16-NA-019
Service Bulletin Details
Public Details for: 16-NA-019
This service bulletin provides information on transmission adaptive functions and correcting low mileage harsh shifts, slips, or flares.
- 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 -
Models from 2022
2022 CADILLAC CT4 |
2022 CHEVROLET CAMARO |
2022 CHEVROLET COLORADO |
2022 CHEVROLET EXPRESS |
2022 CHEVROLET SILVERADO 1500 |
2022 GMC CANYON |
2022 GMC SAVANA |
2022 GMC SIERRA 1500 |
Models from 2021
2021 CADILLAC CT4 |
2021 CHEVROLET CAMARO |
2021 CHEVROLET COLORADO |
2021 CHEVROLET EXPRESS |
2021 CHEVROLET SILVERADO 1500 |
2021 GMC CANYON |
2021 GMC SAVANA |
2021 GMC SIERRA 1500 |
Models from 2020
2020 CADILLAC CT4 |
2020 CHEVROLET CAMARO |
2020 CHEVROLET COLORADO |
2020 CHEVROLET EXPRESS |
2020 CHEVROLET SILVERADO 1500 |
2020 GMC CANYON |
2020 GMC SAVANA |
2020 GMC SIERRA 1500 |
Models from 2019
Models from 2018
Models from 2017
Models from 2016
2016 CADILLAC ATS |
2016 CADILLAC CT6 |
2016 CADILLAC CTS |
2016 CADILLAC ESCALADE |
2016 CHEVROLET CAMARO |
2016 CHEVROLET CORVETTE |
2016 CHEVROLET SILVERADO 1500 |
2016 GMC SIERRA 1500 |
2016 GMC YUKON |
Models from 2015
2015 CADILLAC ESCALADE |
2015 CHEVROLET CORVETTE |
2015 CHEVROLET SILVERADO 1500 |
2015 GMC SIERRA 1500 |
2015 GMC YUKON |
Service Bulletin Bulletin No.: 16-NA-019 Date: May, 2022 INFORMATION Subject: Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares Model Year: Brand: Cadillac Chevrolet GMC Model: from to VIN: from to Engine: Transmission: (8-Speed Automatic) ATS 2016 2019 M5N, M5U CTS 2016 2019 M5N, M5U CT6 2016 2018 M5N, M5X CT4 2020 2022 M5N Escalade 2015 2017 M5U Camaro 2016 2022 M5T, M5U Corvette 2015 2019 M5U Colorado (VIN S, VIN T) 2017 2022 M5T Express 2017 2022 M5U, MQD Silverado 2015 2018 M5U, M5X Silverado 1500 (New Model) 2019 2019 MQE MQE Silverado 2020 2021 Silverado 1500 (LTD, RPO J21, 12th VIN Digit = 4 or less) 2022 2022 Silverado 1500 (RPO J22, 12th VIN Digit = 5 or greater) 2022 M5X, MQE — 2022 — All M5X, MQE Canyon 2017 2022 M5T Sierra 2015 2018 M5U, M5X Sierra 1500 (New Model) 2019 2019 MQE Sierra 2020 2021 MQE Sierra 1500 (LIMITED RPO J21, 12th VIN Digit = 4 or less) 2022 2022 M5X, MQE Sierra 1500 - (RPO J22, 12th VIN Digit = 5 or greater) 2022 2022 M5X, MQE Savana 2017 2022 M5U, MQD Yukon 2015 2017 M5U Copyright 2022 General Motors LLC. All Rights Reserved. Page 2 May, 2022 Bulletin No.: 16-NA-019 Involved Region or Country North America, China, Middle East, Japan, Europe, Korea, Brazil, Thailand, Egypt, Israel, Guatemala, Peru, Ecuador, Argentina, India, Colombia, Indonesia, Vietnam, Uzbekistan, South Africa, Venezuela, Philippines, Albania, Kuwait Condition Some customers may comment on low mileage vehicles with an automatic transmission that the shifting may feel too firm (harsh), slips, or flares. Customers should be advised that the transmission makes use of an adaptive function that will help to refine the shift feel while driving and improve shift quality. Note: Low mileage would be considered vehicles that have approximately 8050 km (5000 mi) or less or on vehicles that have had a valve body, clutch repair or transmission replacement in the last approximate 8050 km (5000 mi) or less. Correction Important: Using Tis2Web, please check the ECM/ TCM Software/Calibrations against what is currently in the vehicle and if the description of the update is relevant to the customer concern, please perform the update prior to proceeding with the learns below. By completing the software/calibration update, the clutch adapts will clear and thus a Service Fast Learn (SFL) followed by Adaptive Learning may be needed to further learn specific clutches if shift concern exists. The following should be used to determine what steps should be followed within this document. The 8-Speed transmission utilizes a total of 5 clutches to obtain all the ratios. Utilize the chart within this document to determine which clutch may require additional adaptive learning. • If a valve body replacement, clutch repair/overhaul or transmission replacement was required, reset the adapts using Service Fast Learn. Evaluate the shifts and further learn pressures and volumes if required using the procedure below. • If a customer has a specific shift concern, the Service Fast Learn (SFL) should be skipped. Complete the Adaptive Learn procedure to further learn pressures and volumes for the specific shift concern. Note: The Adaptive Learn procedure should be used on vehicles that have approximately 8050 km (5000 mi) or less or on vehicles that have had a valve body, clutch repair or transmission replacement in the last approximate 8050 km (5000 mi) or less. Performing the Adapt procedure on high mileage vehicles may improve shift quality for a limited amount of time but the vehicle will most likely return with