3656

Service Bulletin Details

Public Details for: 3656

Repeat rear blower motor failure or inoperative. *tt updated 12/5/08. *pe updated 08/06/2012 *js


- 2006 - 2005 - 2004 - 2003 - 2002 -


SB-10017014-9267
File in Section:
Service Bulletin
-
Bulletin No.:
PIT3656B
Date:
July, 2012
PRELIMINARY INFORMATION
Subject:
Repeat Rear Blower Motor Failure or Inoperative
Models:
2002 - 2006 Chevrolet Trailblazer EXT
2002 - 2006 GMC Envoy XL
This PI was superseded to update recommended field. Please discard PIT3656A.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern:
After replacing the rear HVAC blower motor processor (resistor), repeat failures have occurred.
Some Service information refers to a thermal gasket that mounts between the blower motor processor (resistor) and
the HVAC case.
This thermal gasket is now incorporated in to the new blower motor processor (resistor).
The blower motor resistor uses the evaporator core as the heat sink.
If the new blower motor processor (resistor), is not making good contact with the evaporator the resistor temperature
will raise until a thermal limit inside the module is reached. Then the resistor will default to an inoperative state.
When the resistor lowers below its thermal state, the rear blower motor begins to operate again.
Recommendation/Instructions:
When installing the blower motor processor, the HVAC case needs to be removed so the blower motor processor is
installed correctly in to the case and making good contact with the evaporator core.
Make sure the blower motor processor is making good contact with the evaporator core.
It will be necessary to apply thermal grease to the blower motor processor.
Please obtain Dow Corning 340 Heat Sink Compound from a local distributor.
Another concern may occur when the screw(s) that retain the blower motor resistor are lost and a longer screw(s)
are used as a replacement.
If the screws are too long, the module will not apply enough pressure against the evaporator to make contact to
dissipate the heat generated from the resistor.
If either of the retaining screws is lost, replace them with the exact length and diameter that was removed. If both
screws are lost, it will be necessary to obtain the size and diameter screw from a like vehicle.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

SB-10017014-9392
File In Section:
Bulletin No.:
Date:
Service Bulletin
PIT3656A
September, 2008
PRELIMINARY INFORMATION
Subject:
Repeat Rear Blower Motor Failure or Inoperative
Models:
2002-2006 Chevrolet Trailblazer EXT
2002-2006 GMC Envoy XL
This PI was superseded to update model years. Please discard PIT3656.
The following diagnosis might be helpful if the vehicle
exhibits the symptom(s) described in this PI.
Condition/Concern:
After replacing the rear HVAC blower motor processor
(resistor), repeat failures have occurred. This concern
may be caused by one of the following two items:
1. It has been noted when replacing this module, the
″thermal gasket″ that rests between the blower
motor resistor and the HVAC case may fall off the
HVAC case or the resistor. This thermal gasket
is a thin square piece of aluminum (foil type) that
mounts between the resistor and the HVAC case.
With this gasket missing, the resistor temperature
will raise until a thermal limit inside the module
is reached. Then the resistor will default to an
inoperative state. When the resistor lowers below
its thermal state, the rear blower motor begins
to operate again.
2. A second concern may occur when the screw(s)
that retain the blower motor resistor are lost and a
longer screw(s) are used as a replacement. If the
screws are too long, the module will not apply
enough pressure against the thermal gasket or
make contact and the thermal gasket cannot
dissipate the heat generated from the resistor.
Recommendation/Instructions:
To avoid this concern, follow eSI Document ID # 748863
completely.
1. Make sure that when removing the blower motor
resistor from the HVAC case, the ″thermal gasket″
does not drop behind the HVAC case. When
installing the blower motor processor, make sure
the thermal gasket is installed between the blower
processor module and the HVAC case. It will be
necessary to apply the supplied grease to the
Copyright 2008 General Motors Corporation. All Rights Reserved.
gasket. The ″thermal gasket″ must be free of any
dirt. If the thermal gasket is missing and cannot
be found in the vehicle, a new blower motor resistor
can be ordered and the new thermal gasket is
packaged with the blower motor resistor.
2. If either of the retaining screws are lost, replace
them with the exact length and diameter that was
removed. If both screws are lost, it will be necessary
to obtain the size and diameter screw from a like
vehicle.
Please follow this diagnostic or repair process
thoroughly and complete each step. If the condition
exhibited is resolved without completing every step, the
remaining steps do not need to be performed.


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