13-01-048-1

GROUP
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HVUnDRI I
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Campaign
13-01-048-1
nEW POSSIBILITIES. 1 - - - - - - - - - + - - - - - - - -- -- - -
Technical Service Bulletin
SUBJECT:
NUMBER
DATE
MODEL(S)
November 2013
2014 Tucson (LM), Santa Fe
(NC)
NAVIGATION OPERATING SYSTEM SOFTWARE UPDATE (SERVICE CAMPAIGN TR4)
This TSB supersedes TSB 13-01-048 to exclude Sonata (YF) and Santa Fe Sport (AN) vehicles.
*IMPORTANT
*** Dealer Stock Vehicles ***
Dealers must perform this Campaign on all affected vehicles prior to customer retail delivery.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty Vehicle
Information" screen via WEBDCS to identify open Campaigns.
DESCRIPTION: This bulletin describes the procedure of updating the operating system software for
2014 Model Year Tucson , and Santa Fe Navigation systems.
NAVIGATION
Applicable Vehicle
Applicable Production Date Range
Tucson (LM)
August 13, 2013 - Nov. 13, 2013
Santa Fe (NC)
August 27, 2013 - Nov. 13, 2013
WARRANTY INFORMATION:
NAVIGATION OPERATING SYSTEM UPDATE
NOTE: Submit claim using the Campaign Claim Entry Screen.
Circulate To : General Manager, Service Manager, Parts Manager, Warranty
Manager, Service Advisors , Technicians , Body Shop Manager, Fleet Repair
SUBJECT:
NAVIGATION OPERATING SYSTEM UPDATE (SERVICE CAMPAIGN TR4)
Parts Information
Part Description
Part
SD Card Update for
2014 MY Navigation
System .
P/N
Remarks
96560-02014-AVNSD
2 Update SD Cards
have been sent to
the dealer.
Additional Update SD Cards can be ordered through the PDC.
PROCEDURE:
Automatic Navigation Operating System Update
With the ignition OFF, eject the SD Card that is currently inserted in the Navigation system.
Insert the Update SD Card into the Navigation system, and then follow the service procedure.
1.
With the vehicle ignition OFF and the
Navigation system off, remove the
Navigation SD Map card then insert the
Update SD Card (A) .
You temporarily may store the
Navigation Map SD card in the SD Card
holder supplied with the Update SD
Card as shown in the illustration .
2.
Start the vehicle by using the key (B), or
with the Start Stop Button (C).
To start the vehicle using the Start/Stop
Button (C) depress the brake and push
the Start/Stop Button once.
TSB #: 13-01-048-1
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SUBJECT:
3.
NAVIGATION OPERATING SYSTEM UPDATE (SERVICE CAMPAIGN TR4)
The update will begin automatically .
If the update does not start
automatically, go to procedure (11) to
confirm the current software version .
If the software version seen is not the
version in the table , go to procedure (5)
to update manually.
4.
The Navigation Operating System softwa re
will continue to update until complete .
PROCEDURE:
5.
Manual Update
Follow procedure (1) and (2) .
To start the manual update , press the
"SETUP" hard button.
Santa Fe will transition directly to the
Setup menu shown in procedure (7) .
TSB #: 13-01-048-1
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SUBJECT:
6.
NAVIGATION OPERATING SYSTEM UPDATE (SERVICE CAMPAIGN TR4)
Some vehicles transition to the selection
menu before the Setup screen is displayed .
Press Setup on the display to enter the
Setup menu.
7.
8.
From the Setup menu , press "System
Update" on the display.
From the System Update menu press
"Update" on the display.
TSB #: 13-01-048-1
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SUBJECT:
NAVIGATION OPERATING SYSTEM UPDATE (SERVICE CAMPAIGN TR4)
9.
After the update is complete the radio will
restart and the clock will be shown .
10.
Turn the Ignition OFF then remove the
Update SD Card .
Re-insert the original map SD Card that
was removed from the Navigation System
in procedure (1 ).
11 .
Confirm that the software version has been
updated .
Follow procedure (5) through (7) to enter
the "System Update menu to compare the
S/W Version with the table below.
MODEL
Tucson
Santa Fe
TSB #: 13-01 -048-1
Software version
LM.USA.SOP.14.009
NC.USA.SOP.14.025
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