TSB-91-15-04

Technical Service Bulletin
SB-10058587-8426
91 Rearview camera intermittently inoperative (DTC 2203)
91 15 04 2041430/1 July 22, 2015.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A5, A8,
Q3, Q5
2013 - 2016
All
Rearview camera
Q7
2013 - 2015
All
Rearview camera
Condition
• The customer complains that the rearview camera image is not displayed on the MMI display.
• DTC 02203 (audio/video input 1) is logged in the rearview camera system control module, J772 (address word
6C) with one of the following fault symptoms:
• 11 open circuit
• 8 implausible signal
Technical Background
An issue with the wiring harness may cause the condition.
Production Solution
Not applicable.
© 2015 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Before proceeding, confirm that the DTC and one of the fault symptoms listed in the Condition are logged in the
rearview camera system control module, J772 (address word 6C). If the DTC is not listed with one of the fault
symptoms, this bulletin does not apply.
2. Check the wiring of the R189 reverse camera at connector T2az and T1y (Figure 1). Repair any loose
connectors or pins, corrosion, or any other physical damage.
Figure 1. Check the wiring of the R189 reverse camera at connector T2az and T1y.
3. After the wiring has been checked and repaired, try to reproduce the condition:
• If the rearview camera image still is not displayed on the MMI display, but no cause related to the wiring was
found, replace the camera.
• If the rearview camera image is correctly displayed on the MMI display, do not replace the camera. Clear the
DTC and postpone the repair until this TSB is updated with repair instructions.
© 2015 Audi of America, Inc.
Page 2 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
9143
Damage Code:
0040
Labor Operations:
For all vehicles:
Central wiring harness repair
9709 41XX
See Elsa
Rear trunk lid trim remove+reinstall
7087 1900
30 TU
Back-up camera remove+reinstall
9143 1950
10 TU
Back-up camera adjust
9143 1550
50 TU
Tailgate trim panel remove+reinstall
7092 1900
40 TU
Back-up camera remove+reinstall
9143 1951
10 TU
Back-up camera adjust
9143 1550
50 TU
Rear trunk lid trim remove+reinstall
7087 1900
30 TU
Back-up camera remove+reinstall
9143 1950
50 TU
Back-up camera adjust
9143 1550
50 TU
Rear trunk lid trim remove+reinstall
7087 1900
50 TU
Back-up camera remove+reinstall
9143 1950
10 TU
Back-up camera adjust
9143 1550
50 TU
Back-up camera remove+reinstall
9143 1900
70 TU
Back-up camera adjust
9143 1550
50 TU
For A4, A5:
For allroad:
For A5 cabriolet:
For A6:
For A7:
© 2015 Audi of America, Inc.
Page 3 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
For A8:
Rear trunk lid trim remove+reinstall
7087 1900
40 TU
Back-up camera remove+reinstall
9143 1900
70 TU
Back-up camera adjust
9143 1550
50 TU
Tailgate trim panel remove+reinstall
7092 1900
30 TU
Back-up camera remove+reinstall
9143 1950
10 TU
Back-up camera adjust
9143 1550
50 TU
Tailgate trim panel remove+reinstall
7092 1900
40 TU
Back-up camera remove+reinstall
9143 1950
10 TU
Back-up camera adjust
9143 1550
50 TU
Tailgate trim panel (top) remove+reinstall
7092 1905
20 TU
Tailgate trim panel (lower) remove+reinstall
7092 1950
40 TU
Back-up camera remove+reinstall
9143 1950
20 TU
Back-up camera adjust
9143 1550
50 TU
GFF
0150 0000
Time stated on
diagnostic
protocol
For Q3:
For Q5:
For Q7:
Diagnostic Time:
(Max 100 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2041430/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
© 2015 Audi of America, Inc.
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2041430) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2015 Audi of America, Inc.
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.