SSM 50715

Service Bulletin Details

Public Details for: SSM 50715

Some 2021-2022 mustang mach-e/f150/edge/nautilus vehicles equipped with sync gen 4 may experience a loss of bluetooth pairing after a key cycle after accessory protocol interface module (apim) replacement and programming or a software updat


- 2022 - 2021 -

Models from 2022
2022 FORD EDGE
2022 FORD F-150
2022 FORD MUSTANG MACH E
2022 LINCOLN NAUTILUS
Models from 2021
2021 FORD EDGE
2021 FORD F-150
2021 FORD MUSTANG MACH E
2021 LINCOLN MKX
2021 LINCOLN NAUTILUS 
SSM 50715 - 2021-2022 Mustang Mach-E/F-150/Edge/Nautilus - SYNC Gen
4 - Loss Of Bluetooth Pairing After A Key Cycle
Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may
experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module
(APIM) replacement and programming or a software update. This may be due to APIM software. To
correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2.
Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part 14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS)
Manual.
APPLICABLE VEHICLES
2021 - 2022 CAR: DQ CD539N EDGE
2021 - 2022 TRUCK: FD P702N F150
2021 - 2022 CAR: D9 U540N MKX
2021 - 2022 CAR: GW CX727N C-EV

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