TI-10-13
Service Bulletin Details
Public Details for: TI-10-13
Porsche: on certain vehicles, equipped with 7 speed manual transmission, the control unit on electrical parking brake monitoring function is too sensitive and needs reprogramming. 2012-2013 911 carrera, 911 carrera s, 911 carrera 4, 911 c
Models from 2013
2013 PORSCHE 911 CARRERA |
2013 PORSCHE 911 CARRERA 4 |
Models from 2012
2012 PORSCHE 911 CARRERA |
2012 PORSCHE 911 CARRERA 4 |
2012 PORSCHE 911 CARRERA 4S |
2012 PORSCHE 911 CARRERA S |
SB-10052179-8575 Service Technical Information 10/13 ENU WD08 4 WD08 - Re-programming Electric Parking Brake Control Unit (Workshop Campaign) Important: CRITICAL WARNING — THIS CAMPAIGN INCLUDES STEPS WHERE SEVERAL CONTROL UNITS IN THE VEHICLE WILL BE PROGRAMMED WITH THE PIWIS TESTER. IT IS CRITICAL THAT THE VEHICLE VOLTAGE BE BETWEEN 13.5 VOLTS AND 14.5 VOLTS DURING THIS PROGRAMMING. OTHERWISE, THE PROGRAMMING COULD FAIL RESULTING IN DAMAGED CONTROL UNITS. CONTROL UNITS DAMAGED BY INADEQUATE VOLTAGE WILL NOT BE COVERED UNDER WARRANTY. THE TECHNICIAN MUST VERIFY THE ACTUAL VEHICLE VOLTAGE IN THE INSTRUMENT CLUSTER OR IN THE PIWIS TESTER BEFORE STARTING THE CAMPAIGN. IT IS ALSO ADVISABLE TO MONITOR THE VEHICLE VOLTAGE DURING THE PROGRAMMING VIA THE INSTRUMENT CLUSTER. PLEASE REFER TO EQUIPMENT INFORMATION EQ-1105 FOR A LIST OF SUITABLE BATTERY CHARGERS/POWER SUPPLIES WHICH SHOULD BE USED TO MAINTAIN VEHICLE VOLTAGE. Model Year: As of 2012 up to 2013 Vehicle Type: 911 Carrera (991)/911 Carrera S (991) 911 Carrera 4 (991)/911 Carrera 4S (991) Equipment: 7-speed manual transmission (I-no. 487) Concerns: Electric parking brake control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Implausible fault entries can be stored for the electric parking brake control unit on the affected vehicles because the monitoring function is too sensitive. This can cause the yellow warning message “Fault Electric parking brake” to appear on the multi-function display although there is no system fault present. The warning message disappears when the ignition is switched off and on again. Action Required: Re-program electric parking brake control unit. Information It takes about 3 minutes to program the electric parking brake control unit. Affected Vehicles: The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper repair. This campaign affects 2,440 vehicles in North America. Tools: 9818 - PIWIS Tester II with software version 11.600 (or higher) installed 2013© Porsche Cars North America, Inc. AfterSales Apr 8, 2013 Page 1 of 14 4 Service WD08 ENU Technical Information 10/13 Battery Charger/Power Supply- Suitable for AGM Type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1105. Work Procedure: See Attachment “A”. Claim Submission: See Attachment “B”. Attachment "A": Work Procedure Preliminary work NOTICE Fault entry in the fault memory and control unit programming aborted due to low voltage. • Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which can result in one or more fault entries and the abnormal termination of the programming process. Before starting control unit programming, connect a suitable battery charger or power supply, suitable for AGM type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V to the vehicle. NOTICE Control unit programming will be aborted if the Internet connection is unstable. • An unstable Internet connection can interrupt communication between PIWIS Tester II and the vehicle communication module (VCI). As a result, control unit programming may be aborted. During control unit programming, always connect PIWIS Tester II to the vehicle communication module (VCI) via the USB cable. NOTICE Control unit programming will be aborted if the vehicle key is not recognized • If the vehicle key is not recognized in vehicles with Porsche Entry & Drive, programming cannot be started or will be interrupted. Switch on the ignition using the original vehicle key. To do this, replace the original vehicle key in the ignition lock with the plastic key fob if it was previously removed at the start of this procedure. Procedure: Apr 8, 2013 Page 2 of 14 NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK PROCEDURE. AfterSales 2013© Porsche Cars North America, Inc. Service Technical Information 1 10/13 ENU WD08 4 Connect a battery charger/power supply suitable for AGM type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1105. First connect the positive cable of the charger to the positive terminal of the battery and then connect the negative cable of the charger to the ground point for jump-lead starting External power supply. External power supply 2 Switch on the ignition using the original driver's key. On vehicles with "Porsche Entry & Drive", do this by replacing the control panel in the ignition lock with the original driver's key if necessary. 