the same symptoms. Transmission Adaptive Functions The Hydra-Matic® 8-Speed RWD transmission utilizes a line pressure and volume control system during upshifts to compensate for new transmission build variation as well as the normal wear of transmission components. The variation from new and normal wear of the apply components within the transmission over time can cause shift time (the time required to apply a clutch) to be longer or shorter than desired. In order to compensate for these changes, the transmission control module (TCM) adjusts the pressure commands to the various pressure control (PC) solenoids to maintain the originally calibrated shift timing. The automatic adjusting process is referred to as “adaptive learning” and it is used to ensure consistent shift feel plus increase transmission durability. The TCM monitors the A/T input speed sensor (ISS) and the A/T output speed sensor (OSS) during commanded shifts to determine if a shift is occurring too fast (harsh) or too slow (soft) and adjusts the corresponding PC solenoid signal to maintain the set shift feel. The purpose of the adapt function is to automatically compensate the shift quality for the various vehicle shift control systems. The adapt function is a continuous process that will help to maintain optimal shift quality throughout the life of the vehicle. How to Adapt Your Transmission Transmission adapts can be reset and relearned on most vehicles through GDS2 by using the Transmission Service Fast Learn procedure. This procedure is completed in the service stall and no vehicle driving is required. To complete the Transmission Service Fast Learn procedure, enter GDS2 Diagnosis and navigate to: • Module diagnostics • Transmission Control Module • Configuration / Reset Function • Transmission Service Fast Learn Transmission Service Fast Learn is the recommended method to reset and relearn adapts. This procedure is available on all 2015-2021 MY Trucks, Cars and SUVs with 8L45 and 8L90 Automatic Transmissions (RPOs: M5U, M5T, M5N, M5X, MQD, MQE). When the Service Fast Learn is complete, perform a test drive and note any soft or harsh shifts. To improve these complaint shifts further, locate the clutches that need to be learned in the table below, and perform the required learning procedure for each clutch listed in the table. Execute the steps below with the vehicle warmed up on a smooth level road. The driver may observe a brief pulse behavior or firm shift feel while the transmission is optimizing the clutch learn characteristics. Note: The transmission fluid temperature must be between 35°C (95°F) and 95°C (203°F). Drive the vehicle under normal conditions until this temperature range is achieved. If the temperature is outside of this range, the clutches will not be learned. Bulletin No.: 16-NA-019 To Correct The Shift Feel May, 2022 Learn These Clutches Page 3 2. Volume Learns: • Complete 15 light throttle 6-7 upshifts at approximately 15% throttle to further learn C1. Applying Clutch Releasing Clutch 1–2 C4 C3 To Learn C2 (For 6-5 Shift) 2–3 C3 C1 3–4 C5 C3 4–5 C3 C4 1. Pressure Learns: Note: It is recommended to utilize a road with a speed limit 64-72 km/h (40-45 mph) for this procedure. 5–6 C4 C2 6–7 C1 C4 7–8 C4 C3 3–1 C1 C4 2–1 C3 C4 N-D C3 – Perform garage shift adaptive learning N-R C5 – Perform garage shift adaptive learning Power Downshifts Just perform the shifts and they will adapt Note: Ensure Service Bulletin #16-NA-411 or #16-NA-412 has been completed on the 2015 -2016 Silverado, Sierra, Yukon and Escalade models before performing this procedure. Note: For the 2015 Corvette, use the latest version of Service Bulletin #14-07-30-001. Note: The following adaptive learning procedure was developed to further learn clutch pressures and volumes required for specific shifts. To expedite the learning process, it is recommended to utilize a road with minimal traffic volume that has as smooth and level surface as possible. Note: Within GDS2, a Transmission Service Fast Learn Data page has been created to aid in performing adaptive learn by showing throttle percentage, engine speed, transmission fluid temperature, and gear command. Note: 2018-2022 Model Year vehicles show the clutch learn status within GDS2. A Transmission Service Fast Learn Data page has been created to aid in performing adaptive learn by showing throttle percentage, engine speed, transmission fluid temperature, and gear command. To Learn C1 (For 6-7 or 3-1 Shift) 1. Pressure Learns: Note: It is recommended to utilize a road with a speed limit between of 48-72 km/h (30-45 mph) for this procedure. • Shift the transmission into 6th gear with the PRNDM in the M position. Obtain an engine speed between 1000 and 1600 engine rpm. Maintain this condition for a total of about 8 km (5 mi). Cruise control may be used and has been found to result in faster learning of the clutch values. • Perform 10 normal mode 6-5 coast down shifts (zero/light brake) to learn the C2 Return Spring pressure. 