14-01-017

//ALL
TO:
FROM:
DATE:
05/21/2014 to 06/19/2014
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty
Administrators
Hyundai Motor America
May 21, 2014
SUBJECT:
Service Campaign TTl - 2007-2010 Elantra Under Body
Corrosion Prevention Treatment (TSB# 14-01-017)
Hyundai Motor America is conducting a Service Campaign to provide
front and rear under body corrosion prevention treatment on certain
2007-2010 Model Year Elantra vehicles in the following salt belt
states: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine,
Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire,
New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West
Virginia, Wisconsin, and the District of Columbia. Service Campaign
TTl provides a procedure for front and rear under body corrosion
prevention treatment.
In order to identify only those vehicles affected by Service Campaign
TTl, it will be necessary to access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS before starting the treatment.
The "Warranty Vehicle Information" screen will identify affected
vehicles with an open Service Campaign TTl.
A listing of VEHICLES is also located on WEBDCS, SERVICE tab, select
INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING
RETAILED.
TSB #14-01-017 will be available on HMAService.com on May 21, 2014. It
contains instructions on performing the service procedure and
submitting the campaign claim.
If a part is found in need of
replacement while performing Service Campaign TTl, please submit a
separate claim using the same Repair Order Number used for the Service
Campaign.
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE SERVICED
so your dealership can be compensated for your work and Hyundai can
maintain accurate records of campaign completions.
LEGAL LIABILITY NOTICE: Hyundai Motor America dealers may use owner
information provided for the campaign only for the purpose of
conducting and performing this service campaign, and for no other
purpose, including marketing to affected owners. You may not disclose
any such information to others.
Hyundai appreciates your cooperation and support.
Questions may be
directed to your District Parts and Service Manager or Warranty
HELPREP line at 1-877-446-2922.
HYUNDAI MOTOR AMERICA