3 9818 - PIWIS Tester II with software version 11.600 (or higher) installed must be connected to the vehicle communication module (VCI) via the USB cable. Then, connect the communication module to the vehicle and switch on the PIWIS Tester. Re-programming and re-coding electric parking brake control unit Information The procedure described here is based on the PIWIS Tester II software version 11.600. The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the instructions that must be followed. A discrepancy may arise with later software versions for example. Procedure: NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK PROCEDURE. 2013© Porsche Cars North America, Inc. AfterSales Apr 8, 2013 Page 3 of 14 4 Service WD08 ENU 1 Technical Information 10/13 On the PIWIS Tester start screen, call up the 'Diagnostics' menu and select vehicle type '911' '991'. The diagnostic application is then started and the control unit selection screen is populated. 2 In the control unit selection screen ( 'Overview' menu), press •F7“ to call up the 'Additional menu' ( Control unit selection). Control unit selection 3 When the question “Create Vehicle Analysis Log (VAL)?” appears, either press •>>“ to create a VAL or press •F11“ if you do not want to create a VAL. 4 Press •>>“ to acknowledge the message informing you that campaigns for the vehicle are stored in the PIWIS information system. 5 Select the 'Campaign' function and press •>>“ to confirm your selection Additional menu – Campaign. You are then prompted to enter a programming code. Additional menu – Campaign Apr 8, 2013 Page 4 of 14 AfterSales 2013© Porsche Cars North America, Inc. Service Technical Information 6 10/13 ENU WD08 4 To enter the programming code, click in the relevant text box so that the cursor starts to flash Programming code input field. Programming code input field 7 Enter the programming code T6H7Z and press •Enter“ to confirm. The text box turns blue. Press •>>“ to start the guided programming sequence. Information Read and follow the information and instructions on the PIWIS Tester during the guided programming sequence. The electric parking brake control unit is re-programmed and is then automatically re-coded. Do not interrupt programming and coding. If an error message is displayed after starting programming (e.g. “Campaign does not exist”, “No suitable programming rules found” or “Vehicle data could not be read”, etc.), follow the appropriate instructions provided under Technical Information 'WD0800 Troubleshooting'. If programming is interrupted (e.g. due to a voltage drop or if communication is aborted, etc.) or if programming could not be carried out successfully (error message “Programming unsuccessful”), programming must be repeated by entering the programming code T6H7Z again (Additional menu > Campaign >> Enter campaign number). It is not possible to program the control unit manually. Once the control unit has been programmed and coded, the PIWIS Tester will prompt you to switch the ignition off and then back on again after a certain waiting time. Once programming is completed successfully (message “Campaign was carried out successfully”), carry out the steps described below. 2013© Porsche Cars North America, Inc. AfterSales Apr 8, 2013 Page 5 of 14 4 Service WD08 ENU Technical Information 10/13 8 Once control unit programming and coding has been completed successfully, press •>>“ to return to the start page of the Additional menu. 9 Press •<<“ to return to the control unit selection screen Control unit selection. Control unit selection Carrying out routine function for parking brake control unit Procedure: NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK PROCEDURE. 1 In the control unit selection screen ( 'Overview' menu), select the “Parking brake” control unit and call up the 'Drive links/checks' menu Control unit selection - Parking brake. Control unit selection - Parking brake 2 Select the menu item 'T6H7Z' in the 'Drive links/checks' menu and press •>>“ to confirm T6H7Z routine. T6H7Z routine Apr 8, 2013 Page 6 of 14 AfterSales 2013© Porsche Cars North America, Inc. Service Technical Information 3 10/13 ENU WD08 4 Press •F8“ to start the 'T6H7Z' routine function. Once the routine function is carried out successfully, the message “Function has been executed” appears. The status “Request accepted” appears in the status display Routine successful Routine successful 4 Press •<<“ to return to the start page of the 'Drive links/checks' menu. Moving to installation position Procedure: NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK PROCEDURE. 1 Select the menu item 'Move to installation position' in the 'Drive links/checks' menu and press •>>“ to confirm Moving to installation position. Moving to installation position 2 Press •F8“ to start the 'Move to installation position' process. Once the function has been completed, the message “Function has been executed” appears. “Yes” appears under "Success" in the status display. 