2. Volume Learns: • Shift the transmission into 8th gear with the PRNDM in the M position. Obtain an engine speed between 1000 and 1750 rpm. Maintain this condition for a total of about 8 km (5 mi). Cruise control may be used and has been found to result in faster learning of the clutch values. To Learn C3 (For 2-3, 4-5, or N-D Shift) Important: Application Specific Silverado & Sierra e-Assist (RPO M5X) Trucks: To enable Adaptive Learn on 8-7 Coast downs, a power on (~15% throttle through the upshift) 7-8 upshift must be performed prior to each downshift. This action enables torque converter clutch (TCC) controlled slip on downshift to occur vs. TCC unlocked, which occurs on normal downshifts and disables Adaptive Learn. As a supplement, if the previous procedure is unsuccessful using GDS TCC Control Functions, TCC can be left enabled during 8-7 Coast downs to aid in learning C3 pressure. 1. Pressure Learns: • Perform 10 normal mode 8-7 coast down shifts (zero/light brake) to learn the C3 Return Spring. 2. Volume Learns: • Complete 15 light throttle 2-3 upshifts at approximately 15% throttle to further learn C3. To Learn C4 (For 1-2, 5-6, or 7-8 Shift) 1. Pressure Learns: Note: It is recommended to utilize a road with a speed limit between of 64-72 km/h (40-45 mph) for this procedure. • Shift the transmission into 7th gear with the PRNDM in the M position. Obtain an engine speed between 1000 and 1750 rpm. Maintain this condition for a total of about 8 km (5 mi). Cruise control may be used and has been found to result in faster learning of the clutch values. Important: Application Specific Express & Savana Vans Pressure Learns: Perform 10 normal mode 7-6 coast down shifts (zero/light brake) to learn the C4 Return Spring. 2. Volume Learns: • Complete 15 light throttle 1-2 upshifts at approximately 15% throttle to further learn C4. Page 4 May, 2022 To Learn C5 (For 3-4 or N-R Shift) 1. Pressure Learns: Note: It is recommended to utilize a road within a Business Park or similar area, where it is safe to drive at very slow speeds of approximately 8-40 km/h (5-25 mph). • Shift the transmission into 3rd gear with the PRNDM in the M position. Start a very slow acceleration, starting at about 1000 rpm. Maintain the slow acceleration until you reach about 2500 rpm. Once you reach 2500 rpm, slow back down to 1000 rpm and repeat the slow acceleration up to 2500 rpm. Repeat this 10 times. 2. Volume Learns: • Complete 15 light throttle 3-4 upshifts at approximately 15% throttle to further learn C5. Power Downshift Adaptive Learning Starting with the vehicle operation in 8th gear, slowly apply pressure to the accelerator pedal until downshift occurs. Repeat as necessary in each gear (8, 7, 6, 5, 4, 3 and 2). Note: This procedure will learn the off-going clutch adapts for desired power downshift control. Bulletin No.: 16-NA-019 Garage Shift Adaptive Learning (For N-D or N-R Shift) 1. After above clutches are learned C3 –Drive and C5 – Reverse. With the vehicle at a stop, hold foot on brake pedal and move the shifter from Neutral to Drive and release the brake once in gear allowing the vehicle to roll 5-10 feet or Neutral to Reverse and release the brake once in gear allowing the vehicle to roll 5-10 feet. Repeat as necessary until desired shift quality is achieved. Note: This procedure will learn the C13567 (C3-Drive) and C45678R (C5 – Reverse) oncoming clutch adapts. Warranty Information For vehicles repaired under the Powertrain coverage, use the following Labor Operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation Description Labor Time 8480318* Transmission Service Fast Learn Use Actual Clock Time *This is a unique Labor Operation for bulletin use only. Version 8 Modified Released January 25, 2016 August 19, 2016 – Added the 2017 Model Year and updated information. November 13, 2019 – Added the 2018 Model Year and a Warranty statement. September 02, 2020 – Removed Buick from Models table, added the 2015 and 20192021 Model Years, added RPO MQE, updated the Involved Region or Country section, updated the two bullet items under Correction, added a Note to the Condition and Correction sections and updated the Notes just below the Shift/Clutch table. November 16, 2020 – Added RPO MQD and updated Description of Labor Operation. December 01, 2020 – Changed Labor Operation Description back to previous Description. July 20, 2021 – Changed Models from GM Passenger Cars and Trucks to specific Models and Years. May 06, 2022 – Added the 2022 Model Year to certain vehicles and updated the Involved Region or Country section. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION