TB-46-14-04

Technical Bulletin
SB-10055859-8342
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Routan
2011-2012
All
All
All
All
Condition
46 14 07 August 14, 2014 2033247 Supersedes Technical Bulletin V461404 dated April 15, 2014 to update the
text in the “YES” answer of step 1 of Lower Control Arm Inspection.
Front Brake Judder And / Or Vibration
This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or
replacing both front brake rotors.
Technical Background
Vehicle owners may feel brake pedal pulsation, steering wheel shake and/or floor pan vibration.
Note:
th
This bulletin applies to vehicles built before March 30 2012 with PR codes 1LA – 1LB for 16 inch brake
systems. Vehicles with PR 1LC have 17 inch brakes and are not applicable to this technical bulletin.
Production Solution
th
New improved brake pads and lower control arms introduced March 30 2012.
Page 1 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
REPAIR PROCEDURE:
Brake Pads and Rotors
1. Raise and support the vehicle.
2. Remove and replace front brake pads with kit Part No. 7B0698151D, see Repair Manual Group 46, Chassis,
Brake System, Mechanical Components, Removal and Installation, Front Brake Pads in Elsa.
3. Do you have an on-car brake lathe?
a. YES - Proceed to Step #6.
b. NO - Proceed to Step #4 and Step #5, disregard Step #6.
4. Remove both front brake rotors, see Repair Manual Group 46, Chassis, Brake System, Mechanical
Components, Removal and Installation, Front Brake Rotor in Elsa.
5. Install new front brake rotors Part No. 7B0615301C, see Repair Manual Group 46, Chassis, Brake System,
Mechanical Components, Removal and Installation, Front Brake Rotor in Elsa.
6. Using an on-vehicle brake lathe, lightly resurface both front brake discs.
Note:
Follow all resurfacing directions and procedures associated with the equipment used.
Lower Control Arm Inspection
Call out 1. Remove the mounting bolt in Fig 1 to access the cross
member hole (Callout 2)
Call out 3. Using a pry bar move the lower control arm so bushing
slots are visible through the cross member hole.
Call out 4. Determine the slot type (long or short) shown in callout
4.
(Fig. 1) Front Lower Control Arm
Page 2 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Step 1. Inspect the bushing on the right and left lower control arm
as show in (Fig. 2).
Did the bushing have eight slots as shown in call out 2 as
compared to three slots in call out 1?
a. Yes >>> Proceed to step 3.
b. No >>> Proceed to Step 2.
Step 2. Remove and replace the right and left lower control arm.
Refer to Repair Manual/Suspension Wheels Steering / Front
Suspension Removal and installation/Lower Control Arm.
1 - Replace Previous Control Arm Bushing
(Metal Substrate Inner)
2 - Retain Current Control Arm Bushing
(Plastic Substrate Inner)
(Fig. 2) Front Lower Control Arm
Step 3. With the rear mounting bolt for the lower control arm still
removed, position a pry bar between the crossmember and the
body to lower the upper crossmember mount for snubber
installation (Fig. 3).
Fig. 3 Snubber Installation
Step 4. Prior to installing the snubbers, fold them inside out
and trim the excess inner rib with a razor blade as shown in
(Fig. 4). Return the snubbers to their original state and insert
between the vehicle body and the left and right upper
crossmember mount.
With the pry bar removed, install the right and left lower
control arm rear mounting bolts and torque to 115Nm (114 ft.
lbs.).
Fig. 4 Trim Snubber
Page 3 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Road test the vehicle for 5 miles.
Did any brake pedal pulsation, steering wheel shake and/or floor pan vibration exhibit.
a. Yes >>> Continue further diagnosis.
b. No >>> Return the vehicle to the customer.
Page 4 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Note:
All Routan pre and post road test time units are included in the labor operation. Therefore, no road test time units
will appear in the designated area within the warranty table.
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Routan
2011-2012
All
All
All
All
SAGA Coding
Claim Type:
Use applicable Claim Type
HST
Damage Location
(Depends on Service
No.)
CWM2033247
Use applicable when
indicated in Elsa Web
(L/R)
Damage
Service Number:
Code
4636
0010
Parts Manufacturer
Routan
3)
Labor Operation : Replace front brake pads and
brake rotors, and replace Lower control arms,
Install Snubbers
40174699 = 380 TU
3)
46365699 = 60 TU
Labor Operation : Replace front brake pads and
Resurface brake rotors - On vehicle, Install
Snubbers
3)
46504699 = 130 TU
Causal Part:
7B0698151F
Labor Operation : Replace front brake pads and
brake rotors, Install Snubbers
USM
2)
40175699 = 310 TU
3)
Labor Operation : Replace front brake pads and
Resurface brake rotors, and replace Lower control
arms, Install Snubbers
1)
Page 5 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Diagnostic Time
GFF Time expenditure
01500000 = 00 TU max.
Road Test
01210002 = 00 TU
4)
NO
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2033247” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policy Procedures Manual.
Page 6 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
Part Description
Part No:
Quantity
Front Brake Pad Kit
7B0698151F
1
Front Wheel Brake Disc
7B0615301C
2
Front lower Control Arm (Right)
7B0407152F
1
Front lower Control Arm (Left)
7B0407151F
1
Snubber (Jounce Bumper)
7B0407303A
2
Tool Description
Tool No:
PRO-CUT International ™PFM 9.0
PCIPFM90VW
Hunter Engineering Company Model OCL 400
HUNOCL400VW
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 7 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
SB-10055859-7021
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Routan
2011-2012
All
All
All
All
Part No:
Quantity per
repair
Estimated
Part Ordering
Parts Description
1.
vehicles
Lower control
arm (Left)
7B0407151F
1
18000
Normal ordering
process
2.