3 Once the process is complete, press •<<“ to return to the start page of the 'Drive links/checks' menu. Checking basic parking brake settings Procedure: NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK PROCEDURE. 2013© Porsche Cars North America, Inc. AfterSales Apr 8, 2013 Page 7 of 14 4 Service WD08 ENU Technical Information 10/13 1 Switch to the 'Maintenance/repairs' menu. 2 Select the menu item 'Check parking brake basic setting' and press •>>“ to confirm Checking basic parking brake setting. Checking basic parking brake setting 3 Read the instructions displayed for the "Check parking brake basic setting" function and press •>>“ to confirm. The basic parking brake settings are checked during the test. The parking brake is automatically tensioned and then released again. Once the parking brake settings have been checked successfully, the message "Basic parking brake settings are correct" is displayed. Information Once the basic settings have been checked successfully, the electric parking brake can be calibrated directly (see next step). There is no need to grind down the brakes – contrary to any other instructions displayed on the PIWIS Tester – in this case both for vehicles with steel brakes and for vehicles with PCCB. Information If the basic parking brake settings are not correct (message: “Brake shoe clearance out of tolerance”), the parking-brake shoes must be adjusted Workshop Manual '468316 Setting and calibrating parking-brake shoes'. The work required for this cannot be invoiced under the workshop campaign number. 4 After successfully checking and setting the parking brake if necessary, press •>>“ to return to the start page of the 'Maintenance/repairs' menu. Calibrating electric parking brake Procedure: Apr 8, 2013 Page 8 of 14 NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK PROCEDURE. AfterSales 2013© Porsche Cars North America, Inc. Service Technical Information 1 10/13 ENU WD08 4 Select the menu item 'Calibration' in the 'Maintenance/repairs' menu and press •>>“ to confirm Electric parking brake calibration. Read the displayed information and requirements and press •>>“ to confirm. Electric parking brake calibration 2 Press •F8“ to start calibrating the electric parking brake. The message “Calibration running” appears during the calibration process. The status “Processing request” appears in the status display. Once calibration is carried out successfully, the message “Calibration has been completed" appears. The status “Request complete” appears in the status display Calibration successful. Calibration successful 3 Press •>>“ to return to the start page of the 'Maintenance/repairs' menu. 4 Select the 'Overview' menu to return to the control unit selection screen. Reading out and erasing fault memories Procedure: NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK PROCEDURE. 2013© Porsche Cars North America, Inc. AfterSales Apr 8, 2013 Page 9 of 14 4 Service WD08 ENU 1 Technical Information 10/13 In the control unit selection screen ( 'Overview' menu), press •F7“ to call up the 'Additional menu' ( Control unit selection). Control unit selection 2 Select the function 'Read all fault memories and erase if required' and press •>>“ to confirm Erasing fault memories. The fault memories of the control units are read out. Erasing fault memories 3 Once you have read out the fault memories, delete the fault memory entries by pressing •F8“. 4 Press •>>“ (“Yes”) in response to the question as to whether you really want to delete all fault memory entries. The faults stored in the fault memories of the various control units are deleted. Information If individual control units (e.g. parking brake, instrument cluster) still contain fault memory entries relating to the electric parking brake, press the clutch pedal and start the engine briefly and then switch it off again. Release the clutch pedal. Wait for approx. 10 seconds before switching the ignition on again and re-establish the connection between the PIWIS Tester and the vehicle. Then read out and erase the fault memories of the affected control units again separately. If the fault memory entries are still present, proceed as follows: Apr 8, 2013 Page 10 of 14 • Switch on ignition. • Press the clutch pedal. • Apply the electric parking brake. • Release the electric parking brake. AfterSales 2013© Porsche Cars North America, Inc. Service Technical Information 10/13 ENU WD08 • Release the clutch pedal. • Switch off the ignition and wait approx. 10 seconds before switching it back on again. • Re-establish the connection between the PIWIS Tester and the vehicle. • Read out the fault memory again and erase it. 4 If the control units are found to have other faults, which cannot be erased and are not caused by control unit programming, these faults must be found and corrected. This work cannot be invoiced under the workshop campaign number. 