BTI&04052022903
Service Bulletin Details
Public Details for: BTI&04052022903
Dealer message - american honda motor co., inc. (ahm) is searching for certain 2021-2022 tlx type s with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur wh
Models from 2022
2022 ACURA TLX |
Models from 2021
2021 ACURA TLX |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 04 From Technical Information & Support Group Subject Request for Parts: 2021-2022 TLX Type S Front Brake Noise 05 2022 Expires on 04 20 2022 PRIORITY/ACTION REQUIRED To: All Acura Service Managers/Consultants From: Technical Information & Support Group RE: Request for Parts: 2021-2022 TLX Type S Front Brake Noise This message is solely directed to Acura dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Consultants. Background American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2022 TLX Type S with a client complaint of a front brake noise. The noise can be described as a squeal/moan/groan/rubbing noise. The noise can also occur while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Must be a Type S vehicle. 2. Must be able to duplicate the front brake noise. 3. Vehicle has not been involved in a collision. 4. Brake pads have not been replaced & the discs have not been replaced previously. 5. No repair has been attempted for this issue. Action Required If a vehicle matching the qualifiers above comes into your dealership, please e-mail Technical Information & Support (TIS) at [email protected]. TIS will contact you to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2020) 2. Model Name (e.g. TLX) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage Thank you. American Honda Motor Co., Inc. Page 1 of 1