TB-00415NAS2

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TECHNICAL BULLETIN
JTB00415NAS2
01 JUL 2015
SB-10058422-3918
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in gray
SECTION: 307-00
Transmission In Neutral After Coming To A Stop
AFFECTED VEHICLE RANGE:
F-TYPE (X152)
Model Year:
2014-2016
VIN:
K00001-K22185
Manufacturing Plant: Castle Bromwich
Engine: V6 S/C 3.0L Petrol
V8 S/C 5.0L Petrol
XF (X250)
Model Year:
2013-2015
VIN:
S47999-U70400
Manufacturing Plant: Castle Bromwich
Engine: V6 S/C 3.0L Petrol
V8 S/C 5.0L Petrol
XJ Range (X351)
Model Year:
2013-2015
VIN:
V34128-V84039
Manufacturing Plant: Castle Bromwich
Engine: V6 S/C 3.0L Petrol
V8 S/C 5.0L Petrol
MARKETS:
NAS
CONDITION SUMMARY:
Situation: After coming to a stop, the vehicle will not move off and the transmission may appear to be in
neutral even though the Transmission Control Switch has not been moved. The transmission gear position
indicator on the gear selector and in the Instrument Cluster message center may be flashing 'D' or 'S'. If the
engine is stopped and restarted or Neutral (N) or Park (P) and then Drive (D) or Sport (S) is selected, vehicle
operation returns to normal.
Cause: This may be caused by a Transmission Control Module (TCM) software issue.
Action: Should a customer express this concern, follow the Service Instruction outlined below.
PARTS:
No Parts Required
TOOLS:
NOTE: this is an 'Active Bulletin' that will display a functional programming shortcut if
accessed within a diagnostic session using SDD.
SDD with latest DVD and Calibration File
Jaguar Land Rover-approved Midtronics battery power supply
http://topix.jaguar.jlrint.com/topix/service/document/551355
7/6/2015
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WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the
latest repair time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal
part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Update Transmission Control Module
software
86.99.14
0.20
42
T2H1404
NOTE: Normal Warranty procedures apply.
SERVICE INSTRUCTION:
CAUTION: a Jaguar Land Rover-approved Midtronics battery power supply must be connected to
the vehicle battery during SDD diagnosis / module programming.
CAUTION: ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform these
steps may cause damage to control modules in the vehicle.
NOTE: SDD must be loaded with DVD142.02 v211 or later.
1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
2. Turn ignition 'ON' (engine not running).
3. Connect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data
collect sequence.
5. Select 'Diagnosis' from the Session Type screen.
6. Select the 'Selected Symptoms' tab, and then select:
• Powertrain > Automatic transmission and transaxle > Automatic transmission and transaxle symptoms
7. Select 'continue'.
8. Select the 'Recommendations' tab, and then select 'Run' to perform the 'Configure existing module Transmission control module' option.
9. Follow all on-screen instructions to complete this task, ensuring all DTCs are cleared.
10. Exit the current session.
http://topix.jaguar.jlrint.com/topix/service/document/551355
7/6/2015
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11. Disconnect the SDD and the battery power supply from the vehicle.
http://topix.jaguar.jlrint.com/topix/service/document/551355
7/6/2015