NTB-11-041-B

SB-10050159-8137
Classificatio n:
Reference:
EL11-015b
Date:
NTB11-041b
December 11, 2012
2011 – 2012 LEAF; NO TELEMATICS CONNECTION
This bulletin has been amended. Applied VIN and Applied Date information has been added.
The A/V control unit update has been removed.
TCU software has been updated to version 3NA0000628 and has a new Op Code.
Please discard all previous copies.
APPLIED VEHICLES:
APPLIED VINS:
APPLIED DATES:
2011 – 2012 LEAF (ZE0)
Vehicles built before JN1AZ0CT(*)CP 022503
Vehicles built before May 18, 2012
IF YOU CONFIRM
•
The vehicle had a proper
telematics signal/connection
and operation previously, but
now the telematics symbol
indicates no signal/connection
in any location or there is no
symbol at all.
No telematics
connection =
•
DTCs U1A03 and/or U1A05
are present.
Figure 1
ACTION
•
Perform Section 1 of the SERVICE PROCEDURE (“Software Version Check of TCU”)
to determine if this bulletin applies.
If this bulletin does apply, perform software updates for the Telematics Control Unit (TCU)
as instructed in the SERVICE PROCEDURE.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians
are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a
job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle,
DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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CLAIMS INFORMATION
Submit a Primary Part (PFP) type line claim using the following claims coding:
DESCRIPTION
REPROGRAM TCU
PFP
(1)
OP CODE
RX2YAA
SYM
ZE
DIA
32
FRT
0.4
(1) Refer to the electronic parts catalog (FAST) and use the appropriate Telematics
Communication Unit part number (283B0-XXXXX) as the primary part.
SERVICE PROCEDURE
This SERVICE PROCEDURE contains four (4) sections:
Section 1 - Software Version Check of TCU … [ page 3 ]
Section 2 - Software Update: TCU (if applicable) … [ page 7 ]
Section 3 - Software Version Check: TCU … [ page 19 ]
Section 4 - Confirm Telematics Connection Is Restored … [ page 23 ]
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Section 1 - Software Version Check: TCU
1. Set the parking brake.
2. Push the vehicle power switch twice to ON mode.
3. Select OK on the Navigation screen.
4. Push the MAP/VOICE button one (1) time.
1
time
Figure 2
5. If the radio is ON, push the Audio system ON/OFF button one (1) time. Audio should
now be OFF.
1
time
(If needed)
Figure 3
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6. Push the MAP/VOICE button three (3) times.
3
times
Figure 4
7. Push the Audio system ON/OFF button two (2) times.
2
times
Figure 5
8. Push the MAP/VOICE button one (1) time.
1
time
Figure 6
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9. Select Confirmation/Adjustment.
NOTE: If the screen shown in
Figure 7 is not displayed, perform
steps 4-8 again.
Figure 7
10. Select the down arrow to skip to
the next screen.
Figure 8
11. Select Version Information.
Figure 9
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12. Check the TCU Software version. See Figure 10.
Figure 10
If the TCU Software version is 3NA0000628 or higher:
•
This bulletin does not apply. Refer to ASIST for further diagnostic information.
If the TCU Software version is not 3NA0000628 or higher:
1. Push the BACK button two times to return to the Confirmation/Adjustment
menu.
Then
2. Clear any DTCs from TCU with CIII plus.
¾ If hard codes are present:
a. Turn ignition off.
b. Wait for at least 5 minutes (additional DTCs may be set if the battery is
disconnected before 5 minutes. Refer to TSB NTB11-034a).
c. Disconnect and then reconnect 12V battery negative terminal.
d. Erase any remaining past codes with CIII plus.
3. Perform Section 2 - Software Update: TCU on the next page.
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Section 2 - Software Update: TCU (if applicable)
IMPORTANT:
•
•
Perform this procedure ONLY if instructed to in step 12 on page 6.
Make sure ASIST on the CONSULT PC is freshly synchronized and all
CONSULT related updates, if any, are installed.
This section has three (3) parts:
Part A: Turn OFF the TCU
Part B: Update the TCU Software
Part C: Turn ON the TCU
Part A: Turn OFF the TCU
A-1.
Connect the C-III plus VI to the
vehicle.
A-2.
Start CONSULT-III (C-III) plus.
A-3.
Select Diagnosis (One
System).
Figure 11
A-4.
Select Telematics on page 2 of
the all systems list.
Figure 12
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A-5.
Select Work Support.
Figure 13
A-6.
Select TCU Activate Setting.
A-7.
Select Start.
Figure 14
A-8.
Select Start.
Figure 15
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A-9.
Select OFF to turn OFF the
TCU.
A-10. Select END.
Figure 16
A-11. Select Home.
Figure 17
Part B: Update the TCU Software
B-1.
Push the vehicle power switch to OFF mode.
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B-2.
Open the hood and connect the GR8 Multitasking Battery Diagnostic Station
(battery tester/charger) to the 12-volt battery. See Figure 18.
•
For battery charger/tester set-up, refer to GR8 Multitasking Battery Diagnostic
Station Set-Up on page 24.
CAUTION:
•
Battery voltage must stay between 12 volts and 13.5 volts during reprogramming.
•
Do not charge the High Voltage (HV) Lithium Ion battery during reprogramming.
Connect to
12-volt battery
DO NOT CHARGE during
reprogramming
Figure 18
B-3.
Push the vehicle power switch twice to ON mode.
IMPORTANT: DO NOT step on the brake pedal during this step.
B-4.
Select Re/programming,
Configuration.
