SB15-073

SB-10059117-5324
Service Bulletin
October 16, 2015
15-073
02593 Version 1
Non-Compliance Recall: Gauge Control Module - FCAN BUS OFF
Product Update: Gauge Control Module - Odometer Mileage
Gauge Control Module - Auto Door Lock Settings Resets
AFFECTED VEHICLES
Year
Model
2016
Pilot
Trim
ALL
VIN Range
Check the iN VIN status for eligibility
BACKGROUND
During manufacturing, the gauge control module software installed did not meet specification. This bulletin covers a
non-compliance recall, a product update, and a service repair all resulting from the faulty software and remedied by the
software update:
Non-Compliance Recall: Gauge Control Module - There is a software bug affecting the gauge control module. When
the system experiences an FCAN BUS OFF, the system indicators on the gauge cluster do not turn on and the gauge
needles do not return to home position. As a result, affected vehicles do not comply with applicable Federal Motor
Vehicle Safety Standards.
Product Update: Odometer Mileage – The gauge control module adds mileage to the odometer each time the ON
mode is selected.
Auto Door Lock Settings – When the ignition is turned to OFF, the gauge control module clears the auto door lock
personalized settings and resets them to the default factory settings.
There were several software changes during vehicle assembly. As a result, there is another bulletin that will be released
in the near future. S/B 15-074, Product Update: Odometer Mileage, will repair vehicles that are not covered by this
recall. Make sure you use the iN VIN Status inquiry and use the correct bulletin to repair the vehicle.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory. These vehicles must be
repaired before they are sold.
Should your dealership sell an unrepaired vehicle that subsequently causes injury or damage because of the recalled
item, the dealership will be solely responsible to the damaged party, and will be required to defend and indemnify
American Honda for any resulting claims. To see if a vehicle in inventory is affected by this recall, do a VIN status
inquiry before selling it.
CORRECTIVE ACTION
Update the software in the gauge control module.
NOTE: The one software update will fix all three issues listed under BACKGROUND.
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.
© 2015 American Honda Motor Co., Inc. – All Rights Reserved
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SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the HDS or MVCI are not covered under
warranty.
MVCI Control Module (CM) Update:
Application Version 3.01.42 or later
Database update 02-Oct-2015 or later
HDS Software Version:
3.016.042 or later
Before beginning the repair, make sure that both the HDS and MVCI are updated as listed above.
Do only the update listed in this service bulletin.
Check that the MVCI indicates the applicable program ID listed below (or a later program ID) as the Available Update
when the update begins.
If the MVCI displays, This vehicle does not need an update at this time during the update, the software for this
bulletin is already installed.
For more information about updating the HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023,
Updating Control Units/Modules.
Year/Model
Program ID (or later)
Program P/N (or later)
2016 Pilot
G7A040
78109-TG7-A04
WARRANTY CLAIM INFORMATION
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
7165A1
Update the gauge
control module software
to repair FCAN BUS
OFF, odometer mileage,
and auto door lock
settings (includes DTC
checks).
0.4 hr
6CF00
JV700
15-073A
78100-TG7-A01
Skill Level:
Repair Technician
REPAIR PROCEDURE
1. Do an ALL DTC CHECK before updating the gauge control module software. Diagnose and repair any issues
before updating the vehicle.
2. Connect the MVCI. Under the User Config display, select CM Update Mode. Press ENTER.
3. Select Reprogramming and press ENTER. When you see the message Use a battery booster while
reprogramming the vehicle, press ENTER again.
NOTE: Make sure the headlights are in the OFF position.
4. On the Select System screen, select Meter and press ENTER. When you see the message Press the “ENTER”
button to begin the Control Module Update, press ENTER.
5. The CM Update Mode Running Change screen appears. Press ENTER to begin the gauge control module
update.
NOTE: Some of the gauge control module indicators will blink and the daytime running lights may come on. This is
normal.
6. After the update is complete, do an all DTC check and clear any DTCs that may have set during the software
update procedure.
NOTE: The outside (ambient) temperature may be incorrect after the update is complete. This is normal and will
normalize after driving the vehicle for some time.
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7. California residents only: Fill out a Vehicle Emissions Recall – Proof of Correction certificate, and use JV7 as the
recall number. Give the certificate to your customer, and advise him or her to keep it as proof that the recall was
completed. Your customer will need to submit this certificate to the DMV only if the DMV requests it. If you need
more certificates, use reorder number Y0657
END
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