SB-13-02-32-001

SB-10052379-4090
Service Bulletin
File in Section:
02 - Steering
Bulletin No.:
13-02-32-001
Date:
May, 2013
TECHNICAL
Subject:
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure
Hose During Extreme Low Temperature Conditions
Models:
2009-2013 Buick LaCrosse
2010-2013 Buick Regal
2012-2013 Buick Enclave
2013 Buick Encore Equipped with RPO N40 Hydraulic Power Steering
2007-2013 Cadillac Escalade
2009-2013 Cadillac SRX
2013 Cadillac XTS
2007-2013 Chevrolet Silverado 1500, Suburban 1500, Tahoe
2010-2013 Chevrolet Captiva, Captiva Sport (V6 Only), Equinox (V6 Only)
2011-2013 Chevrolet Silverado 2500/3500
2012-2013 Chevrolet Traverse
2013 Chevrolet Caprice PPV
2007-2013 GMC Sierra 1500, Yukon Models 1500 Series Only
2010-2013 GMC Terrain (V6 Only)
2011-2013 GMC Sierra 2500/3500
2012-2013 GMC Acadia
Condition
Instructions
Important: The information contained in this bulletin
applies only to the models listed. DEXRON HP cannot
be used in any other products power steering system.
Ensure the vehicle being serviced is listed in the
Models information above.
Some customers may comment that their vehicle is
experiencing a power steering noise/whine or fluid leak
from the power steering pump, gear or high pressure
side power steering hose during extreme low outdoor
temperature operation that the cold weather fluid
recommended in bulletin 12-02-32-002 may not
resolve.
To resolve this condition, replace any damaged power
steering system components. Refer to Power Steering
in SI for diagnosing and repairing steering system
component fluid leaks.
Flush the power steering system and refill with
DEXRON HP power steering fluid.
Provide the customer DEXRON HP fluid Part Number
information for their records for any future maintenance
needs.
Cause
During extremely low temperatures, -35°C (-31°F) or
lower (usually in the -40°C/F or less range), the power
steering fluid may thicken and the power steering
system pressures may rise, causing damage to various
components.
Copyright 2013 General Motors LLC. All Rights Reserved.
Parts Information
DEXRON HP ATF, or ATF (212-B) fluid (P/N or
spec# 9986333, spec # GMW16444 ) is serviced
with bottles:
Part Number
Description
19300536
32 oz. with English language label.
19300537
(Canada)
1 Liter with English/French language
label
Page 2
May, 2013
Warranty Information
Note: For vehicles that require power steering
component replacement, use the appropriate labor
operation for the replaced component. Use the unique
labor operation only when servicing the fluid to correct
a noise concern.
Bulletin No.: 13-02-32-001
For vehicles repaired under warranty, use:
Labor
Operation
Description
Labor
Time
7480008*
Flush and Bleed Power Steering
System to Correct Noise
Concern
0.9 hr
*This is a unique labor operation for bulletin use only. It will
not be published in the Labor Time Guide.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION

SB-10052379-9767
Service Bulletin
File in Section:
Bulletin No.:
Date:
02 - Steering
13-02-32-001C
August, 2014
TECHNICAL
Subject:
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure
Hose During Extreme Low Temperature Conditions
Models:
2009-2015 Buick LaCrosse (Equipped with Hydraulic Power Steering)
2010-2013 Buick Regal
2012-2015 Buick Enclave
2013-2015 Buick Encore Equipped with RPO N40 Hydraulic Power Steering
2007-2014 Cadillac Escalade
2009-2015 Cadillac SRX
2013-2015 Cadillac XTS
2007-2014 Chevrolet Avalanche, Silverado 1500, Suburban 1500, Tahoe (Equipped with
Hydraulic Power Steering)
2010-2015 Chevrolet Captiva, Captiva Sport (V6 Only), Equinox (Equinox V6 Only)
2011-2015 Chevrolet Silverado 2500/3500
2012-2015 Chevrolet Traverse
2013 Chevrolet Caprice PPV
2013-2015 Chevrolet Tracker, Trax Equipped with RPO N40 Hydraulic Power Steering
2007-2014 GMC Sierra 1500, Yukon Models 1500 Series Only (Equipped with Hydraulic
Power Steering)
2010-2015 GMC Terrain (V6 Only)
2011-2015 GMC Sierra 2500/3500
2012-2015 GMC Acadia
2009-2015 Opel Insignia (Equipped with Hydraulic Power Steering)
Attention: This bulletin also applies to any of the above models that may be export vehicles.
This bulletin has been revised to update the Models information. Please discard
Corporate Bulletin Number 13-02-32-001B.
Condition
Important: The information contained in this bulletin applies only to the models listed. DEXRON HP fluid cannot be
used in any other products power steering system. Ensure the vehicle being serviced is listed in the Models
information above.
Some customers may comment their vehicle is experiencing a power steering noise/whine or fluid leak from the
power steering pump, gear or high pressure power steering hose during extreme low outdoor temperature operation.
This bulletin replaces Bulletin Number 12-02-32-002 as DEXRON HP fluid has improved cold temperature
characteristics over the former cold temperature fluid.
Cause
During extremely low temperatures, -35°C (-31°F) or lower (usually in the -40°C/F or less range), the power steering
fluid may thicken and the power steering system pressures may rise, causing damage to various components.
Instructions
To resolve this condition, replace any damaged power steering system components. Refer to Power Steering in SI
for diagnosing and repairing steering system component fluid leaks.
Flush the power steering system and refill with DEXRON HP fluid.
Provide the customer DEXRON HP fluid Part Number information for their records for any future maintenance
needs.
Parts Information
DEXRON HP fluid (P/N or spec# 9986333, spec # GMW16444 ) is serviced with bottles:
Part Number
Description
19300536
32 oz. with English language label
19300537 (Canada)
1 Liter with English/French language label
Warranty Information
Note: For vehicles that require power steering component replacement, use the appropriate labor operation for the
replaced component. Use the unique labor operation only when servicing the fluid to correct a noise concern.
For vehicles repaired under warranty, use:
Labor Operation
Description
Labor Time
7480008*
Flush and Bleed Power Steering System to Correct Noise Concern
0.9 hr
*This is a unique Labor Operation for Bulletin use only. It will not be published in the Labor Time Guide.