Figure 19
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B-5.
Read the General Precaution.
When finished, select Next.
Figure 20
B-6.
Confirm LEAF is displayed as
the Vehicle Name.
When finished, select Confirm.
Figure 21
B-7.
See Figure 22. If this screen is
not displayed, proceed to step
B-8.
If this screen is displayed:
•
Select Delete to clear the
fields.
•
Next, select Other
Operation.
Figure 22
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B-8.
Confirm the correct VIN is
displayed.
When finished, select Confirm.
NOTE: If the VIN displayed is
incorrect, input the correct VIN.
When finished, select Confirm.
Figure 23
B-9.
Select Telematics.
Figure 24
B-10. Select Reprogramming.
Figure 25
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B-11. Select Save.
Figure 26
B-12. Select Next.
Figure 27
B-13. Read the General Precaution.
When finished, select Next.
Figure 28
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B-14. Select Next.
Figure 29
B-15. C-III plus will check the battery
voltage.
If result is OK: Select Next.
If result is NG: Follow the
instructions on the screen until
the result changes to OK.
When finished, select Next.
Figure 30
B-16. Confirm OK is displayed in
the Judgment column.
When finished, select Start.
NOTE: If NG is displayed in the
Judgment column, follow the
instructions on the screen until
the result changes to OK.
When finished, select Start.
Figure 31
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B-17. Wait for the software update to
complete (approximately 6
minutes).
•
The screen shown in Figure
32 will display when the
update has successfully
completed.
When complete, select Next.
NOTE: If the update does not
successfully complete, follow
the instructions on the screen
until successful.
When complete, select Next.
Figure 32
B-18. Erase all DTCs.
•
Follow the instructions on
the screen.
Figure 33
B-19. Complete the TCU software
update procedure.
•
If needed, select Print.
•
Select Confirm to finish
the software update
procedure.
Figure 34
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B-20. Select Home.
Figure 35
B-21. Push the vehicle power switch to OFF mode.
B-22. Disconnect the battery tester/charger from the 12-volt battery.
•
Refer to GR8 Multitasking Battery Diagnostic Station Set-Up on page 24 for
instructions.
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Part C: Turn ON the TCU
C-1.
Select Diagnosis (One
System).
Figure 36
C-2.
Select Telematics on page 2
of the all systems list.
Figure 37
C-3.
Select Work Support.
Figure 38
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C-4.
Select TCU Activate Setting.
C-5.
Select Start.
Figure 39
C-6.
Select Start.
Figure 40
C-7.
Select ON to turn ON the TCU.
C-8.
Select END.
C-9.
Proceed to Section 3 Software Version Check: TCU
on page 19.
Figure 41
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Section 3 - Software Version Check: TCU
1. Push the vehicle power switch twice to ON mode.
2. Select OK on the Navigation screen.
3. Push the MAP/VOICE button one (1) time.
1
time
Figure 42
4. If the radio is ON, push the Audio system ON/OFF button one (1) time. Audio should
now be OFF.
1
time
(If needed)
Figure 43
5. Push the MAP/VOICE button three (3) times.
3
times
Figure 44
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6. Push the Audio system ON/OFF button two (2) times.
2
times
Figure 45
7. Push the MAP/VOICE button one (1) time.
1
time
Figure 46
8. Select Confirmation/Adjustment.
NOTE: If the screen shown in
Figure 47 is not displayed, perform
steps 3-7 again.
Figure 47
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9. Select the down arrow to skip
to the next screen.
Figure 48
10. Select Version Information.
Figure 49
12. Select the down arrow to skip to
the next screen.
Figure 50
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13. Confirm the TCU Software version is 3NA0000628 or higher. See Figure 51.
NOTE: If the TCU software version is not 3NA0000628 or higher, perform Section 3 Software Update: TCU again.
Figure 51
14. Push the BACK button three (3) times.
15. Proceed to Section 4 - Confirm Telematics Connection Is Restored on page 23.
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Section 4 - Confirm Telematics Connection Is Restored
1. Push the ZERO EMISSION button.
Figure 52
2. Select CARWINGS.
Figure 53
3. Confirm the telematics symbol
indicates the vehicle telematics
features are connected.
Telematics
connected =
Figure 54
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---- If Needed for Section 2 - Software Update: TCU ---GR8 Multitasking Battery Diagnostic Station Set-Up
1. Confirm the vehicle is OFF.
2. Connect the battery tester/charger to the 12-volt battery, positive cable first.
3. Plug in the battery tester/charger (AC voltage supply).
4. Turn ON the battery tester/charger.
5. Select the preferred language, then select NEXT.
6. Select the USER, then select NEXT.
7. Confirm the USER, then select NEXT.
8. Select System Test, and then select the down arrow.
9. Select the Manual icon, then select NEXT.
10. Select REGULAR FLOODED, then select NEXT.
11. Select LIMIT VOLTAGE, then select NEXT.
12. Set MIN VOLTAGE to 12.40 volts, then select NEXT.
•
Use the arrows to raise and lower the voltage setting.
13. Set the charging time for 40 minutes, then select NEXT.
14. Wait for the system to go through Test mode and Advanced Test mode.
15. Perform TCU software update.
16. Once the TCU software update has completed:
a) Push the vehicle power switch once to OFF mode.
b) Select STOP on the battery tester/charger.
c) Push the power switch to OFF.
d) Unplug the battery tester/charger from the AC voltage supply.
NOTE: For further details on battery tester/charger connection and set-up, refer to the
battery tester/charger’s instruction manual.
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