TSB-13-6-11

SB-10053465-3107
POLICE INTERCEPTOR UTILITY AND SEDAN—
FRONT DOOR WINDOW GLASS STICKING OR
BINDING—BUILT ON OR BEFORE 3/26/2013
TSB 13-6-11
FORD:
2013 Taurus, Explorer
ISSUE
10. Clean off residual adhesive and Goo Gone with
Motorcraft Metal Brake Part Cleaner or
equivalent.
Some 2013 Police Interceptor Utility and Sedan
vehicles equipped with ballistic door panels built on
or before 3/26/2013 may exhibit a sticking or
binding door window glass on the left or right front
door.
11. Attach the ballistic information label to lower-left
area of ballistic panel. Label may be discarded
if damaged or illegible.
ACTION
12. Reverse the procedure to assemble the vehicle.
Follow the Service Procedure steps to correct the
condition.
Obtain Part Locally
Part Name
SERVICE PROCEDURE
1.
Perform the following procedure on the affected
side of the vehicle only.
2.
Remove the window regulator. Refer to
Workshop Manual (WSM), Section 501-11.
3.
Remove the door window glass. Refer to WSM,
Section 501-11.
4.
Clean the glass using GOO GONE and
Motorcraft Ultra-Clear Spray Glass Cleaner or
equivalent.
5.
Remove the ballistic information label from the
black nylon material of the ballistic panel and
set aside to reattach to the vehicle.
6.
Remove the front door latch. Refer to WSM,
Section 501-14.
7.
Apply masking tape to the two large openings
inside the door to protect against sheet metal
edges.
8.
Apply liberal amounts of GOO GONE spray
gel adhesive remover or equivalent to the black
nylon material adhered to the ballistic panel.
9.
Remove the black nylon material by peeling at
the upper edge of the panel and pulling the
material downward.
GOO GONE Spray Gel (Citrus Power)
Masking Tape
PART NUMBER
PM-4-A
PART NAME
Motorcraft Metal Brake Parts
Cleaner
Motorcraft Ultra-Clear Spray
Glass Cleaner
ZC-23
WARRANTY STATUS: Eligible Under Provisions Of
New Vehicle Limited
Warranty Coverage
Warranty/ESP coverage
limits/policies/prior approvals
are not altered by a TSB.
Warranty/ESP coverage
limits are determined by the
identified causal part and
verified using the OASIS
part coverage tool.
OPERATION
130611A
DESCRIPTION
TIME
2013 Explorer Utility
1.8 Hrs.
Interceptor: Follow Service
Procedure To Remove
Black Nylon Material From
The Inner Side Of the
Ballistic Panel (Do Not Use
With Any Other Labor
Operations) One (1) Front
Door
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do
the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper
vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a
Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine
Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates.The most recent information is available
through Ford Motor Company’s on-line technical resources.
Copyright  2013 Ford Motor Company Online Publication Date June 11, 2013
PAGE 1
TSB 13-6-11 (Continued)
130611A
130611B
PAGE 2
2013 Taurus Sedan
2.1 Hrs.
Interceptor: Follow Service
Procedure To Remove
Black Nylon Material From
The Inner Side Of the
Ballistic Panel (Do Not Use
With Any Other Labor
Operations) One (1) Front
Door
2013 Taurus Sedan
4.1 Hrs.
Interceptor: Follow Service
Procedure To Remove
Black Nylon Material From
The Inner Side Of the
Ballistic Panel (Do Not Use
With Any Other Labor
Operations) Both (2) Front
Doors
130611B
2013 Explorer Utility
3.1 Hrs.
Interceptor: Follow Service
Procedure To Remove
Black Nylon Material From
The Inner Side Of the
Ballistic Panel (Do Not Use
With Any Other Labor
Operations) Both (2) Front
Doors
DEALER CODING
CONDITION
BASIC PART NO.
CODE
78201B69
D4