SB-10052379-1395
File in Section:
Bulletin No.:
Service Bulletin
Date:
02 - Steering
13-02-32-001B
July, 2013
TECHNICAL
Subject:
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure
Hose During Extreme Low Temperature Conditions
Models:
2009-2013 Buick LaCrosse
2010-2013 Buick Regal
2012-2013 Buick Enclave
2013 Buick Encore Equipped with RPO N40 Hydraulic Power Steering
2007-2013 Cadillac Escalade
2009-2013 Cadillac SRX
2013 Cadillac XTS
2007-2013 Chevrolet Avalanche, Silverado 1500, Suburban 1500, Tahoe
2010-2013 Chevrolet Captiva, Captiva Sport (V6 Only), Equinox (V6 Only)
2011-2013 Chevrolet Silverado 2500/3500
2012-2013 Chevrolet Traverse
2013 Chevrolet Caprice PPV
2013 Chevrolet Tracker, Trax Equipped with RPO N40 Hydraulic Power Steering
2007-2013 GMC Sierra 1500, Yukon Models 1500 Series Only
2010-2013 GMC Terrain (V6 Only)
2011-2013 GMC Sierra 2500/3500
2012-2013 GMC Acadia
2009-2012 Opel Insignia
Attention: This bulletin also applies to any of the above models that may be export vehicles.
This bulletin has been revised to update the Models information and add an Attention
statement. Please discard Corporate Bulletin Number 13-02-32-001A.
Condition
Cause
Important: The information contained in this bulletin
applies only to the models listed. DEXRON HP cannot
be used in any other products power steering system.
Ensure the vehicle being serviced is listed in the
Models information above.
Some customers may comment that their vehicle is
experiencing a power steering noise/whine or fluid leak
from the power steering pump, gear or high pressure
side power steering hose during extreme low outdoor
temperature operation that the cold weather fluid
recommended in the latest version of Bulletin
Number 12-02-32-002 may not resolve.
During extremely low temperatures, -35°C (-31°F) or
lower (usually in the -40°C/F or less range), the power
steering fluid may thicken and the power steering
system pressures may rise, causing damage to various
components.
Copyright 2013 General Motors LLC. All Rights Reserved.
Instructions
To resolve this condition, replace any damaged power
steering system components. Refer to Power Steering
in SI for diagnosing and repairing steering system
component fluid leaks.
Flush the power steering system and refill with
DEXRON HP power steering fluid.
Provide the customer DEXRON HP fluid Part Number
information for their records for any future maintenance
needs.
Page 2
July, 2013
Bulletin No.: 13-02-32-001B
Parts Information
Warranty Information
DEXRON HP ATF, or ATF (212-B) fluid (P/N or
spec# 9986333, spec # GMW16444 ) is serviced with
bottles:
Note: For vehicles that require power steering
component replacement, use the appropriate labor
operation for the replaced component. Use the unique
labor operation only when servicing the fluid to correct
a noise concern.
Part Number
Description
19300536
32 oz. with English language label
19300537
(Canada)
1 Liter with English/French language
label
For vehicles repaired under warranty, use:
Labor
Operation
Description
Labor
Time
7480008*
Flush and Bleed Power Steering
System to Correct Noise
Concern
0.9 hr
*This is a unique labor operation for bulletin use only. It will
not be published in the Labor Time Guide.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION