2065398/2
Service Bulletin Details
Public Details for: 2065398/2
Models from 2020
2020 BENTLEY BENTAYGA |
2020 BENTLEY CONTINENTAL GT |
2020 BENTLEY CONTINENTAL GTC |
2020 BENTLEY FLYING SPUR |
Models from 2017
2017 BENTLEY BENTAYGA |
Technical product information W12 TSI - Engine MIL light illuminated with numerous DTC's within 0001 including - P032700 and/or P033200 Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2065398/2 No. Level EH Status Approval Release date Event memory entries Diagnostic address 0001 - Engine electronics 0001 - Engine electronics 0001 - Engine electronics 0001 - Engine electronics Event memory entry Fault type P032700: Knock Sensor 1 Circ. Low Input P033200: Knock Sensor 2 Circ. Low Input P032700: Knock Sensor 1 Circ. Low Input P033200: Knock Sensor 2 Circ. Low Input Fault status Intermittent Intermittent static static New customer code Object of complaint Complaint type information, navigation, communication, entertainment -> symbolic fault indicators -> emission control fault indicator engine -> engine operation -> engine refinement functionality -> activates functionality -> uneven Vehicle data Bentayga W12 Sales types Type 4V14A9 4V14A9 4V14A9 4V14A9 4V14G9 MY 2017 2018 2019 2020 2020 Brand Designation Engine code E * E * E * E * E * Gearbox code * * * * * Final drive code * * * * * Chassis numbers Manufacturer Filler Type Filler MY Factory From To Prod from Prod to SJA * * * * C 011118 030286 New Continental GT/GTC and New Flying Spur Sales types Type 3S31BB 3S31BB 3S31BB 3S41BB 3S41BB ZG21BB MY 2018 2019 2020 2019 2020 2020 Brand Designation Engine code E * E * E * E * E * E * Gearbox code * * * * * * Final drive code * * * * * * Chassis numbers Manufacturer Filler Type Filler MY Factory From To Prod from Prod to SCB * * * * C 068039 076940 Documents Document name master.xml Position Technical product information W12 TSI - Engine MIL light illuminated with numerous DTC's within 0001 including - P032700 and/or P033200 Transaction No.: 2065398/2 Customer statement / workshop findings Customer statement • MIL light displayed • Engine not refined when running Workshop findings The two most common DTC’s are as follows: • P032700 - Knock sensor 2 Circuit Low input - address 01 (Engine control module 1) • P033200 - Knock sensor 1 Circuit Low input - address 01 (Engine control module 1) Please note: The DTC’s listed are the two most common DTC’s (seen to date) although other DTC’s may be evident depending on the failure mode (including the boost control solenoid and crankcase ventilation heater DTC’s) The symptom/issue can relate to a section of the engine wiring harness which has been damaged due to contact with the Bank 1 cylinder head as shown in Figure 1 Figure 1 • The issue to date has only been evident on Bank 1 - within address 0001 (Engine control module 1) • NOTE: in the event the DTC’s or symptoms relate to Bank 2, please raise a DISS query and await feedback before conducting any further work Technical background In the event the symptoms and/or DTC’s are evident the operative should refer to the instructions within the Measure section Production change • New Continental GT, New Continental GTC and New Flying Spur W12 vehicles are to specification from VIN SCBCE13S9LC076940 • Bentayga W12 vehicles are to specification from SJAAE14V8LC030286 Measure 1) Referring to Rep.Gr 24 - Remove the right hand (Bank 1) Throttle body -J338IMPORTANT: Ensure any exposed engine components (e.g air intake, electrical connections) are suitably protected/bunged to prevent swarf/debris from entering the engine/components 2) Referring to Figure 2 - Remove the harness tape in the location shown, check for any damaged/broken wiring Figure 2 3) Using the applicable wiring diagram conduct wiring integrity checks to confirm any wiring issues TIP: Overlaying the suspected damaged wiring can be done to confirm the issue, the overlayed wiring MUST NOT be left in place. 4) The example shown in Figure 3 shows an example of damaged wiring - Referring to Rep.Gr 97 to repair the damaged wiring Figure 3 5) Wrap/insulate the repaired harness using suitable harness tape 6) Referring to Figure 4 - Suitably protect the surrounding area and components to eliminate the risk of swarf/debris causing any issues when conducting step 7 7) Using a smooth hand file, gently remove the sharp edge shown in Figure 4 to eliminate any future issues Figure 4 • Remove any previously fitted protection/bungs • Refit all previously removed parts 8) Erase all applicable DTC’s Warranty accounting instructions Time to conduct wiring repair(s) Warranty type 110 or 910 Damage service number 15 70 Damage code 00 10 Labour Labour operation code 970941** NOTE: The last 2 digits ** and time units depend on number of cables repaired state ‘claim as per Elsa for number of cables repaired’ Time to remove and refit the Bank 1 throttle body - New Continental GT/GTC and New Flying Spur Labour operation code 24 34 19 00 Time 40 TU Time to remove the sharp edge from Bank 1 cylinder head Labour operation code 15 70 41 00 (Use 99 index until 17/02/22) Time 10 TU Time to remove and refit the Bank 1 throttle body - Bentayga Labour operation code 24 34 19 00 Time 30 TU Guided Fault finding Labour operation code 01 50 00 00 Time As per ODIS log Wiring checks Labour operation code 97 09 01 00 Time 30 TU