2063855/3

Service Bulletin Details

Public Details for: 2063855/3

Dtc B17B801 and/or B17B804 - evident within address 0019 and/or dtc U112300 evident in 00a5. Customer statement / workshop findings: lane assist and/or traffic assist are not functional workshop findings: dtc - B17B801 - steering wheel t


- 2021 -

Technical product information
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2063855/3
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
Fault
type
Event memory entry
0019 - Data Bus OBD Interface
0019 - Data Bus OBD Interface
0019 - Data Bus OBD Interface
0019 - Data Bus OBD Interface
00A5 - Front sensor for drivers assistant
systems
00A5 - Front sensor for drivers assistant
systems
B17B801: Steering Wheel Touch Recognition Control Module electrical
error
B17B801: Steering Wheel Touch Recognition Control Module electrical
error
B17B804: Steering Wheel Touch Recognition Control Module faulty
B17B804: Steering Wheel Touch Recognition Control Module faulty
static
Complaint type Position
Vehicle data
New Continental GT/GTC - New Flying Spur - Bentayga
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
Documents
Document name
master.xml
*
*
*
*
Intermittent
static
U112300: Databus error value received
driver assist systems, convenience features -> lane departure warning
functionality
driver assist systems, convenience features -> cross-traffic assist system functionality
E
E
E
E
Intermittent
Intermittent
Object of complaint
2021
2021
2021
2021
static
U112300: Databus error value received
New customer code
3S3*
3S4*
4V1*
ZG2*
Fault
status
*
*
*
*
*
*
*
*
Technical product information
DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5
Transaction No.: 2063855/3
Customer statement / workshop findings
Customer statement:
Lane Assist and/or Traffic Assist are not functional
Workshop findings:
DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019
And/or
DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019
And/or
DTC U112300 with symptom Code 1123220 within address 00A5
Technical background
PLEASE NOTE: Should the affected vehicle be post the following listed VIN’s
•
Bentayga - SJAA514V3MC036546
•
New Continental GT/C and New Flying Spur - SCBB15ZG1MC088177
The operative MUST raise a DISS query and await feedback before conducting any further work
For all vehicles up to and including the afore mentioned VIN’s the operative should conduct the instructions within the
Measure section
Production change
-
Measure
1) Referring to Rep.Gr 48 - Remove the steering wheel
Please note the replacement steering wheel is supplied without the multifunction switches (E440 and E441) fitted, the
switches will require transferring from the original steering wheel to the replacement steering wheel as per Rep.Gr 96
HINT: Depending on vehicle specification some steering wheels may have extra components which require swapping for example:
Control modules/harnesses which are secured/located to the steering wheel
2) Conduct a visual check between the original steering wheel and the replacement steering wheel to confirm all applicable components have
been transferred successfully
3) Referring to Rep.Gr 48 - Fit the new replacement steering wheel ensuring a new steering wheel centre bolt is ALWAYS used
4) Erase all applicable DTC’s
Warranty accounting instructions
Time to replace the steering wheel and transfer components
Warranty type
110 or 910
Damage service number 48 10
Damage code
00 24
Labour
Labour operation code 48 10 19 00
Time
40 Time units
Parts information
•
Steering wheel (x1) - Refer to the ETKA parts catalogue
Please note the replacement steering wheel is supplied without the multifunction switches (E440 and E441) fitted, the switches
will require transferring from the original steering wheel to the replacement steering wheel as described within the Measure section
•
Steering wheel centre bolt (x1) - Refer to the ETKA parts catalogue


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