22-NA-038

Service Bulletin
Bulletin No.:
22-NA-038
Date:
April, 2022
WARRANTY ADMINISTRATION
Subject:
Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation
Numbers
Brand:
Model:
Buick
GM
Passenger
Cars and
Trucks
(Except
Chevrolet
Low Cab
Forward
Medium
Duty
Models)
Cadillac
Chevrolet
GMC
Model Year:
VIN Breakpoint:
from
to
from
to
2022
2022
—
—
Engine:
Transmission:
—
—
For 2021 Model Year and Prior GM Passenger Cars
and Trucks (Except Chevrolet Low Cab Forward
Medium Duty Models), refer to the latest version of
Corporate Bulletin Number 06-00-89-026.
Involved Region or Country
North America, Europe, Uzbekistan, Russia, Middle East, Iraq, Israel, Palestine,
Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay,
Venezuela, Japan, Cadillac Korea (South Korea), GM Korea Company, China, Taiwan,
Thailand, Singapore, Philippines, Australia/New Zealand, Egypt, Other Africa, South
Africa
Information
Below is the list of the labor operations and descriptions
for "Customer Concern Not Duplicated/Verified"
(CCND) conditions, guidelines, and examples of Proper
and Improper usages.
These CCND Labor Codes are utilized by GM to
understand emerging issues through the voice of the
customer.
Copyright 2022 General Motors LLC. All Rights Reserved.
For complete policies involving the use of CCND labor
operations, please refer to the GM Service Policies &
Procedures Manual.
These CCND Labor Codes have been streamlined and
all can be found in the Labor Time Guide