5 Once you have erased the fault memories, select the 'Overview' menu and press •<<“ to return to the control unit selection screen Control unit selection. Control unit selection Subsequent work Procedure: NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK PROCEDURE. 1 Switch off ignition. 2 Disconnect the PIWIS Tester from the vehicle. 3 Switch off and disconnect the battery charger. 4 On vehicles with Porsche Entry & Drive, replace the original driver's key in the ignition lock with the control panel again. 5 Enter the workshop campaign in the Warranty and Maintenance booklet. Attachment "B": Information The specified working time was determined specifically for carrying out this campaign and includes the time required for programming the electric parking brake control unit as well as all necessary preliminary and subsequent work. The working time may differ from the working times published in the Labor Operation List in PIWIS. 2013© Porsche Cars North America, Inc. AfterSales Apr 8, 2013 Page 11 of 14 4 Service WD08 ENU Technical Information 10/13 Claim Submission - Workshop Campaign WD08 Warranty claims should be submitted via WWS/PQIS. Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS Job Creation. Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If necessary, the required part numbers will need to be manually entered into warranty system by the dealer administrator. Scope: Working time: Labor time: 25 TU Re-programming electric parking brake control unit Includes: Connecting and disconnecting battery charger Connecting and disconnecting PIWIS Tester Performing routine function for electric parking brake control unit Moving to installation position Checking basic parking brake settings Calibrating electric parking brake Reading out and erasing fault memories Damage code WD08 066 000 1 Troubleshooting Procedure: Apr 8, 2013 Page 12 of 14 Error message after entering campaign number Possible causes Remedial action Specified campaign does not exist. • PIWIS Tester software is not up-to-date. • Update PIWIS Tester software to the software version specified in the Technical Information (or a higher software version). Then enter the campaign number again and start programming. • Wrong vehicle type selected. • Close the diagnostic application. Select the correct vehicle type and restart the diagnostic application. Then enter the campaign number again and start programming. AfterSales 2013© Porsche Cars North America, Inc. Service Technical Information No suitable programming rules found. Cause: Part number of the control unit is not in the programming rules. 10/13 ENU WD08 4 • Incorrect programming code entered or programming code not entered correctly. • Enter the programming code specified in the Technical Information correctly. • Campaign must not be carried out on the vehicle or campaign was already carried out. • Check vehicle assignment to the campaign in PIWIS > Vehicle Information. • Replacement control unit with up-to-date software version was installed. • Software version of the installed control unit is already up-to-date. • Software version of the control unit is a version that is not intended for carrying out the campaign. Read out the Porsche part number and software version of the electric parking brake control unit using the PIWIS Tester by selecting 'Parking brake' control unit 'Extended identification' menu. • • Current Porsche part number of electric parking brake control unit: 99161814503 Current software version of electric parking brake control unit: 1600 No suitable programming rules found. Cause: Current vehicle equipment is not shown in the programming rules. Please check vehicle order and change it if necessary. • Campaign must not be carried out on the vehicle. • Check vehicle assignment to the campaign in PIWIS > Vehicle Information. • Vehicle order is wrong. • Check vehicle order and correct it if necessary (PIWIS Tester > Additional menu >> Maintenance of vehicle data). Vehicle data could not be read. • Ignition not switched on. • Switch on ignition and close and restart the diagnostic application. Then enter the 2013© Porsche Cars North America, Inc. AfterSales Apr 8, 2013 Page 13 of 14 4 Service WD08 ENU Technical Information 10/13 campaign number again and start programming. Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and correct part numbers. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © Porsche Cars North America, Inc. Dealership Distribution Routing Service Manager _______ Shop Foreman _______ Service Technician ________ _______ _______ _______ Asst. Manager _______ Warranty Admin. _______ Service Technician ________ _______ _______ _______ Dr. Ing. h.c. F. 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