15-01-024

SB-10059161-1851
GROUP
NUMBER
CAMPAIGN
Technical Service Bulletin
DATE
MAY 2015
15-01-024
MODEL(S)
VARIOUS
BLUETOOTH AND VOICE RECOGNITION SOFTWARE UPDATE
(SERVICE CAMPAIGN TX5)
SUBJECT:
 IMPORTANT
*** Retail Vehicles Only ***
Dealers must perform this Service Campaign whenever an affected vehicle is in the shop for any
maintenance or repair.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty Vehicle
Information" screen via WEBDCS to identify open Campaigns.
DESCRIPTION: This bulletin describes the procedure for updating the Bluetooth and Voice Recognition
software for certain 2013 Model Year Navigation and Audio systems. This update expands phone
compatibility, improves Bluetooth connection, improves voice recognition and fixes the transfer of an active
phone call after 14 minutes and 59 seconds from the Radio to the handset (private mode).
Applicable Vehicles:
Non NAVIGATION
Certain ‘13MY Tucson (LM) - pages 2-5
Certain ‘13MY Santa Fe Sport (AN) – pages 6-10
Certain ‘13MY Santa Fe Sport (AN) [Color Touchscreen] – pages 11-13
Certain ‘13MY Sonata (YFa) - pages 6-10
Certain ‘13MY Elantra (All applicable VINs) [One Knob] – pages 2-5
Certain ‘13MY Elantra (All applicable VINs) [Two Knob] – pages 6-10
NAVIGATION
Certain ‘13MY Sonata (YFa) and Elantra (All) - pages 14-19
WARRANTY INFORMATION:
OP CODE
50C017R0
OPERATION
OP TIME
AVN SOFTWARE UPDATE
AUDIO SOFTWARE UPDATE
NOTE: Submit claim using the Campaign Claim Entry Screen.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty
Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair
0.3 M/H
SUBJECT:
BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
PARTS INFORMATION:
Parts Description
Part
13MY VDS SW UPDATE
P/N
Remarks
96160-13VDS
Update USB for certain
13MY vehicles.
Two USB sticks have been sent to the dealership. Additional Update Media Device can be purchased
through the PDC.
Service Procedure:
Tucson (LM) and Elantra (ALL) [One Knob] Non Navigation
Bluetooth and Voice Recognition Software Update
Note: The Elantra [One Knob] and the Tucson (Non Navigation) uses the exact same procedures for
updates. Example steps in this section will demonstrate only one of the systems but can be applied to both
vehicles.
Tucson
1.
Elantra (One Knob)
Start the vehicle by using the key (B), or
with the Start Stop Button (A).
A
NOTICE
To start the vehicle using the Start/Stop
Button, depress the brake and push the
Start/Stop Button (A) once.
B
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SUBJECT: BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
2.
After the vehicle has been started, insert
the USB update stick into vehicle USB port
(C) and allow the music on the USB to play
for greater than four seconds.
NOTICE
C
Before conducting
the update, verify the current software
version using step (4) below.
3.
Before checking the Software version turn
the radio OFF by pressing the power button
(D) once.
D
4.
With the radio OFF, press and hold both the
preset button [1] and [4] simultaneously for
3 seconds.
Next release both buttons then tap button
[1] four times.
1
4
NOTICE
If the menu is not
shown, turn the radio ON then OFF,
then repeat step (4).
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SUBJECT:
5.
BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
If the current S/W version is not V4.00.USA
or higher end Tucson update procedure
here. Software update is not possible.
NOTICE
Tucson update
requires a minimum previous/current
version V4.00 to start/complete the
update.
If the version is acceptable proceed to
step (6).
6.
With the radio OFF, press and hold both the
preset button [1] and [4] simultaneously for
3 seconds.
Next release both buttons then tap button
[1] four times.
7a.
1
4
Next press preset button [1] when the
version information screen (E) is displayed.
E
7b.
Press preset button [4] Micom to start the
update.
NOTICE
Do not interrupt the
update while in progress. Any
interruptions like ignition OFF or USB
removal can result in the head unit being
permanently disabled.
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4
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SUBJECT: BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
8.
The update will take approximately 3
minutes.
NOTICE
If the audio unit
does not turn off within 5 seconds of
resetting, the update has failed.
