14064 JK5

(Q)HONDA
AUTOMOBILE DIVISION
American Honda Motor Co.. Inc.
1919 Torrance Blvd .. • P.O. Box 2215
Torrance. CA 90509-9870
January 2016
RE:
2010-12 Insight
This notice applies to your vehicle:
Dear
What is the reason for this notice?
Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer
to the address card for the affected VIN. The software cont rolling the IMA battery on your
vehicle incorrectly maintains the battery and, over time, the battery develops a memory effect
that appears as a reduction i n battery capacity. If thei software is not updated, it is likely that the
vehicle may set a code falsely indicating a deteriorat on of the battery pack, or the battery level
gauge may suddenly d rop to empty and start charging unnecessarily.
What should you do?
Please contact any authorized Honda dealer to schedule a service appointment. The dealer will
update the IMA battery software to avoid the identified memory effect. This work will be done
free of charge.
California Owners Only
The OMV will not renew your registration until this product update has been completed. After
completing the repair procedure, your dealer will give you a Vehicle Emissions Recall- Proof of
Correction certificate. Please make sure the dealer completes and gives you the certificate.
Keep the certificate for your records as proof that the emissions recall was completed.
Submitted the certificate to the OMV only if the OMV requests it.
If you have questions
If you have any questions about this notice, or you need assistance locating a dealer, contact
Honda Automobile C ustomer Service at 1-888-234-2138. You may also find this information at
www.Hondacars.com.
We apologize for any inco nvenience this product update may cause you.
Sincerely,
Am erican Honda Motor Co., Inc.
Honda Automobile Division
NOTICE: If this is a leased vehicle, please forward this notice to the lessee.
FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #14-064
JK5