FTT-14-002

SB-10055459-2889
March 26, 2014
Volume No. 2, Issue No. 3
Updated DUONIC Transmissions
Warranty Tip
Waffle clutch equipped transmissions introduced
An updated DUONIC transmisison equipped with a waffle type clutch is
now available for sale. The new clutch design allows fluid to flow more
efficiently, dissipating heat more effectively. The updated transmisisons
were installed beginning with the August 1, 2013 Canters known as
“2014½” or “OBD2013” vehicles. Updated factory installed DUONIC
transmissions begin with serial number ZG76391 (FE) / ZG76723 (FG).
OEM Part #
New Model #
Serial # Range
FE
ME530181
M038S6A221
ZG76391 and up
FG
ME530223
M038S6A276
ZG76723 and up
Replacement Part #
Serial #
FE
ME530181XN/XR
Example: W1234
FG
ME530223XN/XR
Example: W1234
New Service Information Bulletins
14-002 New DUONIC™ Clutch Design for 2014 Model Year
Canter
A new clutch design has been incorporated into DUONIC™
transmissions installed in Canter vehicles produced after August 1, 2013.
This new clutch design utilizes a waffle pattern in the disc surface that
allows fluid to flow more efficiently across the disc. This allows heat to
dissipate more effectively, improving transmission durability.
14-003A DUONIC™ Shift Quality Recovery Procedure
When a Canter arrives at your dealership with a complaint of shift quality,
perform the Shift Quality Recovery Procedure before proceeding with
further diagnosis.
14-004 Waffle Clutch-equipped DUONIC™ Transmission ECU
Reprogramming and Initialization
All Canter vehicles built after August 1, 2013 are produced with a
DUONIC™ transmission incorporating this new clutch design. When
installing a waffle clutch equipped DUONIC™ transmission in earlier
Canters, it is imperative to download correct software for correct
application pressure. Failure to apply correct software will result in
premature clutch failure. Such failures will not be covered by warranty!
A & B Codes
• The Warranty Department
has updated the A & B Code
list and it is available on
Fusonet to view or print.
• Go to: Warranty>
Publications>
Warranty Forms Printable
to access.
• To avoid delaying payment
of claims, please use proper
coding. Warranty will place
claims on hold if the A & B
codes do not support the
claim properly.
Did you know?
Quick tips…
• Fuso Diagnostics
Software Update
FDS-R13-1.2 (06EXX0021-2)
was mailed to each dealer
the week of February 24. Be
sure to update your laptop as
soon as you receive the
update in order to properly
communicate with all Canter
trucks and to be able to
perform upcoming
enhancements to customers’
vehicles!
We suggest copying the DVD
to a flash drive, and using the
flash drive to update the
laptop, to avoid installation
errors due to dirty or faulty
DVD drives. The software is
very sensitive and may crash if
the DVD drive hesitates.
Note: This newsletter is intended for information
purposes only and does not supersede Service
Bulletins, Service Publications and Owner’s Manual.
© 2014 Mitsubishi Fuso Truck of America, Inc.
March 26, 2014
Volume No. 2, Issue No. 3
DUONIC Transmission Diagnosis
Diagnosis Tree for DUONIC Transmissions
When a vehicle arrives at the dealership with an open C1006610 DUONIC ATF Contamination Safety
Recall, DUONIC shift quality complaint, or transmission failure, follow the diagnosis tree below:
Vehicle arrives at dealership
Requires C1006610
(no shift complaints)
Perform C1006610 DUONIC
ATF Contamination Recall
DUONIC transmission
operation complaint
Perform SIB 14-003A
Shift Quality Recovery
Open for C1006610?
Yes
Yes
Successfully returned to
normal shift operation?
NOTE:
If performing
C1006610 during a
transmission
replacement, skip
steps 1 through 3
of the Recall.
No
No
Diagnose and repair or
replace transmission
Perform SIB 13-003A
DUONIC ATF Flushing
Repair Complete
Note: This newsletter is intended for information
purposes only and does not supersede Service
Bulletins, Service Publications and Owner’s Manual.
© 2014 Mitsubishi Fuso Truck of America, Inc.
March 26, 2014
Volume No. 2, Issue No. 3
Warranty Reimbursement
Warranty Reimbursement for various DUONIC operations
The warranty reimbursements for various operations are found in blue in the boxes below the operations:
Vehicle arrives at dealership
Requires C1006610
(no shift complaints)
Perform C1006610 DUONIC
ATF Contamination Recall
DUONIC transmission
operation complaint
Perform SIB 14-003A
Shift Quality Recovery
Open for C1006610?
Yes
Yes
Campaign Number – C1006610
Labor Time – 1.8 hours
Parts Allowance – US$76.01
No
Labor Operation – 214050
Work Code – 40
Labor Allowance – 0.3 hour
Successfully returned to
normal shift operation?