Retry update using steps from 6 to 8.
9.
Update version confirmation.
With the radio OFF, press and hold both the
preset button [1] and [4] simultaneously for
3 seconds.
Next release both buttons then tap button
[1] four times.
1
4
NOTICE
See step (10) for Tucson version.
See step (11) for Elantra version.
10.
Updated Tucson S/W version should now be: V7.01.USA
11.
Updated Elantra S/W version should now be: V8.00.USA
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SUBJECT:
BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
Service Procedure:
Sonata (YFa), Elantra (ALL) [Two Knob] and Santa Fe Sport (AN)
Non Navigation Bluetooth and Voice Recognition Software Update
Note: The Sonata (YFa), the Elantra (ALL) [Two Knob] and the Santa Fe Sport (AN Non Navigation) uses
the exact same procedures for updates. Example steps in this section will demonstrate only one of the
systems but can be applied to both vehicles.
1.
Sonata (YFa) Non Navigation Bluetooth
and Voice Recognition Update.
2.
Start the vehicle by using the key (B), or
with the Start Stop Button (A).
A
NOTICE
To start the vehicle using the Start/Stop
Button, depress the brake and push the
Start/Stop Button (A) once.
B
3.
After the vehicle has been started, insert
the USB update stick into vehicle USB port
(C) and allow the music on the USB to play
for greater than four seconds.
C
NOTICE
Before conducting
the update, verify the current software
version using step (4) below.
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SUBJECT: BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
4.
With the radio OFF, press and hold both the
preset button [1] and [4] simultaneously for
3 seconds.
Next release both buttons then tap preset
button [1] four times.
1
NOTICE
If the menu is not
shown, turn the radio ON, then OFF and
repeat this step.
5.
If the VR_US version is 170013 or higher
do not attempt update. End update
procedure here, head unit is already
updated and does not require further
updates.
If VR_US version is lower [D], continue to
the steps below.
6.
4
D
After the VR_US version has been verified
lower than 170013 turn the radio OFF by
pushing the power button [E] and repeat
step (4).
E
7.
After the engineering menu is displayed,
press the “SETUP” hard button [F] on the
right side of the radio.
Example
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F
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SUBJECT:
8.
BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
Next press preset button [1].
Example
1
9.
Next press preset button [4] to start the
update.
4
10.
The Micom Firmware Update will take
approximately 20 to 25 minutes.
NOTICE
Do not interrupt the
update while in progress. Any
interruptions like ignition OFF or USB
removal can result in the head unit being
permanently disabled.
11.
Update performs in the order below :
BT→ VG→ VR→ MAIN→ DSP→ FONT
* Progress messages shown on the screen.
BT_SSP >>
BT_SSP >> VG >>
BT_SSP >> VG >> VR >>
BT_SSP >> VG >> VR >> MAIN >>
BT_SSP >> VG >> VR >> MAIN >> DSP >> FONT >> Finish
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SUBJECT: BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
12.
The Radio will automatically reset and then
turn off after the update is complete.
NOTICE
If the audio unit
does not turn off within 10 seconds of
resetting, the update has failed.
Retry update using steps from 6 to 9.
13.
If the Update Failed message shown to the
right is ever displayed during the update,
the contents of the USB may have become
damaged.
Please contact Hyundai Tech-line for
assistance. 1-800-325-6604
14.
If the update was successful, the sample
message shown to the right will be
displayed.
15.
After removing the USB update stick,
confirm that the software is updated using
step (4) above.
Sonata (YFa).
Main V1.25
BT: V6.8R
VR_US_170013
NOTICE
See step (16) for the Santa Fe version.
See step (17) for the Elantra version.
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SUBJECT:
16.
BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
Santa Fe Sport (AN).
Software version after update is complete:
Main V1.28
BT: V6.8R
VR_US_170013
17.
Elantra (MD)
Software version after update is complete:
Main V1.14
BT: V6.8R
VR_US_170013
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SUBJECT: BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
Service Procedure:
Santa Fe Sport (AN) Non Navigation (Color Touchscreen)
Bluetooth and Voice Recognition Software Update
1.
2.
With the vehicle’s engine running and the
radio in the OFF state, insert the USB stick
(F).
F
3.
Before conducting the update, confirm the
current S/W version.
