SIB-51-29-11

Service Bulletin Details

Public Details for: SIB-51-29-11

Bmw: due to electrochemical reactions, on some vehicles, the heating conductors and foil connectors, the rear window defroster may fail to operate properly. *pe

- 2011 -

Models from 2011

2011 BMW X3

CSC-10042685-2469
August 2011
Dear Mr./Ms. XXXX:
BMW X3, VIN xxxxxxx
Our records indicate that you are the owner of the above-referenced BMW X3.
As part of ongoing quality analysis at BMW, we have determined the rear window
defroster may fail to operate properly due to a manufacturing error with the rear
window.
To ensure your vehicle is operating as designed, the rear window should be replaced.
At your earliest convenience, please contact your authorized BMW center to arrange a
service appointment. The window replacement will take approximately four hours to
complete; there is no charge for this service.
Should you have any questions, the BMW Customer Relations and Services
department is available Monday through Friday from 9:00 a.m. to 9:00 p.m., Eastern
Time, at 1-800-831-1117 or via email at [email protected].
Thank you for your prompt attention to this matter.
Sincerely,
BMW of North America, LLC
Customer Relations and Services