12-232-21R

ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
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CLAIMS PERSONNEL
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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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© 2021 Subaru of America, Inc. All rights reserved.
SERVICE INFORMATION BULLETIN
APPLICABILITY:
2022MY Outback Wilderness
SUBJECT:
		
Trailer Hitch Fascia Panel Template
Usage Tips
NUMBER: 12-232-21R
DATE:
REVISED:
12/28/21
04/20/22
INTRODUCTION:
This Service Information Bulletin provides helpful tips when using the Trailer Hitch Fascia Panel
Template (SOA554002) during trailer hitch accessory installation. Use the information below in
conjunction with accessory installation guide L101SAN620 and L101SAN000 to help ensure an
accurate cut line on the Wilderness bumper fascia.
PART INFORMATION:
Part Description
Part Number
Trailer Hitch Fascia Panel Cutting Template
SOA554002
NOTE: The Fascia Panel cutting template shown above is available using the normal parts ordering 		
procedure.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 12-232-21R; Revised: 04/20/22
Page 1 of 4
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The Outback Wilderness Trailer Hitch Accessory Installation Guide can be found on STIS:
L101SAN000
The Outback Wilderness Trailer Hitch Panel Accessory Installation Guide can be found on STIS:
L101SAN620
TIP 1: The Outback Wilderness Trailer Hitch Panel Accessory Installation Guide contains a printable
fascia panel template to be used in place of the Trailer Hitch Fascia Panel Template (SOA554002).
When using the printable template version, it is CRITICAL the template is printed in “Actual Size”.
ALWAYS measure to confirm the sizing of each 1 inch square block located on each printable section
as shown below.
Continued...
Bulletin Number: 12-232-21R; Revised: 04/20/22
Page 2 of 4
•
Additional Measurements:
The measurements listed bellow, can be made from bottom points of the 1 inch square blocks to
further confirm the accuracy of the template.
5 7/8 Inches
6 5/8 Inches
6 7/8 Inches
TIP 2: The Trailer Hitch Fascia Panel Template (SOA554002) is made from a heavier gauge paper
that provides added rigidity. Pre-bending the template in the highlighted areas pictured below can
help provide extra flexibility. Bend the template in both directions along the indicated lines.
TIP 3: Use both hands to press down on the template as shown in the photo below. A helper is
recommended for taping down the template or tracing with a marker while being held in place. Use a
sharp utility knife to CAREFULLY cut the bumper fascia.
Continued...
Bulletin Number: 12-232-21R; Revised: 04/20/22
Page 3 of 4
Trailer Hitch Fascia Panel Template Usage Tips Video
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 12-232-21R; Revised: 04/20/22
Page 4 of 4