2013110009

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MERCEDES -BENZ USA. l lC
Mercedes-Benz
.............................................................................................
····························································· ··········· ··•·····
Mercedes-Benz Dealer Principals, General
Managers, Sales Managers, Service Managers,
Parts Managers
T o:
[---~-~- ,
Recaff campaign··20 1·31··1·0009:.:·Front
Passenger Seat Occupant Classification
System. Model 231 (SL). Model Year 2013
·····························
...............•
Thomas Brunner, Department Manager,
Vehicle Compliance and Analysis, Engineering
Services
FROM :
DATE ,
December 20, 2013
IMPORTANT NEW RECALL INFORMATION
This Recall Campaign is being launched today and the 130 affected vehicles are flagged in VMI.
On Friday, November 1, 2013 dealers were notified that Mercedes-Benz USA, LLC (MBUSA) will conduct a voluntary
Recall Campaign on approximately 130 Model Year 2013 SL-Class (231) vehicles with regard to the front passenger seat
occupant classification system. This notification is posted on the NHTSA website and may generate some customer
questions.
Owner Notification - Owner notifications will be sent on December 30, 2013.
Parts - Dealers may order parts via your facing PDC. See parts table in Dealer Repair Bulletin which identifies
required part number by VIN. Be sure to include the required upholstery color code. Parts are in very limited
supply and should not be ordered for shelf stock. Parts replacement rate is 100%.
Background
The OCS detects whether a child seat is installed, or a person is sitting in the passenger seat. When the OCS detects
either a child seat or that the front passenger seat is not occupied, the front passenger airbag is automatically
deactivated . On a limited number of SL-Class vehicles (231 platform} produced between January 16, 2013 - April 30,
2013, the passenger seat OCS may fail to properly detect an occupant in the front passenger seat and it could
erroneously deactivate the front passenger side airbag. This may result in an increased risk of injury in the event of a
crash . However, in such a case the "PASSENGER AIR BAG OF F" indicator lamp in the center console of the vehicle would
be illuminated to indicate this condition.
MBUSA therefore has initiated a voluntary recall of all potentially affected vehicles described above . The recall will be
conducted to replace the front passenger seat base in the subject vehicles.
Given this notice, it is a violation of Federal law for a dealer to deliver any new or used Model Year 20 13 SLClass (231) covered by this notification in dealer inventory, for sale or lease, until the vehicle has been repaired.
A copy of the campaign bulletin is attached, and may also be found on StarTeklnfo.
When scheduling customers for an appointment please ensure that you are aware of any open campaigns in VMI so that the
customer is advised about the time necessary to complete all campaigns.
Note: VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle.
Dealers may also identify vehicles subject to a campaign through NetStar by selecting "Campaign " under the Controlling tab.
Only vehicles that have been retailed by the respective dealer will be displayed within this program.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and
customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR_MERCedes ( 1-800-367-6372).
Q;} Mercedes-Benz - are registered trademarks of Daimler, Stuttgart, Germany
Campaign No. 2013110009 , December 2013
ALL MERCEDES-BENZ CENTERS
TO :
SUBJECT:
Model 231 (SL Class), Model Year 2013
Replace Front Passenger Seat Occupant Classification System
Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that on a limited
number of SL-Class vehicles (231 platform) the Occupant Classification System (OCS) may not function
properly. The OCS detects whether a child seat is installed, or a person is sitting in the passenger seat.
When the OCS detects either a child seat or that the front passenger seat is not occupied , the front
passenger airbag is automatically deactivated. On a limited number of SL-Class vehicles the passenger
seat OCS may fail to properly detect an occupant on the front passenger seat and it could erroneously
deactivate the front passenger side airbag . This may result in an increased risk of injury in the event of a
crash.
MBUSA therefore has initiated a voluntary recall of all potentially affected vehicles described above. An
authorized Mercedes-Benz dealer will replace the front passenger seat base in the subject vehicles.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle
status indicator.
Attached is a sample copy of a letter which owners of the affected vehicles will receive .
Prior to performing this Recall Campaign :
•
Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously
repaired .
•
Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described .
Approximately 130 vehicles are affected.
Order No. P-SC- 2013110009
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control , and MBUSA-SLP S424HH001 , Control of Quality Records.
2
Procedure
1.
~ IJ.() Replace front passenger seat cushion , refer to WIS: AR91 .60-P-0720RKA.
Figure 1
rn
Note (regarding referenced WIS instructions):
•
Cover the right door sill and door weather stripping to protect it when removing seat.
•
Replace 2 cable ties (arrows, Figure 1).
•
Location and amount of cable ties (arrows) may vary according to equipment.
•
Disconnect harness connectors (A) .
•
Remove bolt (B) for weight sensing system sensor.
2.
~Assemble in reverse order.
3. Connect XENTRY/DAS.
WNote:
•
Use DAS/Xentry 11/2013 with all associated patches or higher.
•
Follow the steps exactly as described in DAS/Xentry.
•
Connect battery charger (battery voltage >12.5V) .
•
•
Ensure all electrical consumers are switched-off.
