08-003-22
Service Bulletin Details
Public Details for: 08-003-22
- 2020 - 2019 - 2018 - 2017 - 2016 -
Models from 2020
2020 MAZDA CX-3 |
2020 MAZDA CX-5 |
Models from 2019
2019 MAZDA CX-3 |
2019 MAZDA CX-5 |
Models from 2018
2018 MAZDA CX-3 |
2018 MAZDA CX-5 |
Models from 2017
2017 MAZDA CX-3 |
2017 MAZDA CX-5 |
Models from 2016
2016 MAZDA CX-3 |
BULLETIN NOTES This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. Previous TSBs: Date(s) Issued: 08-002/21 03/25/21 08-001/20 04/15/20 and 06/10/20 APPLICABLE MODEL(S)/VINS 2016-2020 CX-3 vehicles (US spec only) with VINS lower than JM1DK******463689 (producd before November 5, 2019) 2017-2020 CX-5 vehicles (US spec only) with VINS lower than JM3KF****** 764404 (produced before December 9, 2019) NOTE: Mexico spec. vehicles are not applicable to this bulletin as they are not equipped with OCS. DESCRIPTION Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. • DTC B00A0:09 (Occupant classification sensor internal signal output unstable) This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: • Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. • When the battery voltage becomes stable after the engine is started, the airbag system will operate normally. Customers having this concern should have their vehicle repaired using the following repair procedure. Page 1 of 2 05/03/2022 08:33 AM cciz REPAIR PROCEDURE 1. Verify customer concern. 2. Replace the passenger seat cushion with a modified one, which includes the modified OCS, by referring to the instructions on MGSS. • CX-3 (FRONT SEAT CUSHION TRIM REMOVAL/INSTALLATION) • CX-5 (FRONT SEAT CUSHION TRIM REMOVAL/INSTALLATION) 3. Verify repair. PARTS INFORMATION Use the VIN to lookup the correct part number in the GEPC. Part Number Description Qty. DD5C-88-11XD Heater & Pad (R), Cushion 1 DD5D-88-11XD Pad (R), Cushion 1 DD5E-88-11XD Heater & Pad (R), Cushion 1 KN3V-88-11XA Heater & Pad (R), Cushion 1 KD1A-88-11XD Heater & Pad (R), Cushion 1 KB7W-88-11XC Cushion, Front Seat-Sub 1 KB8R-88-11XC Heater & Pad (R), Cushion 1 KB8D-88-11XD Heater & Pad (R), Cushion 1 KBY1-88-11X Heater & Pad (R), Cushion 1 NOTE: KBY1-88-11X is the modified part for KB8E-88-11XC. Notes CX-3 with Leather / Leatherette CX-3 w/out seat heater CX-3 Cloth CX-5 Leather with seat ventilation CX-5 Leather w/out seat ventilation CX-5 Cloth w/out seat heater CX-5 Cloth with seat heater CX-5 with Leatherette CX-5 with Leather WARRANTY INFORMATION NOTE: • This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. • This repair will be covered under Mazda’s New Vehicle Limited Warranty term. • Additional diagnostic time cannot be claimed for this repair. Warranty Type A Symptom Code 6X Damage Code 9W Part Number Main Cause Quantity Operation Number / Labor Hours: ****-88-11X* 1 XXS2GXRX / 0.8 Hrs. Page 2 of 2 05/03/2022 08:33 AM cciz