SA-016-22
Service Bulletin Details
Public Details for: SA-016-22
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
- 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2022
| 2022 MAZDA CX-30 |
| 2022 MAZDA CX-5 |
| 2022 MAZDA CX-9 |
| 2022 MAZDA MAZDA3 |
| 2022 MAZDA MX-30 PHEV |
| 2022 MAZDA MX-5 |
Models from 2021
| 2021 MAZDA CX-3 |
| 2021 MAZDA CX-30 |
| 2021 MAZDA CX-5 |
| 2021 MAZDA CX-9 |
| 2021 MAZDA MAZDA3 |
| 2021 MAZDA MAZDA6 |
| 2021 MAZDA MX-5 |
Models from 2020
| 2020 MAZDA CX-3 |
| 2020 MAZDA CX-30 |
| 2020 MAZDA CX-5 |
| 2020 MAZDA CX-9 |
| 2020 MAZDA MAZDA3 |
| 2020 MAZDA MAZDA6 |
| 2020 MAZDA MX-5 |
Models from 2019
| 2019 MAZDA CX-3 |
| 2019 MAZDA CX-5 |
| 2019 MAZDA CX-9 |
| 2019 MAZDA MAZDA3 |
| 2019 MAZDA MAZDA6 |
| 2019 MAZDA MX-5 |
Models from 2018
| 2018 MAZDA CX-3 |
| 2018 MAZDA CX-5 |
| 2018 MAZDA CX-9 |
| 2018 MAZDA MAZDA3 |
| 2018 MAZDA MAZDA6 |
| 2018 MAZDA MX-5 |
Models from 2017
| 2017 MAZDA CX-3 |
| 2017 MAZDA CX-5 |
| 2017 MAZDA CX-9 |
| 2017 MAZDA MAZDA3 |
| 2017 MAZDA MAZDA6 |
| 2017 MAZDA MX-5 |
Models from 2016
| 2016 MAZDA CX-3 |
| 2016 MAZDA CX-5 |
| 2016 MAZDA CX-9 |
| 2016 MAZDA MAZDA3 |
| 2016 MAZDA MAZDA6 |
| 2016 MAZDA MX-5 |
Models from 2015
| 2015 MAZDA CX-5 |
| 2015 MAZDA MAZDA3 |
| 2015 MAZDA MAZDA6 |
Models from 2014
| 2014 MAZDA CX-5 |
| 2014 MAZDA MAZDA3 |
| 2014 MAZDA MAZDA6 |
Models from 2013
| 2013 MAZDA CX-5 |
BULLETIN NOTES This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. Previous Service Alert Date(s) Issued: SA-030/21 06/15/21 and 05/04/21 SA-004/20 12/14/20, 07/06/20, 05/11/20 and 01/19/20 SA-045/19 10/30/19 APPLICABLE MODEL(S)/VINS 2014-2022 Mazda3 2016-2022 CX-3 2013-2022 CX-5 2016-2022 MX-5 2014-2021 Mazda6 2020-2022 CX-30 2016-2022 CX-9 2022 MX-30 DESCRIPTION There are currently 2 methods for cutting a new auxiliary key blank. • A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method Auxiliary Key Blank REPAIR PROCEDURE A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines can trace cut a new key blank. 1. Trace cut the new auxiliary key blank(s). B. Auxiliary Key Code Cut Method If both auxiliary keys are lost/missing, use this method for cutting new auxiliary key blank(s). 1. Confirm you have access to a Mazda approved key cutting machine. See “Mazda Approved Key Cutting Machine” table. 2. Obtain the key code. Page 1 of 3 05/03/2022 10:03 AM cciz Key Type Key Code eMDCS Obtain 5-digit key number. NOTE: Key code is also availble on key tag and Drivers door key lock cylinder Obtain 10digit key number. NOTE: 5-digit key number on key tag and Drivers door key lock cylinder cannot be used to cut an auxiliary key blank. 3. Cut the new auxiliary key blank(s). NOTE: If the drivers door key cylinder is damage due to theft/accident, the drivers door lock set is not covered by warranty policy. a. Replace the drivers door lock set. Go to MGSS (FRONT DOOR KEY CYLINDER REMOVAL/INSTALLATION). b. Update the KEY CODE in eMDCS by contacting Mazda Warranty via phone (800-727-6626, option #3) M-F 7am 4pm PT or by email ([email protected]) and provide the VIN and replacement door lock cylinder KEY CODE so that the new drivers door lock set key code can be updated in the eMDCS system. Replacement Drivers Door Lock Set, Key Code Locations Except CX-50, 5 digits CX-50, 4 digits Just add “5” as the 1st digit to make the 4-digit to 5-digit Page 2 of 3 05/03/2022 10:03 AM cciz Transportation Lock-out Procedure Auxiliary keys are locked in the vehicle upon receiving. 1. Perform B. Auxiliary Key Code Cut Method . NOTE: Only one auxiliary key is necessary to cut in order to enter the vehicle. 2. After retrieving the auxiliary keys from the vehicle, dispose of the newly cut auxiliary key. 3. Submit transportation claim in eMDCS. Claim will be submitted for the creation of the new auxiliary key. NOTE: Claims may be rejected if above procedure is not followed. Mazda Approved Key Cutting Machine Supplier Model Available at PC + Flash Computerized Code Cutter & Duplicator User Manual See attachment Mazda Tool and Equipment Website Item # CURC9100020 MSC BD Laser Max Computerized Code Cutter & Duplicator See attachment mscdirect.com MSC # 39177209 Pro-Source Key Machine See attachment mscdirect.com MSC # 90681271 KEYLINE GYMKANA 994 Click HERE Mazda Tool and Equipment Website Item # KYLGYMKANA Page 3 of 3 05/03/2022 10:03 AM cciz