With the radio OFF, Press the ‘SEEK(▼)’
button and the ’HD/CAT FOLDER(▲)’button
for 2 seconds simultaneously then release
both buttons and then tap the ‘SEEK(▼)’
button 4 times.
4.
▼
▲
If the VR DB: is VR_US_170013 do not
attempt to update. No update is needed,
end update procedures here.
NOTICE
If the menu is not
shown, turn the radio ON, then OFF and
repeat this step (3).
Continue to step (5) below if current version
is below VR_US_170013.
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SUBJECT:
5.
BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
While inside the ‘Engineering Mode’, press
the ‘SETUP’ button (G).
G
6.
Touch ‘▼’ soft key (H) on the display
screen until “Firmware Update by USB” is
displayed on the screen.
H
7.
Touch “Firmware Update by USB”.
NOTICE
Do not interrupt the
update while in progress. Any
interruptions like ignition OFF or USB
removal can result in the head unit being
permanently disabled.
8.
I
Touch ‘MAIN’ on the display screen to start
the upgrade of the main operating software.
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SUBJECT: BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
8a.
The update will take approximately 5
minutes.
9.
After the MAIN software update is
complete, verify that the software version
has been updated successfully.
Press the ‘SEEK(▼)’ button and
the ’HD/CAT FOLDER(▲)’button for 2
seconds simultaneously then release both
buttons and then tap the ‘SEEK(▼)’ button 4
times.
Software version after update is complete:
Main: V1.28
If the Main version is not V1.28 conduct
update steps (3) – (9) again.
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SUBJECT:
BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
Service Procedure:
1.
Sonata (YFa) and Elantra (All) Navigation
Bluetooth and Voice Recognition Software Update
Sonata (YFa)
Elantra (ALL)
1a.
The Sonata and Elantra Navigation system use the exact same procedures for updates; example
steps in this section will demonstrate only one of the systems but can be applied to both vehicles.
2.
With the vehicle’s engine running and the
radio ON, insert the USB stick (J).
J
3.
After pressing ‘Agree’ on the disclaimer
screen, press the Phone button (K).
Sonata (YFa)
K
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SUBJECT: BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
4.
After pressing ‘Agree’ on the disclaimer
screen, press the Phone button (K).
Press the Phone button (L).
L
Elantra (ALL)
5.
Touch ‘Settings’ (M) on the display.
M
6.
To enter the Engineering menu tap area 1
first, then tap area 2.
2
1
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SUBJECT:
7.
BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
Press ‘FSW-Update’ to start the update.
NOTICE
Do not interrupt the
update while in progress. Any
interruptions like ignition OFF or USB
removal can result in the head unit being
permanently disabled.
7a.
The update will take approximately 5-9
minutes.
When complete, the red progress indicator
will turn grey.
To continue to the last update steps, you
will need to turn the ignition OFF for 15
seconds then turn it back ON.
8.
Repeat steps 4-6 to enter the Engineering
Menu to verify that the Model RevisionEx:
was updated to 3.32.42
Press the Back button (N) if the version was
updated successfully.
If it was not updated, retry update steps
(3) – (7a).
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SUBJECT: BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
9.
Next press the Setup button (O).
O
10.
Touch ‘Main’ on the display.
11.
Touch ‘System Info’ (P) on the display.
P
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SUBJECT:
12.
BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
Touch ‘Map Upgrade’ (Q) on the display.
Q
13.
Touch ‘Yes’ on the pop up.
NOTICE
Do not interrupt the
update while in progress. Any
interruptions like ignition OFF or USB
removal can result in the head unit being
permanently disabled.
13a. Update preparation status will be shown
before the update begins.
The navigation may reboot before the
update starts.
14.
The update will take approximate 8
minutes.
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SUBJECT: BLUETOOTH AND VOICE RECOGNITION UPDATE (SERVICE CAMPAIGN TX5)
14a. The navigation system will restart when the
update is complete.
15.
Follow (9) – (12) steps to verify the software
was updated.
Sonata version after update is complete:
Sonata (YFa) :
YF12MY_MIC.USA.SOP.00.027
Repeat all steps to update Elantra.
Elantra version after update is complete:
Elantra (ALL) :
MD_nd.USA.SOP.01.030
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