In the event of software/SCN update issues, contact Star Diagnosis User Help Desk. Please refer to the
•
"pre-call" check list before contacting UHD
Refer to Star Diagnosis System (SOS) Best Practices Guide.
P-SC- 2013110009
3
4.
Perform initial startup of WSS - weight sensing system control module:
Control unit view I LIN bus I SBE/AKSE "(LIN bus)" I Front passenger seat occupied recognition I WSS Weight sensing system (N 110) I Adaptations I Initial startup I Perform initial startup with manual setting
of new control unit. Follow on-screen instructions.
Primary Parts Information
Qty.
Part Name
Part Number
Front passenger seat cushion
2
Cable ties
The part numbers
can be found in the
table on the
following page
A 002 997 24 90
Estimated Replacement
Rate
100%
Note (regarding WIS documents referenced in this Procedure):
•
Replacement of parts not listed in the parts table of this Procedure are not claimable
under this campaign . If replacement of additional part(s) is necessary, check coverage
prior to submitting under warranty.
•
The following allowable labor operation should be used when submitting a warranty claim
for this repair
Warranty Information
Operation:
Replace seat cushion for front passenger seat (02-8352).
Connect/disconnect battery charger (02-5058).
Star Diagnosis System (SOS) Connect/disconnect (02-4762) .
Damage Code
91 902 36 7
Operation Number
02-8352
02-5058
02-4762
Note
Operation Number labor times are subject to change.
P-SC- 2013110009
Labor Time (hrs.)
1.4
0.1
0.1
4
VIN end no.
OCS cushion part no. and color
F015918
F015919
F015920
F015928
F015932
F015936
F015979
F015990
F015995
F016000
F016006
F016010
F016067
F016078
F016082
F016195
F016203
F016224
F016233
F016242
F016255
F016257
F016264
F016307
F016311
F016314
F016319
F016532
F016534
F016541
F016624
F016635
F016641
F016691
F016698
F016863
F016872
F016873
F016882
F016894
F016897
F016902
F016909
F016910
F016920
F017118
F017124
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A2319109906
A 231 910 00 04
A2319109906
A 231 910 99 06
A2319109906
A 231 910 99 06
A2319100004
A 231 910 00 04
A 231 910 84 12
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A 231 910 00 04
A2319109906
A2319100004
A 231 910 00 04
A 231 910 99 06
A 231 910 00 04
A 231 910 00 04
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A2319109906
A 231 910 99 06
A 231 910 00 04
A2319109906
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A 231 910 99 06
A2319109906
·.·.·.:-;._-:,,:,_.,,·:::::·::'->:<
......,.·:-,:,.->:---:-:,-
8R05
9H07
9H07
1C14
8R03
8R05
9H07
8R05
8R05
8R03
8R03
7N42
8059
8R03
8R05
8R03
1C14
8R03
8R03
3094
8R03
8R03
9H07
9H07
9H07
8R05
3094
1C14
9H06
9H07
8R05
9H07
3094
8R05
8R05
9H07
9H07
1C14
9H06
9H07
9H07
7M49
8059
8R03
8R05
9H07
8R05
VIN end no
OCS cushion part no. and color
F017131
F017134
F017171
A2319109906
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A 231 910 99 06
A2319100004
A 231 910 00 04
A 231 910 00 04
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A 231 910 00 04
A 231 910 84 12
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 84 12
A 231 910 00 04
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A 231 910 99 06
A 231 910 84 12
A 231 910 99 06
A 231 910 99 06
A 231 910 00 04
A 231 910 00 04
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A2319109906
A 231 910 99 06
A 231 910 99 06
A 231 910 00 04
A 231 910 00 04
A2319109906
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
A 231 910 99 06
:i=o17J7.r,
F017179
F017189
F017190
F017198
F017202
F017221
F017293
F017329
F017335
F017378
F017384
F017403
F017406
F017541
F017621
F017628
F017750
F017752
F017758
F017761
F017765
F017768
F017834
F017842
F017846
F017850
F017858
F017860
F017866
F018234
F018364
F018378
F018422
F018513
F018613
F018626
F018628
F018632
F018708
F018714
F018716
F018751
F018762
.... .
P-SC- 2013110009
3094
3094
8R05
1C14
3094
9H07
8R03
9H07
8R05
7M49
8R03
8R03
9H07
3E03
9H07
8R03
7N42
3094
8R05
8R05
8R05
8R46
9H06
9H07
9H06
9H07
9H06
9H07
9H07
7N42
9H07
1C14
7M49
8R03
8R05
8R05
8R05
8R05
8R05
8R05
8R03
8R03
9H07
8R05
9H07
9H07
8R05
s
VIN end no.
