14-01-034

//ALL
TO:
FROM:
DATE:
SUBJECT:
Update.
09/03/2014 to 10/30/2014
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty
Administrators
Hyundai Motor America
09/03/2014
Service Campaign
(TSB# 14-01-034)
930
2011
Sonata
2. 4L ECM Software
Hyundai Motor America is conducting a Service Campaign to update the
ECM software on certain 2011 Model Sonata 2.4L vehicles. Service
Campaign 930 provides a procedure to update the ECM software.
In order to identify only those vehicles affected by Service Campaign
930, it will be necessary to access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS before starting the repair. The
"Warranty Vehicle Information" screen will identify affected vehicles
with an open Service Campaign 930.
A listing of VEHICLES is also located on WEBDCS, SERVICE tab, select
INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING - RETAILED
SOLD.
TSB #14-01-034 is available on HMAService.com as of September 332,
2014. It contains instructions on performing the service and
submitting the campaign claim.
Applicable software for this campaign is available on Hyundai's
Service Website.
Vehicle Emission - Proof of Correction Cards and Campaign Sticker
Labels are available from the PDC for states requiring them as noted
in TSB# 14-01-034.
Customer notification letters are scheduled to be mailed the week of
September 8, 2014.
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE SERVICED
so your dealership can be compensated for your work and Hyundai can
maintain accurate records of campaign completions.
LEGAL LIABILITY NOTICE: You are required to keep confidential any and
all information and documents provided to you by Hyundai Motor America
in the conduct of carrying out work for this service campaign. Hyundai
Motor America dealers may use owner information provided for the
campaign only for the purpose of conducting and performing this
service campaign, and for no other purpose.
Hyundai appreciates your cooperation and support. Questions may be
directed to your District Parts and Service Manager or Warranty
HELPREP line at 1-877-446-2922.
HYUNDAI MOTOR AMERICA