SB-23-030-15

NUMBER:
GROUP:
DATE:
23-030-15
Body
August 05, 2015
SB-10058329-8238
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 15-082. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Door Noises And/Or Door Functions Inoperative
OVERVIEW:
This bulletin involves inspecting all mechanical and electrical functions of all doors.
MODELS:
2015
(BU)
Jeep Renegade
NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA, LATAM
NOTE: This bulletin applies to vehicles built on or before February 24, 2015 (MDH
0224XX).
SYMPTOM/CONDITION:
The customer may describe noises coming from one or more of the doors and/or loss of
functionality to one or more of the door handles, locks, windows, lamps, and mirrors.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition listed above, perform the Repair
Procedure.
23-030-15
-2-
REPAIR PROCEDURE:
NOTE: Perform the following inspection steps to all four vehicle doors and take note
of any loose and/or non-functioning mechanical or electrical items.
1. Verify that the driver side front door can be locked and unlocked using the mechanical
key.
2. Using the right and left front door lock switches, verify that the door locks on all four
doors can be electronically actuated and that there is no ratcheting noise during
actuation.
3. Verify that all four doors can be opened using the inside door handles.
4. Using the inside mechanical door lock knob, verify that each of the four doors can be
locked and unlocked.
5. If the doors are equipped with power mirrors, Verify that both outside door mirrors can
be electrically actuated in all directions using the mirror adjustment control buttons on
the driver door armrest master switch.
6. Using the driver door armrest master switch and individual door window switches,
lower and raise each door glass to verify that each window functions properly with no
unusual noises.
7. Play the radio to verify that each door speaker works and does not produce buzzing
and/or rattling noises.
8. If the door trim panels are equipped with ambient lighting, verify that the lamps
illuminate.
9. Inspect the door trim panels for any loosness and/or missing fasteners.
10. Verify that the doors can be opened using the exterior door handles and that the
handles are not loose.
11. If the vehicle is equipped with passive entry, verify that the passive entry door handles
function properly.
12. This bulletin has been completed, use LOP (23-41-01-9J) to close the active RRT.
13. If any loose and/or non-functioning mechanical or electrical items were noted during
the inspection process, repair those items using standard warranty labor operations.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
23-41-01-9J
Description
Inspect All Four Doors For Proper
Function (1 - Semi-Skilled)
Skill Category
6 - Electrical
and Body
Systems
Amount
0.2 Hrs.
NOTE: If a parts return request is received after completing a repair identified in this
Service Bulletin, send an email to: [email protected]. The email subject
line should include “SB 23-030-15 Part Return Relief Requested”. The email
body should include the Repair Order number, Vehicle Identification Number
(VIN), Dealer Code, Service Bulletin (SB) 23-030-15 and state that a part
return request relief is needed. This action will allow FCA US LLC to remove
the part return request before a chargeback occurs. Failure to complete this
step, will result in a chargeback, and a longer appeal process.
-3FAILURE CODE:
ZZ
Service Action
23-030-15