14-01-038-1

11/10/2014 to 11/28/2014
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty
Administrators
FROM:
Hyundai Motor America
DATE:
11/10/2014
SUBJECT: Update Service Campaign TUl
2014-15 Elantra (MD) Overhead
Console Sunglass Holder Latch Replacement and Sunroof Motor Reset
(TSB# 14-01-038-1)
//ALL
TO:
Hyundai Motor America has added additional vehicles to Service
Campaign TUl. Service Campaign TUl provides a procedure to replace
the sunglass holder latch and resetting the sunroof motor which is
required after the motor is disconnected during repair procedure.
In order to identify only those vehicles affected by Service Campaign
TUl, it will be necessary to access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS before starting the repair. The
"Warranty Vehicle Information" screen will identify affected vehicles
with an open Service Campaign TUl.
A listing of VEHICLES is also located on WEBDCS, SERVICE tab, select
INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING - DEALER
STOCK AND RETAILED.
Updated TSB #14-01-038-1 is available on Hyundai's Website as of
November 10, 2014. It contains instructions on performing the service
and submitting the campaign claim.
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE SERVICED
so your dealership can be compensated for your work and Hyundai can
maintain accurate records of campaign completions.
LEGAL LIABILITY NOTICE: You are required to keep confidential any and
all information and documents provided to you by Hyundai Motor America
in the conduct of carrying out work for this service campaign. Hyundai
Motor America dealers may use owner information provided for the
campaign only for the purpose of conducting and performing this
service campaign, and for no other purpose.
Hyundai appreciates your cooperation and support. Questions may be
directed to your District Parts and Service Manager or Warranty
HELPREP line at 1-877-446-2922.
HYUNDAI MOTOR AMERICA