SCB-14-001-REV

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SERVICE CAMPAIGN BULLETIN
SB-10055644-7030
SUBJECT:
2012 − 2013 OUTLANDER SPORT/RVR KOS ECU
SERVICE CAMPAIGN − UNABLE TO START IN
LOW TEMPERATURE CONDITIONS − REVISED
No:
SC−14−001REV
DATE:
April, 2014
MODEL:
2012−2013 Outlander
Sport/RVR
CIRCULATE TO:
[ X ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ X ] SALES MANAGER
This bulletin supercedes SC−14−001, issued March, 2014 to add technical tips and the Remote
Engine Start accessory remote registration procedure. Changes are italicized and indicated byA
PURPOSE
Due to a manufacturing error, certain 2012 − 2013 Outlander Sport/RVR vehicles were built with a KOS
ECU that could fail in low temperature conditions. As a result, the engine cannot be started and the doors,
tailgate, and steering control cannot be locked or unlocked. Once the KOS module is exposed to warmer
temperatures, all affected functions will operate as designed.
This campaign bulletin instructs dealers to replace the KOS ECU with a counter measure unit, and
re−register the F.A.S.T. Key(s) and TPMS transmitters.
AFFECTED VEHICLES
Certain 2012 Outlander Sport/RVR vehicles built December 26, 2011 to June 1, 2012 and certain 2013
Outlander Sport/RVR vehicles built July 20, 2012 to February 28, 2013.
IMPORTANT
To maximize customer satisfaction with the quality of their vehicle, affected new or used
inventory vehicles should be remedied before the vehicle is delivered. Dealers must check their
inventory vehicles’ VINs on the Warranty Super Screen to verify whether the vehicle is involved
in this service campaign.
CUSTOMER NOTIFICATION
A letter will be sent to all owners of affected vehicles requesting them to schedule an appointment with
their local Authorized Mitsubishi Motors dealer to have their KOS ECU replaced. When an appointment
is made, please advise the customer to bring ALL F.A.S.T. Keys for registration to the new KOS
ECU. A copy of the customer notification letter appears at the end of this bulletin.
REQUIRED OPERATIONS
Before starting this campaign procedure, CHECK THE WARRANTY SUPERSCREEN to verify if the
vehicle is an affected VIN for this campaign and this campaign procedure has not already been completed.
SPECIAL EQUIPMENT
The following equipment is needed to write the VIN into the KOS ECU and re−register the F.A.S.T.
Key(s) and TPMS transmitters:

VCI (Vehicle Communication Interface) or VCI Lite − MB991824 or MB992744.

MEDIC Laptop computer with A/C power adapter − 520924, or 547708.

MUT−III main harness ’A’ (blue connector at the DLC end) − MB991910 or MB992745.

USB 2.0 cable − MB991827 or MB992747.
Copyright 2014, Mitsubishi Motors North America, Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link,
MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(4146)
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REPLACEMENT PROCEDURE
NOTE: Replacement of KOS ECU requires re−registration of all F.A.S.T. Keys. Ensure all F.A.S.T. Keys are available.
1. If the vehicle is not equipped with the optional OEM
navigation unit, please record all radio station
presets and reprogram when replacement is
completed.
2. Open the hood. Disconnect the negative (−) cable
terminal from the battery and insulate it with electrical
tape.
NOTE: During re−installation, torque negative (−)
cable terminal to 44 + 8 in−lb.
3. Open the glove box. Slide the dampener off the glove
box door mounting pin with your fingers to disconnect
it.
DAMPENER
MOUNTING PIN
TABS
4. Squeeze the glove box sides together to release (2)
tabs. Dismount the glove box from the bottom support
to remove it.
NOTE: Bottom support not shown.
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SCREWS
5. Unscrew (3) screws and detach (2) clips to drop the
glove box top cover. Do not remove it at this time.
NOTE: Please use a 90 degree pick to release and remove
the center−mounted clip.
NOTE: The remaining clip remains attached to the glove box
top cover after removal.

