09-04-20-001G
Service Bulletin Details
Public Details for: 09-04-20-001G
This informational bulletin provides information to address a chatter noise during low speed tight turn conditions (i.E. Parking lot, driveway, etc.) primarily during cooler ambient temperatures.
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Bulletin No.: Service Bulletin Date: 09-04-20-001G May, 2022 INFORMATION Subject: Front Tire Chatter/Noise vs. Rear Differential Chatter Models: 2006-2022 Chevrolet Corvette 2016-2022 Chevrolet Camaro Attention: This bulletin also applies to any of the above models that may be Export from North America vehicles. This bulletin has been revised to add the 2020-2022 Model Years and remove Canadian dealers VOD reference under Evaluation. Please discard Corporate Bulletin Number 09-04-20-001F. The purpose of this bulletin is to address a chatter noise during low speed tight turn conditions (i.e. parking lot, driveway, etc.) primarily during cooler ambient temperatures. The condition can be experienced in all directions: right, left, forward, reverse. The condition typically reduces or diminishes when the vehicle warms up, but may be worse when the pavement is wet. Note: For the 2011-2013 model year, the Goodyear F1 tire, available on Corvette Grand Sports and Z06 models, has a significant tread design change. This new design is more susceptible to tire chatter or hop than the previous design. This condition may be caused by two potential sources of chatter: • Front tire hop • Rear differential chatter/noise The following subjective evaluation will help identify the correct source of the suspect noise. Evaluation Test Conditions/Location • Vehicle condition: Condition typically occurs following an extensive ambient soak of the vehicle. A vehicle soak of at least eight hours during cool outside ambient temperatures is required prior to evaluation. • Road surface: Clean (e.g. limited gravel), dry asphalt or concrete surface with sufficient space to complete two to three full vehicle turns at first gear idle speed. Copyright 2022 General Motors LLC. All Rights Reserved. Important: Limit the evaluation to four full vehicle circles. 1. With the engine running and the vehicle at rest, turn the steering wheel in the direction of the intended turns until full steering lock is achieved. Allow the steering wheel to come off of full lock position slightly to prevent power steering system damage. A hand position at the bottom of the steering wheel (6 o’clock) assists in the evaluation, but is not required. 2. Engage the clutch in first gear (manual transmission) or release the brake and place the shifter in Drive (automatic transmission). The objectionable noise should be quickly detected once the vehicle has made one to two circles. 3. With the vehicle moving in a tight circle and the objectionable noise present, move the steering wheel in ¼ turn increments away from the full lock position. A maximum of ½ to ¾ turn from full lock should be sufficient to determine the source. 4. With a hand at the 6 o'clock position as a reference indicating full lock, move the steering wheel to the 3 or 9 o'clock position and hold briefly to evaluate (two to three seconds). Continue turning from the 3 or 9 o'clock position to the 12 o'clock position and re-evaluate (two to three seconds). Repeat if necessary for a maximum of four complete vehicle circles. For more information evaluating this condition, U.S. dealers should refer to the May 2010 Emerging Issues, Course Number 10210.05 — What's Hot: Cars: Corvette Vibration and Noise During Parking Lot Maneuvers (available at www.gmtraining.com). Page 2 May, 2022 Diagnosis • Front Tire Hop: The objectionable noise will reduce in severity or cease during the turning sequence immediately when the steering wheel is turned (¼ steering turn will typically dramatically reduce front tire chatter). In colder ambient temperatures (<-18°C (20°F)), an additional ¼ turn (total of ¾ turn) may be necessary to sufficiently eliminate the front tire noise. If the diagnosis indicates the issue is tire hop, the condition is within the design criteria (normal condition) of the vehicle. Important: DO NOT attempt repairs or change the differential fluid. Inform the customer the noise is tire hop and is caused by the large amount of tire scrubbing across the pavement as the vehicle is turned. • Rear Differential Chatter/Noise: At the ¼ and ½ turn stops the objectionable noise WILL NOT reduce in severity (e.g. loud, volume) but may reduce in frequency (e.g. time between chatter events). Bulletin No.: 09-04-20-001G If the diagnosis indicates the differential is the source of the noise, follow the instructions below: Important: DO NOT add a friction modifier in combination with DEXRON® LS fluid. The limited slip and active handling features may be adversely affected. • 2005-2008 Models: Refer to the latest version of Corporate Bulletin Number 07-04-20-002. The service bulletin specifies to drain and fill, only with DEXRON® LS Gear Oil (75W-90), P/ N 88862624 (in Canada, use 88862625) for customer concerns of rear differential chatter. Note: fluid used prior to is a synthetic 75W90 requiring 4-6 oz of friction modifier. DEXRON® LS contains friction modifier which does not require an additional additive. • 2009 and later Models: At the start of production for the 2009 model year, DEXRON® LS Gear Oil (75W-90), P/N 88862624 (in Canada, use 88862625) was implemented to address rear differential chatter. Refer to Symptoms - Rear Drive Axle in SI for further diagnosis. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION