at no cost to you.

Also, should the Airbag Warning Light ON condition be determined to be due to Diagnostic Trouble Codes (DTCs) related
to a ‘Short-to-Ground’ issue, your authorized Kia dealership will repair the cause at no cost to you under this warranty
extension.

This extension to Kia’s New Vehicle Limited Warranty does not alter the limitations and exclusions contained in that New
Vehicle Limited Warranty including abuse, neglect, or external damage.
What Should You Do?

Unless the Airbag Warning remains illuminated beyond 6 seconds after your vehicle is turned ON or illuminates at any
time during vehicle operation, you DON’T need to bring your vehicle to a Kia dealership for the purpose of this warranty
extension.

If the warning light stays illuminated, contact the nearest authorized Kia dealer to have your vehicle diagnosed as soon as
possible.

To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper right corner (“Dealers” on a
mobile device). You can also use the QR code below with your mobile device to access this information (see the bottom
of this letter for more information about QR code use):

RETAIN THIS LETTER IN THE GLOVE COMPARTMENT OF YOUR KIA VEHICLE. Place this letter in your vehicle’s glove
compartment, preferably together with your vehicle’s other warranty information. When seeking service, provide this
letter to your servicing dealer. If you sell your vehicle, ensure that you include this letter with the documents you provide
to the buyer.
What If You Have Already Paid To Have This Situation Corrected?
If you have incurred expense to remedy this issue prior to the date of this notice, you may have the opportunity to obtain
reimbursement for that expense. You may submit your receipts online to Kia via the Owners section of www.kia.com or mail
your receipts with a copy of the attached Request for Reimbursement form directly to Kia for review and consideration:
Consumer Assistance Center
Kia America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4542
Kia will use its best efforts to respond to your claim within sixty (60) days of receipt and at that time Kia may either accept or
reject that claim or it may request more information to evaluate the claim.
Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the attached
prepaid “Change of Address/Ownership” card and mail it to us. You can also contact the Consumer Assistance Center phone
number listed above.
What If You Have Other Questions?
Should you have any questions regarding this warranty extension or if your dealer does not respond to your service request
in a timely manner, please contact Kia’s Consumer Assistance Center at 1-800-333-4542 (Monday through Friday, 5AM to
6PM, Pacific Time), or through the owner’s section of www.kia.com.
We hope that this warranty extension demonstrates Kia’s commitment to your continued satisfaction. If you have any
questions or concerns do not hesitate to contact us.
Sincerely,
Consumer Affairs Department
QR Code Use:

A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the barcode
image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.

With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.

Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL
or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR code. Refer to the QR Reader Code
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