99-09-40-004B

SB-10043852-6080
Service Bulletin
File in Section:
09 - Restraints
Bulletin No.:
99-09-40-004B
Date:
March, 2012
INFORMATION
Subject:
Top Tether Hardware Package for Child Restraint Seats
Models:
1989-2002 U.S Passenger Cars, Light Duty Trucks and Multi-Purpose Passenger
Vehicles
1989-2000 Canada Passenger Cars, Light Duty Trucks and Multi-Purpose Passenger
Vehicles
Except EV1 and Prizm
This bulletin is being revised to include GM Canada model years 1989-2000. Please discard
Corporate Bulletin Number 99-09-40-004A (Section 09 – Restraints).
Important: IPC Dealers are not authorized to utilize
this service bulletin.
Beginning in August, 1997 General Motors began
providing Child Restraint Seat Top Tether Hardware
Packages to customers who requested them. The Top
Tether Hardware Package contains the necessary
hardware for anchoring a forward facing child restraint
seat top tether.
One Child Restraint Seat Top Tether Hardware
Package will be provided per vehicle to the retail
customer at no charge for installation. Charges for
installation of additional Top Tether Hardware
Packages per vehicle are the responsibility of the
customer.
Most forward facing child restraint seats (CRS) sold in
the United States prior to calendar year 1999 were not
sold with top tether straps, but have provisions for
them. Top tethers, which are required in Canada, can
help to better secure the seat in the vehicle. When a
forward facing CRS including a top tether is used,
specially designed components must be used to secure
the child seat top tether. These components are
included in the Hardware Package from GMCCA.
Top tethers are not normally required or used with
rearward facing infant restraint seats. Rearward facing
infant restraint seats should never be secured in the
front seat of an air bag equipped vehicle unless the
vehicle is equipped with an air bag de-activation
(shut-off) switch and the switch has been used to turn
the air bag off.
Should a retail customer request installation of a Tether
Hardware Package at the time of sale or delivery, it is to
be installed at no charge to the owner. The labor to
install a Tether Hardware Package prior to delivery of a
Copyright 2012 General Motors LLC. All Rights Reserved.
new vehicle to the customer is considered to be part of
the delivery “get ready process”, and as such, is not
claimable. Claiming for the cost and applicable
handling allowance of the proper Tether Hardware
Package used in the installation is allowed.
If the customer requests installation of a Tether
Hardware Package some time after delivery, the
package is to be provided free of charge. Hardware
Packages include installation instructions which are
easily followed and can be installed by most customers.
However, should the customer request the dealership's
assistance to install the Tether Hardware Package, it is
to be installed at no charge to the customer and the
labor may be claimed. All claims submitted for
installation labor of an approved Tether Hardware
Package must be supported by a signed customer work
order. Additional Hardware Packages and installation
charges are the responsibility of the customer.
In addition, passenger vehicle deliveries, including
vans and sport utilities for daily rental usage, may have
one tether hardware package supplied. Additional
packages are the owner's responsibility. Dealers may
claim appropriate parts under these circumstances.
Sufficient quantities of parts should be ordered in
advance of the arrival of vehicles to avoid delays.
Important: When installing a Child Restraint Seat Top
Tether Hardware Package, follow the installation
instructions included in the package. Additional
information about specific mounting locations and
installations may be available in the Seat Belt Section
(Sections 9, 10–10, 10–11 or 10A) I of the appropriate
Service Manual, or the Restraints section of SI.
Any questions regarding this policy should be directed
to your Area Manager, Parts or Service.
Page 2
March, 2012
Parts Information
For Top Tether Hardware Package part numbers and
usage, see Group 14.870 (passenger cars & U-van), or
Group 16.710 (Light Duty Truck) of the appropriate
GMCCA Parts Catalog. In addition, they can also be
found in Accessories Group 21.042.
Bulletin No.: 99-09-40-004B
For Top Tether Hardware Packages installed, submit as
a normal warranty claim using the labor operations and
time allowances listed below:
Labor
Operation
Labor
Time
Models
Warranty Information
Z6110 (Front)
G Vans, M/L Vans,
C/K Trucks, S/T Trucks
0.4 hr
The dealership will be reimbursed for the parts and
labor, if applicable, through the submission of a regular
warranty claim.
All claims submitted must be supported by a signed
customer work order. Purchase and installation of
additional Hardware Packages is the responsibility of
the customer.
Z6111 (Rear)
Passenger Cars
0.2 hr
Z6111 (Rear)
G Vans, M/LVans,
C/K Trucks, S/T Trucks
0.4 hr
Z6111 (Rear)
Tracker (4 Door Only)
0.4 hr
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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