6. Disconnect the key slot wiring harness and glove box
light bulb. Then remove the glove box top cover.
LIGHT
BULB
CLIPS
IMPORTANT: Ensure Step 2 (negative battery cable
 KOS ECU − B241B (ESL Power Circuit Open)
 OSS ECU − B1145 (ESL Drive Circuit Fail)
 OSS ECU − B1143 (ESL Status Fail)
 OSS ECU − B1152 (ESL Drive Circuit Fail (ESL))
7. Locate the KOS ECU on the underside of the dash
panel and disconnect (2) connectors. Unscrew (2)
screws and remove the KOS ECU.
NOTE: The KOS ECU is labeled in the upper right
hand corner. See the illustration in the next
step.
8. Ensure the correct replacement KOS ECU part
number is used. Please reference the Parts
Information section for more information. Install
the replacement KOS ECU, (2) screws, and
re−connect (2) connectors.
PART NUMBER
NOTE: Part number 8637A976 is shown for
illustration purposes only.
9. Complete Steps 2−6 in reverse order to re−assemble
the vehicle

KOS ECU
disconnection) is completed prior to completing Step 7.
Removing and installing a KOS ECU with the negative battery
cable connected may cause the following DTCs to appear:
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KOS ECU VIN WRITING AND F.A.S.T. KEY REGISTRATION PROCEDURE
NOTE: Ensure all non−genuine electronic accessories are removed from the accessory socket. Connected
accessories may interfere with the VIN writing and F.A.S.T. Key registration procedure.

NOTE: Electrical wave interference from a high energy power source, such as a power transformer or EV charging
station, may interfere with the VIN writing and F.A.S.T. Key registration procedure. Please move the vehicle
away from any high energy power source.

1. Connect the equipment as follows:

Turn the laptop computer on.

Connect the USB cable to the VCI or VCI Lite.

When the laptop displays the MUT−III main screen, connect the USB cable to the laptop.

Connect the MUT−III main harness with the blue DLC connection to the VCI or VCI Lite.

Connect the blue connector of the MUT−III main harness to the vehicle’s data link connector.
NOTE: VCI shown for illustration purposes only.
USB CABLE
VCI − LAPTOP
MEDIC−3 / MUT−III
MAIN HARNESS
BLUE END
VCI
MEDIC 3 / MUT−III LAPTOP
2. Place the F.A.S.T. Key fob in the key slot located in the glove box.
3. Push the engine switch to the “ON” position. The vehicle cannot be turned “ON” since the KOS ECU
was replaced. The “Key Not Detected” warning will display on the Multi−information display. Please
proceed with the VIN writing procedure.
4. From the MEDIC main page,
a. Click on MUT−III.
b. Select “System Select”.
(1)
(2)
c.
Make sure the “From 2006MY” button is selected
(1). Click on the car icon at the bottom of the
screen (2).
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(2)
d. If the VIN listed does not match the vehicle you are
working on, click on the eraser icon at the bottom
of the screen (1).
Click on the VIN button (2).
(1)
e. Click on the icon in the lower RH corner of the
screen to have the MUT−III automatically read the
VIN (1). If a message appears saying that the VIN
cannot be read automatically, manually type the
17 digit VIN into the VIN field (2).
(2)
When the VIN is entered correctly, click on the
“OK” (check mark) icon to continue (3).
(3)
(1)
f.
(1)
(2)
Ensure the VIN entered is correct (1).
Click on the “OK” (check mark) icon to continue (2).
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g. Scroll down the System List and select “F.A.S.T./
IMMO/Keyless/TPMS” (1).
In the Loading Option Setup, select “IMMO &
F.A.S.T. & TPMS” (2).
(1)
(2)
Click on the “OK” (check mark) icon to continue (3).
(3)
h. Select “Coding”.
i.
Select “Chassis No./VIN Writing”.
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(1)
j.
The VIN written into the PCM is displayed (1).
Confirm the displayed VIN matches the VIN plate
or FMVSS Label located on the driver’s side
b−pillar.
Click on the “OK” (check mark) icon to continue (2).
(2)
k.
The Chassis No./VIN Writing prompt will appear.
Click on the “OK” (check mark) icon to begin.
NOTE: The vehicle will turn “ON” during the VIN writing
procedure. This is normal. Please proceed.
l.
Confirmation of Chassis No./VIN Writing
completion will prompt. Click on the “OK” (check
mark) icon to continue.
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m. The Results of Chassis No./VIN Writing will
display. Ensure the VIN is correct.
n. Click on the “back” icon (1) until you reach the
“F.A.S.T./ IMMO/Keyless/TPMS” screen.
Select “Special Function” (2).
(2)
(1)
o. Select “F.A.S.T.−key Registration”.
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p. The Security Info. Check will display. Click on the
“OK” (check mark) icon to continue.
q. Access the Key Register Password on Mitsubishi
Dealer Link to obtain the password for F.A.S.T. Key
registration.
r.
Click on the “OK” (check mark) icon to continue.
s.
Enter the password (1).
Click on the “OK” (check mark) icon to begin
F.A.S.T. Key registration (2).
(2)
NOTE: The “Key Not Detected” warning will display on
the Multi−information display. Please proceed
with the F.A.S.T. Key registration procedure.
NOTE: The vehicle will turn “ON” during the F.A.S.T.
Key registration procedure. This is normal.
Please proceed.
NOTE: If F.A.S.T. Key registration is not successful,
move the vehicle away from any high energy
power source, ensure all non−genuine
electronic accessories are removed from the
accessory socket, and remove all accessories
from the F.A.S.T. Key fob, such as a key ring,
and try again.