OCS cushion part no. and color
F01BB29
F01BB37
F01BB46
F019169
F01917S
F019193
F019249
F019S40
F019SS6
F019SS7
F019SBS
F019SB6
F019S94
F019601
F01960B
F020274
F01S930
F01S93B
F016063
F016710
F016917
F017197
F017206
F0177B7
F017B79
F01B292
F01BS92
F0191SB
F019492
F019617
F01S947
F01614B
F016441
F017299
F01739B
F01B221
A2319109906
A2319109906
A2319109906
A 231 910 00 04
A 231 910 00 04
A 231 910 00 04
A 231 910 99 06
A 231 910 99 06
A2319109906
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A 231 910 99 06
A 231 910 00 04
A 231 910 99 06
A2319109906
A 231 910 22 14
A 231 910 22 14
A 231 910 22 14
A 231 910 22 14
A 231 910 22 14
A 231 910 22 14
A 231 910 2S 14
A 231 910 22 14
A 231 910 22 14
A 231 910 22 14
A 231 910 22 14
A 231 910 2S 14
A 231 910 22 14
A 231 910 22 14
A 231 910 23 14
A 231 910 23 14
A 231 910 23 14
A 231 910 23 14
A 231 910 23 14
A 231 910 23 14
A 231 910 23 14
A 231 910 26 14
t0!1 ~4£
F01B609
._._,._, .,._ , ....
·'· ·
1C14
9H07
3094
7M49
7M49
BR03
BROS
3094
1C14
1C14
BR03
BROS
3094
3E03
3094
1C14
3094
1C14
9H07
9H07
3094
9H07
BH76
1C14
9H07
3094
1C14
BK19
9H07
3094
9H07
9H07
9H07
9H07
1C14
9H07
9H07
BK20
-'
P-SC- 2013110009
IMPORTANT SAFETY RECALL 2013110009
This notice applies to your vehicle, 
Front Passenger Seat Occupant Classification System
NHTSA Recall# 13V-542
December, 2013
2013110009
WDBAH33Q2CA 123456
John Public
125 Maple Avenue
Montvale, NJ 07645-0301
Dear Mercedes-Benz Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety
exists in certain Model Year 2013 SL-Class vehicles with regard to the front seat occupant classification system. Our records
indicate that your vehicle is included in the affected population of vehicles.
WE SENT YOU THIS NOTICE BECAUSE WE ARE CONCERNED ABOUT YOUR SAFETY.
The potentially affected Mercedes-Benz SL-Class vehicles are equipped with an Occupant Classification System (OCS). The OCS detects
whether a child seat is installed, or a person is sitting on the passenger seat. When the OCS detects either a child seat or that the front
passenger seat is not occupied, the front passenger airbag is automatically deactivated . On a limited number of SL-Class vehicles the
passenger seat OCS may fail to properly detect an occupant on the front passenger seat and it could erroneously deactivate the front
passenger side airbag. This may result in an increased risk of injury in the event of a crash. An authorized Mercedes-Benz dealer will
replace the front passenger seat cushion in your vehicle to correct this condition.
This service will be provided free of charge. We are dedicated to always delivering the Best or Nothing - and respect for your
time is a top priority. While the minimum repair time is approximately 2 hours, your dealer can provide you with a better estimate
of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check
for other repair measures which might be applicable to your vehicle and this may increase the required working time.
For additional information and to schedule an appointment please contact MERCEDES-BENZ OF ANYTOWN, 201-555-1234 or
another authorized dealer, at your earliest convenience. To locate additional authorized dealers see www.MBUSA.com/dealerlocator.
Please mention you are scheduling an appointment to replace your front passenger seat cushion under Recall Campaign
#2013110009. You may be asked for your 17-digit Vehicle Identification Number (VIN) which, for your convenience, is located above
your name at the top of this letter.
In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the
updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please
forward this information by first class mail to the lessee within 10 days to comply with federal regulations.
On behalf of Mercedes-Benz USA, (MBUSA) I wanted to take a moment to thank you for choosing Mercedes-Benz. We hope that
you're enjoying your 2013 SL-Class. Here at MBUSA, we are committed to delivering an exceptional ownership experience. Should
you have any questions or encounter any difficulty regarding this Recall Campaign please contact an authorized Mercedes-Benz
dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you . Please contact us at 1(800) FOR-MERCEDES ( 1-800-367-6372).
If an authorized Mercedes-Benz dealer or MBUSA fails or is unable to perform this service without charge within 60 days, pursuant
to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800424-9153); or go to http:/ /www.safercar.gov.
We apologize for any inconvenience this situation may cause you .
Sincerely,
..
IMPORTANT
IF FOR ANY REASON YOU DO NOT NOW OWN THIS VEHICLE OR HAVE A CHANGE OF ADDRESS, PLEASE COMPLETE THE SECTION
BELOW, PLACE IN THE ENCLOSED ENVELOPE, AND DROP IN ANY MAIL BOX. IF POSSIBLE, PROVIDE THE NAME AND ADDRESS OF
THE PRESENT OWNER SO THAT WE MAY CONTACT THEM.
D
D
D
D
D
SCRAPPED
STOLEN
OTHER
SOLD
MY NEW ADDRESS IS:
~~~~~~~~~~~~~~~~~~~~~~~~~-
I HAVE SOLD THE VEHICLE TO:
NAME
STREET
CITY
PHONE
THANK YOU FOR YOUR COOPERATION
APT.
STATE
ZIP