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Frequently Asked Questions
Are there recalls for the 2016 THOR Citation?
- There are 4 recall(s) for the 2016 THOR Citation, additional information is below.
NHTSA Mandated Recalls
Recall 147698 [USA]: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Thor motor coach (tmc) is recalling certain 2014 tuscany 36m, 40e, 2015 citation 24sl, siesta 24sl, axis 25.1 and vegas 25.1, 2016 four winds 31e, 31w, 35sf, chateau 31e, 31w, synergy sd24, citation 24sl, 24ss and siesta 24sl, 24ss, 2017 four winds 31e, 31w, chateau 31e, 35sd, citation 24ss and siesta 24ss, 2018 citation 24ss and siesta 24ss, 2019 quantum cr24, four winds 24bl, citation 24mb and siesta 24mb and 2020 quantum cr24, citation 24mb, siesta 24mb, chateau 24bl and synergy 24mb vehicles. The occupant and cargo carrying capacity (occc) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "wheels and rims - other than passenger cars." tmc will notify owners, and dealers will issue new occc labels with correct seating positions and weight calculations, free of charge. The recall began november 21, 2019. Owners may contact tmc customer service at 1-877-855-2867. Tmc's number for this recall is rC000176. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 113352 [USA]: Unstable entry and exit steps increase the risk of injury.
Thor motor coach (thor) is recalling certain model year 2011-2016 thor challenger, thor citation, thor hurricane, thor tuscany, thor windsport, 2011-2012 thor astoria, thor avanti, thor chateau, 2011-2014 thor daybreak, 2011-2015 thor outlaw, thor siesta, 2014-2015 thor miramar, 2012 thor four winds, 2008-2011 damon astoria, damon daybreak, damon outlaw, damon tuscany, 2008-2012, damon challenger, 2008-2010 damon essence, 2009-2011 damon avanti, four winds chateau, four winds citation, four winds four winds, four winds hurricane, four winds siesta, four winds windsport, 2009-2010 four winds dorado, four winds dutchmen, four winds magellan, four winds mandalay and 2009 four winds fun mover, and four winds presidio motorhomes. The affected vehicles are equipped with certain lippert-brand coachstep double and triple electric steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable. thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on january 6, 2016. Owners may contact thor customer service at 1-877-855-2867. Thor's number for this recall is rC000111. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 117955 [USA]: If the vehicle is loaded to its weight capacity without including the weight of the water carried onboard, the motorhome may be overloaded. this can cause a loss of vehicle control, increasing the risk of a crash.
Thor motor coach (tmc) is recalling certain model year 2016 four winds, citation, outlaw, chateau, siesta, and freedom elite motorhomes manufactured february 14, 2015, to april 6, 2015. The affected vehicles may be missing the water weight carrying capability information on the occupant and cargo carrying capacity (occc) label . As a result, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a gvwr of more than 4,536 kilograms (10,000 pounds)." tmc will notify owners and will provide a new occc label with the correct information, free of charge. The recall began on may 1, 2015. Owners may contact tmc customer service at 1-877-500-1020. Tmc's number for this recall is rC000099. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
Recall 2015529 [Canada]: Structure
On certain motorhomes equipped with lippert components inc. Electric entry steps, an internal bolt on the steps that attaches the fan gear assembly to the steps could fracture. This results in the fan gear disengaging from the steps, which could cause the steps to stop in an unexpected position and appear to be loose or unstable. If the steps become unstable, it could cause a person to fall, resulting in injury. Correction: dealers will install a step retainer bracket to reinforce the operating mechanism, and all bolts of the mechanism will also be replaced.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
LTR 120519 - EQUIPMENT: This letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
LTR 110317 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This letter stated that there was one (1) service notification issued for the month of october, 2017.