TIB-16-35

Service Bulletin Details

Public Details for: TIB-16-35

Kenworth: see document search button for owner letter. The front axle u bolts were manufactured on certain t3 and t4 series trucks with insufficient torque. *pe

- 2012 - 2011 -

Models from 2012

Models from 2011

CSC-10042748-3409
Date
Customer Name
Customer Address
Subject: TIB 16-35, Front Axle Installation
Dear Kenworth Customer,
Kenworth has determined that the front axle installation on your vehicle did not meet our
quality standards.
The chassis numbers listed by VIN on this letter require repair by an authorized dealer.
We would like the opportunity to perform this repair. Please contact a Kenworth
dealership to schedule an appointment for this work. You can find the nearest Kenworth
dealer at Dealer Locator on the website www.Kenworth.com.
When contacting your selected Kenworth dealer, refer to campaign TIB 16-35 and the
VIN listed on this letter. The repair will take approximately one hour and there will be no
charge to you if completed within your Basic Vehicle Warranty (typically 1 year or
100,000 miles/ 160,000 km).
We apologize for this inconvenience but ask for your cooperation to ensure continued
satisfaction with Kenworth products.
Thank you,
Mike Kalkoske
Director, Quality Services
Kenworth Truck Company