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i Model 231. Model Year 2013.
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Replace Left & I
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March 22, 2013
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IMPORTANT SERVICE CAMPAIGN INFORMATION
This Service Campaign is being launched today and the ~affected vehicles will be flagged in VMI.
Background
Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the left and right seals of
the Vario roof front section may not be to specification. An authorized Mercedes-Benz dealer will replace the
left and right seals of the Vario roof front section at the next workshop service.
fl!!!§..- Dealer may order parts as required. Vario roof seal replacement rate Is 100%.
Owner Notification - As this is a voluntary customer care initiative, no customer letter will be mailed.
A copy of the campaign bulletin is attached, and may also be found on StarTeklnfo.
When scheduling customers for an appointment please ensure that you are aware of any open campaigns in
VMI so that the customer is advised about the time necessary to complete all campaigns.
Note: VMI must always be checked before performing campaigns to verify that the campaign is required on a
specific vehicle.
Dealers may also identify vehicles subject to a campaign through NetStar by selecting "Campaign" under the
Controlling tab. Only vehicles that have been retailed by the respective dealer will be displayed within this
program.
While we regret any inconvenience this may cause, Mercedes-Benz USA, LLC is determined to maintain a high
level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR_MERCedes
( 1-800-367-6372).
@
Mercedes-Benz - are registered trademarks of Daimler, Stuttgart, Germany
Campaign No. 2013030001, March 2013
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model 166 Model Year 2012
Update Transmission Control Module Software
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of MercedesBenz vehicles has determined that the transmission control module software does not correspond to
current production configuration. An authorized Mercedes-Benz dealer will update the transmission
control module software at the next workshop visit.
Prior to performing this Service Campaign:
•
Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously
repaired.
•
Please review the entire Service Campaign bulletin and follow the repair procedure exactly as
described.
Approximately 76 vehicles are affected.
Order No. T-SC-2013030001
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Records.
2
Procedure
Note:
•
Use DAS/Xentry 01113 with all associated patches or higher.
•
Follow the steps exactly as described in DAS/Xentry.
•
Connect battery charger (battery voltage >12.5V).
•
•
Ensure all electrical consumers are switched-off.
In the event of software/SCN update issues, contact Star Diagnosis User Help Desk.
•
Refer to Star Diagnosis System (SOS) Best Practices Guide.
1.
2.
Connect Xentry/DAS.
Update transmission control module:
Control units I VGS - Fully integrated transmission control (Y3/8n4) I Control unit adaptations I Control
unit programming.
3.
Follow on-screen instructions.
Note:
After software update the new control module software version might be: 0009025707_001.
Note:
The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Operation:
Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SOS), Connect/disconnect (02-4762)
Update transmission control module software (02-8025)
Jamaae Code
4 942 47 8
Ooeration Number
02-5058
02-4762
02-8025
Note
Operation Number labor times are subject to change.
T-SC-2013030001
Labor Time !hrs.I
0.1
0.1
0.1