2063855/3
Service Bulletin Details
Public Details for: 2063855/3
- 2021 -
Models from 2021
2021 BENTLEY BENTAYGA |
2021 BENTLEY CONTINENTAL GT |
2021 BENTLEY CONTINENTAL GTC |
2021 BENTLEY FLYING SPUR |
Technical product information DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5 Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2063855/3 No. Level EH Status Approval Release date Event memory entries Diagnostic address Fault type Event memory entry 0019 - Data Bus OBD Interface 0019 - Data Bus OBD Interface 0019 - Data Bus OBD Interface 0019 - Data Bus OBD Interface 00A5 - Front sensor for drivers assistant systems 00A5 - Front sensor for drivers assistant systems B17B801: Steering Wheel Touch Recognition Control Module electrical error B17B801: Steering Wheel Touch Recognition Control Module electrical error B17B804: Steering Wheel Touch Recognition Control Module faulty B17B804: Steering Wheel Touch Recognition Control Module faulty static Complaint type Position Vehicle data New Continental GT/GTC - New Flying Spur - Bentayga Sales types Type MY Brand Designation Engine code Gearbox code Final drive code Documents Document name master.xml * * * * Intermittent static U112300: Databus error value received driver assist systems, convenience features -> lane departure warning functionality driver assist systems, convenience features -> cross-traffic assist system functionality E E E E Intermittent Intermittent Object of complaint 2021 2021 2021 2021 static U112300: Databus error value received New customer code 3S3* 3S4* 4V1* ZG2* Fault status * * * * * * * * Technical product information DTC B17B801 and/or B17B804 - evident within address 0019 and/or DTC U112300 evident in 00A5 Transaction No.: 2063855/3 Customer statement / workshop findings Customer statement: Lane Assist and/or Traffic Assist are not functional Workshop findings: DTC - B17B801 - Steering Wheel Touch Recognition Control Module evident within address 0019 And/or DTC B17B804 - Steering Wheel Touch Recognition Control Module electrical error - evident within address 0019 And/or DTC U112300 with symptom Code 1123220 within address 00A5 Technical background PLEASE NOTE: Should the affected vehicle be post the following listed VIN’s • Bentayga - SJAA514V3MC036546 • New Continental GT/C and New Flying Spur - SCBB15ZG1MC088177 The operative MUST raise a DISS query and await feedback before conducting any further work For all vehicles up to and including the afore mentioned VIN’s the operative should conduct the instructions within the Measure section Production change - Measure 1) Referring to Rep.Gr 48 - Remove the steering wheel Please note the replacement steering wheel is supplied without the multifunction switches (E440 and E441) fitted, the switches will require transferring from the original steering wheel to the replacement steering wheel as per Rep.Gr 96 HINT: Depending on vehicle specification some steering wheels may have extra components which require swapping for example: Control modules/harnesses which are secured/located to the steering wheel 2) Conduct a visual check between the original steering wheel and the replacement steering wheel to confirm all applicable components have been transferred successfully 3) Referring to Rep.Gr 48 - Fit the new replacement steering wheel ensuring a new steering wheel centre bolt is ALWAYS used 4) Erase all applicable DTC’s Warranty accounting instructions Time to replace the steering wheel and transfer components Warranty type 110 or 910 Damage service number 48 10 Damage code 00 24 Labour Labour operation code 48 10 19 00 Time 40 Time units Parts information • Steering wheel (x1) - Refer to the ETKA parts catalogue Please note the replacement steering wheel is supplied without the multifunction switches (E440 and E441) fitted, the switches will require transferring from the original steering wheel to the replacement steering wheel as described within the Measure section • Steering wheel centre bolt (x1) - Refer to the ETKA parts catalogue