No
Diagnose and repair or
replace transmission
Perform SIB 13-003A
DUONIC ATF Flushing
Labor Operation – 222910
Work Code – 59
Labor Allowance – 1.8 hours
Parts – As needed
DUONIC Replacement
Labor Operation – 222010
Work Code – 10
Labor Allowance – 3.9 hours
Parts – As needed
or
DUONIC Repair
Labor Operation – 222010
Work Code – 99
Labor Allowance – Actual
Parts – As needed
Repair Complete
Note: This newsletter is intended for information
purposes only and does not supersede Service
Bulletins, Service Publications and Owner’s Manual.
© 2014 Mitsubishi Fuso Truck of America, Inc.
March 26, 2014
Volume No. 2, Issue No. 3
DUONIC Repair and Reimbursement Summary
If a transmission shift complaint exists, always perform the Shift Quality Recovery procedure first
(SIB 14-003A), then proceed as necessary. If the vehicle is open for the C1006610 recall, complete
the recall after all repairs have been completed. If the vehicle is not open for C1006610, flush the
transmission according to SIB 13-003A after all repairs have been completed.
1. Is the vehicle operating normally and in need of only the ATF Contamination recall?
Perform the recall and request reimbursement through MFTA campaign claim submission as follows:
Campaign Number – C1006610
Labor Time – 1.8 hours
Parts Allowance – US$76.01
2. Was the transmission shift complaint resolved with Shift Quality Recovery?
Open for C1006610
Not open for C1006610
WSC Submission
WSC Submission
Labor Operation – 214050
Work Code – 40
Labor Allowance – 0.3 hour
SIB 14-003A
Recall Submission
Labor Operation – 214050
Work Code – 40
Labor Allowance – 0.3 hour
SIB 14-003A
Labor Operation – 222910
Work Code – 59
SIB 13-003A
Labor Allowance – 1.8 hours
Parts – As needed
Campaign Number – C1006610
Labor Time – 1.8 hours
Parts Allowance – US$76.01
3. Was repair or replacement of the transmission necessary?
Open for C1006610
Not open for C1006610
WSC Submission
WSC Submission
Labor Operation – 214050
Work Code – 40
Labor Allowance – 0.3 hour
Labor Operation – 214050
Work Code – 40
Labor Allowance – 0.3 hour
SIB 14-003A
DUONIC Replacement
Labor Operation – 222010
Work Code – 10
Labor Allowance – 3.9 hours
Parts – As needed
Recall Submission
Campaign Number – C1006610
Labor Time – 1.8 hours
Parts Allowance – US$76.01
or
SIB 14-003A
DUONIC Repair
Labor Operation – 222010
Work Code – 99
Labor Allowance – Actual
Parts – As needed
Labor Operation – 222910
Work Code – 59
SIB 13-003A
Labor Allowance – 1.8 hours
Parts – As needed
Note: This newsletter is intended for information
purposes only and does not supersede Service
Bulletins, Service Publications and Owner’s Manual.
© 2014 Mitsubishi Fuso Truck of America, Inc.
March 26, 2014
Volume No. 2, Issue No. 3
Important DUONIC Notes
1. C1006610 ATF Contamination Recall
In order to ensure that maintenance intervals remain intact, the fluid in the gear box (rear portion of
the transmission assembly) will be replaced during the flushing procedure. In essence, this campaign
becomes a free transmission service for your customer.
2. Flushing Facts
It is not necessary to flush the clutch housing more than the prescribed number of times outlined in
the recall and SIB 13-003A. Both the Safety Recall (C1006610) and the DUONIC Shift Recovery
Procedure (SIB 14-003A) may force substantial quantities of metal contamination into the
transmission oil pan. This flushed debris must be removed from the assembly to prevent it from
clogging the transmission filter.
The micron rating of the filter is more than sufficient to protect the transmission from the microscopic
materials that give the ATF a silvery sheen. This sheen does not indicate the need for additional
flushes or of an imminent failure.
3. DUONIC-Related Part Numbers
Part Number
Description
Notes
ME530181XN
Replacement DUONIC Assembly
FE
ME530181XR
Replacement DUONIC Assembly
FE
ME530223XN
Replacement DUONIC Assembly
FG
ME530223XR
Replacement DUONIC Assembly
FG
LT124B01
DUONIC Gasket Kit
For C1006610
ME536266
DUONIC Oil Pan Gasket
For 13-003A
4032610
SPIII ATF
4L container
LT124C01
SPIII ATF
Case, 4L containers
4. Torque Specifications
Always refer to Section 22 of the Canter Service Manual for proper torque specifications.
Note: This newsletter is intended for information
purposes only and does not supersede Service
Bulletins, Service Publications and Owner’s Manual.
© 2014 Mitsubishi Fuso Truck of America, Inc.