14-01-040

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October 16, 2014
ATTN: General Managers, Service Managers and Parts Managers:
IMPORTANT INFORMATION ON RECALL CAMPAIGN 124
Recall Campaign
124
Santa Fe Coil S~rings
Model Year
2001-2006*
Production Dates
March 31, 2000 - February 15, 2006
*Salt Belt States Only
TSB# 14-01-040 for the Recall Campaign is available on HyundaiDealer.com/HMA Tech Info.
The front coil spring in affected vehicles driven in the "salt belt" states can become corroded and
fracture near the base of the spring. A fractured coil spring can make contact with the tire, potentially
resulting in a tire puncture, and increasing the risk of a crash.
Salt belt states include Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts,
Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode
Island, Vermont, West Virginia, Wisconsin, and the District of Columbia.
The TSB describes a remedy to install a bracket to prevent the coil spring from contacting the tire. This
repair will be made available to all customers, regardless of where they live.
An initial shipment of Spring Protectors was shipped to all dealers on October 16, 2014. The initial
quantity shipped to your dealership is based on your expected campaign volume. All dealerships were
shipped a minimum quantity of two parts kits. Additional parts kits can be ordered following the
standard parts ordering procedure.
HMA will notify you when we begin mailing out the Final Customer Notification letters.
Reminders
1. Log into Car Care Scheduling to check appointments daily and for the next day.
2. Check with your Parts Department for Parts Availability.
3. Contact the customer if parts are not available and you need to reschedule the appointment.
4. Utilize the Service Rental Car program in order to minimize your service customers'
inconvenience when they are having service campaign work completed.
Thank you for your prompt attention to this important safety matter and continued
commitment to taking care of Hyundai customers.
Hyundai Motor America