18-017-15REV.A

Service Bulletin Details

Public Details for: 18-017-15REV.A

Chrysler 2015 : chrysler town & country dodge caravan: information regarding updating software & reprogramming the power control module. *lj


- 2015 -

SB-10058029-5085
NUMBER:
GROUP:
DATE:
18-017-15 REV. A
Vehicle Performance
June 15, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 18-017-15, DATED MARCH 03,
2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES AN ADDITIONAL DTC AND
REVISED BUILD DATE.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: 3.6L Diagnostic And System Improvements
OVERVIEW:
This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
software.
MODELS:
2015
(RT)
Chrysler Town & Country
Dodge Caravan
NOTE: **This bulletin applies to vehicles built on or before June 04, 2015 (MDH
0604XX) equipped with 3.6L V6 24V VVT Engine (sales code ERB).**
SYMPTOM/CONDITION:
The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon
further investigation the technician may find one or more of the following Diagnostic
Trouble Codes (DTC):
•
•
•
•
•
•
•
**P2097 Down Stream Fuel Trim System 1 Rich**
U0140 Lost Communication With Body Control Module. Attempting to clear the DTC
may be unsuccessful.
P0300 Multiple Cylinder Misfire, sets at idle on a cold engine.
P000A Bank 1 Camshaft 1 Position Slow Response.
P000B Bank 1 Camshaft 2 Position Slow Response.
P000C Bank 2 Camshaft 1 Position Slow Response.
P000D Bank 2 Camshaft 2 Position Slow Response.
18-017-15 REV. A
-2-
Enhancements
•
•
Improved idle stability.
Improved first transmission shift after start up.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all engine systems are functioning as designed. If DTCs other than
the ones listed above are present, record them on the repair order and repair as necessary
before proceeding further with this bulletin.
If the customer describes the symptom/condition or if the technician finds the DTCs,
perform the Repair Procedure.
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the PCM with the latest software. Detailed instructions for flashing control
modules using the wiTECH Diagnostic Application are available by selecting the
“HELP” tab on the upper portion of the wiTECH window, then “HELP CONTENTS.”
This will open the Welcome to wiTECH Help screen where help topics can be
selected.
2. Clear any DTCs that may have been set in any module due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow them
to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
18-19-06-DD
Description
Module, Powertrain Control (PCM) Reprogram
(0 - Introduction)
Skill Category
8 - Engine
Performance
Amount
0.2 Hrs.
NOTE: The expected completion time for the flash download portion of this
procedure is approximately 6 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
-3-
18-017-15 REV. A
FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an
issue and the dealer found updated software to correct that issue, use failure code
CC, for all other use failure code RF.
•
•
If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, than failure code CC is to be used.
If an available flash is completed while addressing a different customer concern,
failure code RF is to be used.
CC
Customer Concern
RF
Routine Flash


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