TB-48-13-01

SB-10052041-4384
Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Passat
2010
All
All
All
All
CC
2010-2012
All
All
All
All
Tiguan
2010-2012
All
All
All
All
Condition
48 13 01 March 18, 2013 2027277 Supersedes T. B. V481102 dated November 17, 2011 to include additional
model year applicability.
Insufficient Steering Assistance- Warning Light ON
Note:
The condition as described does not affect the ability of the operator to control the vehicle.
Customer may comment about the following concern:
• Steering is stiff.
• Yellow and red power steering warning lights on.
The following entries can be logged in the Power Steering Control Module -J500- :
DTC
Description
03375/011
Steering motor - disruption
16352/012
Control module - electric complaint
00003/008
Control module - implausible signal
00003/012
Control module - electric complaint in the circuit
00566/008
Power steering - operation implausible signal
03375/003
Steering motor - mechanical complaint (if entry
occurred in the connection with workshop work)
00566/003
Power steering - mechanical complaint (only if in
connection with 003375/011 or 16352/012)
Page 1 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Background
Software-related deviation in the power steering control unit (-J500).
Production Solution
Improved software.
Service
Update-Programming Procedure:
Tip:
To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance 2014603
“Software Version Management”.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
Note:
Prior to launching VAS-PC or ODIS application and starting control module update process, confirm tester screen
saver and power settings in accordance with Special Tools and Equipment - Service Information Circular # VVT12-02. Failure to do so may result in the tester entering power save mode during data transfer, and subsequent
control module failure.
When using a VAS 6150/5051B tester in conjunction with a VAS 5054A wireless transmitter head for a flash
procedure, please connect a USB cable between the transmitter head and the tester. Failure to do so may lead to
errors during the flash procedure.
• Update the Power Steering Control Module -J500- using the SVM Unit code as listed in the table below:
Model
Engine
Old Software
Part No.
Old
Software
Version
New Software
Part No.
New
Software
Version (or
higher)
SVM Unit
Code
All
All
5N1.909.144.L
0802
5N1.909.144.L
1101
35FA
All
All
5N1.909.144.L
1002
5N1.909.144.L
1101
35FA
All
All
5N1.909.144.M
1002
5N1.909.144.M
1101
35FA
Page 2 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
The procedure can be found in GFF under Functions/ Component Selection, Software Version Management,
Adapting Software.
WARNING:
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a risk that personal injury may
result if contact is made with spinning fan blades.
Keep hands and all objects away from Radiator Fan(s) during Update Process!
Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is carried
out that is not explicitly stated in the Technical Bulletin.
After performing the update process the functions/component selection in guided fault finding or in guided
functions must be performed:
• Adjustment of the power steering
• Basic settings the steering end stops
• Basic settings of the external steering angle sender -G85
• Adjustment – J500 with power steering*
• Adjustment – J500 parking assistant*
• Adjustment – J500 for turning and steering torque compensation
• Adjustment – J500 with damping control*
• Adjustment – J500 with lane change assistant*
• Update power steering control unit J500 software
• Delete memory
* The adjustment can differ depending on the vehicle equipment.
Tip:
Upon completion of basic settings, if prompted, answer the “was the power steering gear replaced”? with a “Yes”
answer.
Page 3 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Passat
2010
All
All
All
All
CC, Tiguan
2010-2012
All
All
All
All
Claim Type:
Use applicable Claim Type
1)
SAGA Coding
Service Number:
4835
Damage
Damage Location
Parts Manufacturer
Code
(Depends on Service No.)
(removed part)
0039
Use applicable when
indicated in ElsaWeb (L/R)
WWO
3)
27068950 = 10 TU
3)
Included in GFF time expenditure listed below
Labor Operation : Charge Battery
Labor Operation : Update Programming
Diagnostic Time
2)
4)
GFF Time expenditure
01500000 = actual GFF Time
expenditure.
YES
Road Test
01210002
NO
01210004
Technical Diagnosis
01320000 = XX TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2027277” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with Elsa updates.
4)
Documentation required per Warranty Policy & Procedures Manual.
Page 4 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
No Special Parts required.
Tool Description
Tool No:
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
VAS Diagnostic Tool
VAS-PC, 5051B, 5052A, 6150X
(Base CD V19.01.00 and Brand DVD V19.19.00 or
higher)
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 5 of 5
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.