(1)
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t.
(3)
(1)
When F.A.S.T. Key registration completes, the
system prompts the user to insert any additional
F.A.S.T. Key fobs into the key slot within 60
seconds of completing the previous registration.
After inserting another key fob, click on the “OK”
(check mark) icon to register another F.A.S.T. Key
(1).
(2)
Once all F.A.S.T. Key fobs are registered, click on
the “Cancel” icon to complete F.A.S.T. Key
registration (2).
u. Start the engine to ensure the F.A.S.T. Key is
registered properly. Turn the engine off.
Click the Home icon to return to the MEDIC main
page (3).
TPMS TRANSMITTER and REMOTE ENGINE START (if equipped) ACCESSORY
REMOTE REGISTRATION PROCEDURE
1. From the MEDIC main page,
a. Click on MUT−III.
b. Select “System Select”.
c.
Select “F.A.S.T. / IMMO / Keyless / TPMS”.
d. Select “IMMO & F.A.S.T. & TPMS” and click on the “OK” (check mark) icon.
e. Select “Special Function”.
f.
Select “Tire Pressure Sensor ID Registration”.
g. Select “4tires ID Reg. (Change tire PRS.)”. Click on the “OK” (check mark) icon.
h. When the following prompt displays, “4 SNSR ID Registration Do you want to start? Note finish
ID Registration within 20 minutes”, click on the “OK” (check mark) icon.
NOTE: All four tire pressure sensor IDs must be registered within 20 minutes. If not registered
within 20 minutes, ALL ID codes registered in the TPMS controller will be erased and the
registration procedure must be restarted from the beginning.
i.
Select any wheel. Decrease the tire pressure to under 25 psi and by reducing the air pressure
by more than 3psi at one time. Once the TPMS transmitter ID code registration is successful for
that wheel, the TPMS transmitter ID code will display on the MUT III / MEDIC screen.
IMPORTANT The MUT III / MEDIC cannot identify which registered TPMS transmitter
corresponds with which wheel. To match the wheel to the ID code, write down which wheel and
the ID code that displays on the MUT III / MEDIC screen when the wheel is successfully
registered.
NOTE: You may begin registration with any of the four TPMS transmitters. The tire pressure
sensor ID registration does not require any specific order.
NOTE: It may take approximately one minute for the ID code to be displayed on the MUT III /
MEDIC screen. If the ID code is not displayed within one minute, reduce the tire pressure