Lower control
arm (Right)
7B0407152F
1
18000
Normal ordering
process
3
Front Brake
Pad Kit
7B0698151F
1
18000
Normal ordering
process
4
Front Wheel
Brake Disc
7B0615301C
2
18000
Normal ordering
process
Snubber
7B0407303A
2
18000
Normal ordering
process
5
Condition
46 14 04 April 15, 2014 2033247 Supersedes technical bulletin V461304 dated December 3, 2013 to provide
additional PR code information in the technical background section and update control arm suffix part number.
Front Brake Judder And / Or Vibration
This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or
replacing both front brake rotors.
Page 1 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Background
Vehicle owners may feel brake pedal pulsation, steering wheel shake and/or floor pan vibration.
Note:
th
This bulletin applies to vehicles built before March 30 2012 with PR codes 1LA – 1LB for 16 inch brake
systems. Vehicles with PR 1LC have 17 inch brakes and are not applicable to this technical bulletin.
Production Solution
th
New improved brake pads and lower control arms introduced March 30 2012.
Service
REPAIR PROCEDURE:
Brake Pads and Rotors
1. Raise and support the vehicle.
2. Remove and replace front brake pads with kit Part No. 7B0698151D, see Repair Manual Group 46, Chassis,
Brake System, Mechanical Components, Removal and Installation, Front Brake Pads in Elsa.
3. Do you have an on-car brake lathe?
a. YES - Proceed to Step #6.
b. NO - Proceed to Step #4 and Step #5, disregard Step #6.
4. Remove both front brake rotors, see Repair Manual Group 46, Chassis, Brake System, Mechanical
Components, Removal and Installation, Front Brake Rotor in Elsa.
5. Install new front brake rotors Part No. 7B0615301C, see Repair Manual Group 46, Chassis, Brake System,
Mechanical Components, Removal and Installation, Front Brake Rotor in Elsa.
6. Using an on-vehicle brake lathe, lightly resurface both front brake discs.
Note:
Follow all resurfacing directions and procedures associated with the equipment used.
Page 2 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Lower Control Arm Inspection
Call out 1. Remove the mounting bolt in Fig 1 to access the
cross member hole (Callout 2)
Call out 3. Using a pry bar move the lower control arm so
bushing slots are visible through the cross member hole.
Call out 4. Determine the slot type (long or short) shown in
callout 4.
(Fig. 1) Front Lower Control Arm
Step 1. Inspect the bushing on the right and left lower
control arm as show in (Fig. 2).
Did the bushing have eight slots as shown in call out 2 as
compared to three slots in call out 1?
a. Yes >>> Return the vehicle to the customer.
b. No >>> Proceed to Step 2.
1 - Replace Previous Control Arm Bushing (Metal
Substrate Inner)
Step 2. Remove and replace the right and left lower control
arm. Refer to Repair Manual/Suspension Wheels Steering /
Front Suspension Removal and installation/Lower Control
Arm.
2 - Retain Current Control Arm Bushing (Plastic
Substrate Inner)
(Fig. 2) Front Lower Control Arm
Page 3 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Step 3. With the rear mounting bolt for the lower control arm
still removed, position a pry bar between the crossmember
and the body to lower the upper crossmember mount for
snubber installation (Fig. 3).
Fig. 3 Snubber Installation
Step 4. Prior to installing the snubbers, fold them inside out
and trim the excess inner rib with a razor blade as shown in
(Fig. 4). Return the snubbers to their original state and insert
between the vehicle body and the left and right upper
crossmember mount.
With the pry bar removed, install the right and left lower
control arm rear mounting bolts and torque to 115Nm (114 ft.
lbs.).
Fig. 4 Trim Snubber
Road test the vehicle for 5 miles.
Did any brake pedal pulsation, steering wheel shake and/or floor pan vibration exhibit.
a. Yes >>> Continue further diagnosis.
b. No >>> Return the vehicle to the customer.
Page 4 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Note:
All Routan pre and post road test time units are included in the labor operation. Therefore, no road test time units
will appear in the designated area within the warranty table.
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Routan
2011-2012
All
All
All
All
SAGA Coding
Claim Type:
Use applicable Claim Type
1)
HST
Damage Location
(Depends on Service
No.)
CWM2033247
Use applicable when
indicated in Elsa Web
(L/R)
Damage
Service Number:
Code
4636
0010
Parts Manufacturer
Routan
3)
Labor Operation : Replace front brake pads and
brake rotors, and replace Lower control arms,
Install Snubbers
40174699 = 380 TU
3)
46365699 = 60 TU
Labor Operation : Replace front brake pads and
Resurface brake rotors - On vehicle, Install
Snubbers
3)
46504699 = 130 TU
Causal Part:
7B0698151F
Labor Operation : Replace front brake pads and
brake rotors, Install Snubbers
2)
40175699 = 310 TU
3)
Labor Operation : Replace front brake pads and
Resurface brake rotors, and replace Lower control
arms, Install Snubbers
USM
Page 5 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Diagnostic Time
GFF Time expenditure
01500000 = 00 TU max.
Road Test
01210002 = 00 TU
4)
NO
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2033247” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policy Procedures Manual.
Page 6 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
Part Description
Part No:
Quantity
Front Brake Pad Kit
7B0698151F
1
Front Wheel Brake Disc
7B0615301C
2
Front lower Control Arm
(Right)
7B0407152F
1
Front lower Control Arm
(Left)
7B0407151F
1
Snubber (Jounce Bumper)
7B0407303A
2
Tool Description
Tool No:
PRO-CUT International ™PFM 9.0
PCIPFM90VW
Hunter Engineering Company Model OCL
400
HUNOCL400VW
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 7 of 7
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.