02-003-22

BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red.
Previously issued TSBs:
Date(s) issued:
Previously issued TSBs:
Date(s) issued:
02-003/21
01/26/21
02-004/14
11/04/14
02-003/20
01/23/20
02-004/13
08/22/13 and 04/10/13
02-004/19
01/23/19
02-004/12
09/19/12 and 02/19/13
02-010/18
05/08/18
02-005/10
03/26/10 and 11/05/10
02-009/16
03/07/16
APPLICABLE MODEL(S)/VINS
2021-2022 Mazda3
2021 CX-3
2021-2022 CX-9
2021 Mazda6
2021-2022 CX-30
2022 MX-30
2021-2022 MX-5
2021-2022 CX-5
2023 CX-50
DESCRIPTION
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat
road.
Customers having this concern should have their vehicle repaired using the following repair procedure.
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REPAIR PROCEDURE
1. Verify customer concern and make sure there is no drift or pull concern.
• If the steering is pulling to the right or the left, this procedure does not apply. Refer to MGSS online instructions for
troubleshooting.
2. Measure the offset using "Measurement of Steering Wheel Offset."
• If the offset is 3° or less, it is considered normal.
• If the offset is more than 3°, adjust the steering wheel center using "Adjustment of Steering Wheel Center."
3. Verify repair.
Measurement of Steering Wheel Offset
4. Visually align the steering wheel to its center, then apply tape on the steering wheel and the steering column cover.
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5. Put an alignment mark on the tape.
6. Drive the vehicle and align the steering wheel to its driving center, then put another mark on the tape.
7. Measure the distance between the two lines. The offset can be approximately calculated using 1mm = 1° of offset.
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Adjustment of Steering Wheel Center
8. Put an alignment mark over the tie-rod end and tie-rod as shown.
9. Remove the boot clamp (A), then loosen the lock nut (B).
10. Rotate the tie-rod to adjust the steering wheel center. Refer to the following charts for rotating direction.
NOTE: Rotate both sides of the tie-rod by the same amount.
- Steering wheel offset direction and tie-rod rotating direction -
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FRONT WHEEL DRIVE (Vehicles with steering gear mounted to the rear side of the front axle)
Steering wheel offset direction
Tie-rod adjust
Tie-rod rotating direction to adjust
Right
Right side
Tighten the tie-rod towards the tie-rod e
nd to decrease the length of the tie-rod.
Left side
Loosen the tie-rod from the tie-rod end t
o increase the length of the tie-rod.
Right side
Loosen the tie-rod from the tie-rod end t
o increase the length of the tie-rod.
Left side
Tighten the tie-rod towards the tie-rod e
nd to decrease the length of the tie-rod.
Left
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REAR WHEEL DRIVE (Vehicles with steering gear mounted to the front side of the front axle)
Steering wheel offset direction
Tie-rod adjust
Tie-rod rotating direction to adjust
Right
Right side
Loosen the tie-rod from the tie-rod end t
o increase the length of the tie-rod.
Left side
Tighten the tie-rod towards the tie-rod e
nd to decrease the length of the tie-rod.
Right side
Tighten the tie-rod towards the tie-rod e
nd to decrease the length of the tie-rod.
Left side
Loosen the tie-rod from the tie-rod end t
o increase the length of the tie-rod.
Left
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A: Tie-rod
B: Lock nut
C: Tie-rod end
F: Front of vehicle
1: Turn in this direction to loosen the tie-rod from the tie-rod end and increase the length.
2: Turn in this direction to tighten the tie rod towards the tie-rod end and decrease the length.
- (Reference) Steering wheel offset and tie-rod rotating angle Steering wheel offset to adjust
Tie-rod rotating angle
4 mm (approximately 4°)
150°
5 mm (approximately 5°)
180° (half turn)
6 mm (approximately 6°)
210°
7 mm (approximately 7°)
240°
11. Tighten the lock nut. Refer to MGSS online instructions for the tightening torque.
12. Straighten the boot, then attach the boot clamp.
13. Verify repair.
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WARRANTY INFORMATION
NOTE:
•
•
•
•
This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda’s Service Adjustment Warranty term (12 months/12,000 miles).
Additional diagnostic time cannot be claimed for this repair.
This Service Bulletin cannot be combined with a wheel alignment
Warranty Type
A
Symptom Code
30
Damage Code
9H
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
5555-FE-001
0
XXF11XAX / 0.4 Hrs.
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