v.
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by at least another 3 psi. If it still does not display, turn the wheel 180 degrees and reduce
the tire pressure by at least another 3 psi again.
NOTE: If at least one TPMS transmitter ID Code can be registered, then the TPMS transmitter
that cannot be registered may be faulty.
NOTE: If none of the TPMS transmitters ID Codes can be registered, the KOS ECU may be faulty.
NOTE: Repeat Step i until all four wheels are completed and all four TPMS transmitter ID codes
are registered.
j.
When registration is complete, the phrase “4 SNSR ID Registration Completed.” is displayed.
Select “OK”.
NOTE: The TPMS indicator will be illuminated due to detection of low tire pressure.

2. Wait at least one minute. With the engine switch in the “ON” position, set the tire pressure according
to the tire pressure listed in the Tire & Loading Information Placard affixed to the driver’s door sill.
3. Check the data list for “Registered ID reception, Tire 1, 2, 3, 4” . If “YES” is displayed for each tire.
the TPMS transmitters were successfully registered. If “NO” is displayed for any tire, drive the vehicle
for approximately 5 minutes, then check the data list again. If “NO” is still displayed, repeat Steps 1−3
again.

4. With the engine switch in the “ON” position, determine if the TPMS indicator is illuminated. If
illuminated, ensure the tire pressure is set correctly on all four tires and repeat this step.
5. Erase DTCs from the ECU. From the MEDIC main page,
a. Click on MUT−III.
b. Select “Special Function”.
c.
Select “All DTCs”.
d. Select “Erase and read all DTCs”.

6. If DTC B241B, B1145, B1143, or B1152 appear, open and close the driver’s door with the engine
switch in the “OFF” position, then start the engine. Turn off the engine and perform “Erase and read
all DTCs” again. If these DTCs re−appear, troubleshoot per the applicable service manual.
If any other DTCs appear, troubleshoot per the applicable service manual.
7. If applicable, reprogram the radio station presets.
8. If the vehicle is equipped with the accessory Remote Engine Start (RES) system, re−register the RES
accessory remote as follows:

NOTE: If you do not hear the confirmation beeps during any of the steps in the accessory remote
registration procedure, please restart the procedure from Step 8a.

a. Open the driver’s door and sit in the driver’s seat with the engine switch in the OFF position.
Ensure all doors, windows, hood, and liftgate are closed. Have the accessory remote readily
available.

b. Press the engine start/stop switch 15 times. This
step must be completed within 10 seconds. The
ECU will beep once to confirm this step was
completed successfully.

15 TIMES
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Within 5 seconds of completing Step 8b, depress the (3) buttons on the accessory remote as
follows:

i. Press “Stop” and “Start” and continue to hold.

ii. While holding “Stop” and “Start”, press “Function” and hold all (3) buttons for at least 1
second.

iii. The accessory remote will beep and the “Start”
and “Stop” lights will blink to confirm this step was
completed successfully. If this step was not
completed successfully, wait until you hear 3 beeps
(approximately 25 seconds) and restart from Step
8b.
d. While the “Start” and “Stop” lights on the
accessory remote are blinking, press the Engine
start/stop switch 3 times in 1 second intervals
(press − wait 1 second − press − wait 1 second −
press − done). The ECU will beep once to confirm
this step was completed successfully.

e. Press and hold “Stop” on the accessory remote for
at least 1 second. The vehicle will beep twice to
confirm this step was completed successfully.

f.

3 TIMES

c.
STOP
PRESS THE
UNLOCK
BUTTON 3
TIMES
Within 10 seconds of completing Step 8e, press
the unlock button on the F.A.S.T. Key 3 times. The
door locks will automatically lock and unlock once,
and then lock and unlock again after several
seconds.
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g. Confirm operation of the RES accessory remote.
i. Press and release“Function”. The “Start” light
will blink on the accessory remote.

ii. Press and hold “Start” for 1 second or longer
until a beep is heard from the accessory remote.

FUNCTION
START
9. If the vehicle is a 2012 Outlander Sport/RVR and KOS ECU Part Number 8637A527 was used,
complete the campaign claim and enter campaign operation number C1402Z01.
If the vehicle is a 2013 Outlander Sport/RVR and KOS ECU Part Number 8637A976 was used,
complete the campaign claim and enter campaign operation number C1403Z01.
PARTS INFORMATION
Use the genuine Mitsubishi Part listed below:
Description
Part Number
Quantity
KOS ECU for 2012 Outlander Sport/RVR
8637A527
1
KOS ECU for 2013 Outlander Sport/RVR
8637A976
1
A supply of kits will be automatically shipped to dealers to allow for rework of all in−stock / new
unsold vehicle(s). Dealers will also be force allocated stock using a formula based on the proximity
and percentage of applicable registered VINs by zip code.
Please refer to Parts Bulletin 54−US−001−14 for additional information.
WARRANTY INFORMATION
There is only one repair scenario.
#
Repair Procedures
1 Replace KOS ECU
Replace the keyless
operating system
control unit
Repair Scenario
C1402Z01 for 2012 MY
C1403Z01 for 2013 MY
Labor Time
Allowance
.7 hours

iii. When the wireless communication is
successfully completed, the engine will start..
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WARRANTY / SERVICE CAMPAIGN CLAIM INFORMATION
Enter all claims as claim type ’C’ − Recall/Campaign Claims
Please follow the campaign instructions when entering each claim in order to select the
applicable operation codes that correctly match up with the work that was actually performed.
A claim example is provided below.
Certain 2012 & 2013 MY Outlander Sport/RVR with a Keyless Operating System (KOS)
Required Operation to be performed by model year
1. 2012MY − Replace KOS ECU
2. 2013MY − Replace KOS ECU
Labor Operation
Labor Time
C1402Z01
C1403Z01
.7 hrs.
.7 hrs.
Claim Header Section: 2012 and 2013MY Outlander Sport/RVR − KOS ECU Replacement
Enter in the first 6 characters of this campaign
labor operation: C1402Z for Japan built
2012MY vehicles (JA) or C1403Z for US built
2013MY vehicles (4A).
C1402Z.. or
C1403Z
5000
JA (2012)
4A (2013)
This campaign is for the replacement of the KOS ECU
on certain 2012MY and 2013MY Outlander Sport/RVR
models with a keyless operating system (KOS).
Check the Open Campaign area of the Superscreen
each time to be certain of a vehicle’s eligibility. Only
VINs showing C1402Z or C1403Z as open are involved.
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After entering the required customer data, vehicle information and applicable campaign
operation number, depending on the model year and “Repair Performed” scenario that is
selected from the menu, hitting the “Save and Continue” button will automatically fill−in
several fields. Please note there is only 1 possible repair scenario for this campaign.
Service Campaign Claim Example:
Follow these instructions for performing the replacement of the KOS ECU on certain 2012MY
and 2013MY Outlander Sport/RVR models with KOS.
−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−
PARTS:
There is only one repair scenario and it requires the replacement of the KOS ECU.
Scenario #1 − on 2012MY vehicles − replace the KOS ECU
Part # 8637A527
Scenario #1 − on 2013MY vehicles − replace the KOS ECU
Part # 8637A976
−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−
LABOR:
The full service campaign labor operation number of either: C1402Z01 for 2012MY vehicles or
C1403Z01 for 2013MY vehicles and the allowed labor time of .7 hours will be automatically
entered as a result of your ’Repair Performed’ scenario selected from the “Vehicle” page.
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