S-SB-0003-14
Service Bulletin Details
Public Details for: S-SB-0003-14
Summary to be provided on a future date.
Technical Service Bulletin ~ ~C:IClrl C!7 February 11, 2014 S-SB-0003-14 Bespoke Premium Audio Featuring Aha - Map Update Process Service Category Audio/Visual/Telematics Section Navigation/Multi Info Display Market Scion Supports ~ ASE Certification' W USA Applicability YEAR(S) MODEL(S) 2013 - 2014 FR-S , iQ , tC , x B , xD ADDITIONAL INFORMATION Introduction Scion models equipped with the Bespoke® Premium Audio featuring Aha TM require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle . Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system . Use the process described in this bulletin to perform the update. NOTE Map data will be released annually through the shipment of a Special Service Tool USB drive to each dealer. The SST must be stored in the SST cabinet to ensure it can be easily found. Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 N/A Not Applicable to Warranty - - - - © 2014 Toyota Motor Sales, USA Page 1 of 8 February 11, 2014 S-SB-0003-14 Page 2 of 8 Bespoke Premium Audio Featuring Aha - Map Update Process Parts Information PART NUMBER PART NAME QTY 86272-HDDO?-OO ACN NAV UPDATE - HARMAN (Pamphlet) 1 NOTE Pamphlet is blue, with Toyota and Harman labels on the front cover. Required Tools & Equipment SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY USB Drive Navigation Map Update - Harman Becker* SCIH-EXT01-13 1 NOTE Additional SSTs may be ordered by calling 1-800-933-8335. * Essential SST. Repair Procedure HINT Connect a battery charger to the vehicle prior to beginning the process to ensure constant battery voltage. 1. Log into TIS. 2. Log into Navigation Update Wizard. Figure 1. A. Click on the TIS tab. B. Click on the Diagnostics tab. C. Click on the Navigation tab. ____ _ ___ ____ __ _ :.:..- .... ... D. Re-enter your password. E. Click Login . © 2014 Toyota Motor Sales, USA ... ... , ,.._, ,.._ .., _........._ S-SB-0003-14 Page 3 of 8 February 11, 2014 Bespoke Premium Audio Featuring Aha - Map Update Process Repair Procedure (Continued) 3. Select Harman from the Select Navigation Manufacturer dropdown. 4. Enter the Activation Card Number from the inside of the pamphlet (obtained from parts department). Figure 2. Figure 3. ~-----------------, Oco!wc.ode: 50110 O.M• ~ ..... , ToyOb Clly . _ , , . . _ e.td 5. Click Submit. 6. Cycle Ignition ON (Ready OFF/Engine OFF) . 7. Press the SETUP button on the navigation head unit. Figure 4. © 2014 Toyota Motor Sales, USA - -f'#·. ~·™'·"~vr l S-SB-0003-14 February 11, 2014 Page 4 of 8 Bespoke Premium Audio Featuring Aha - Map Update Process Repair Procedure (Continued) 8. Select General. Figures. ~~B--et_oo_th~ ~!f>.'!f _J .. L .. Audio 9. Press the down arrow and then select System Information . 10. Record the Nav ID, located on the bottom left of the navigation screen . Figures. .-------------------~ Figure 1. 11 . Insert the USS Drive SST into the USS port of the vehicle (usually located under the navigation head unit, center console/armrest, or glove box) . © 2014 Toyota Motor Sales, USA Page 5 of 8 February 11, 2014 S-SB-0003-14 BeSpoke Premium Audio Featuring Aha - Map Update Process Repair Procedure (Continued) a. 12. Select Yes . Figure 13. Record the Request Code from the navigation screen. ~-----------------..., 14. Enter navigation data into the Navigation Update Wizard form . ----------------~ Figure 9. Figure 10. RTS- TQCN A. Select the correct USB part number (found on the SST packaging ; starts with "SCIH"). B. Input the Request Code . C. Input Current Nav ID. • use Std P/ N: TOYH-EX'I01 ·12 - D. Input VIN. E. Input Repair Order Number. F. Click Submit. © 2014 Toyota Motor Sales, USA P RS S-SB-0003-14 Page 6 of 8 February 11 , 2014 Bespoke Premium Audio Featuring Aha - Map Update Process Repair Procedure (Continued) 15. Check off each item after confirming that it is correct. If any of the information is incorrect, click Back. Figure 11 . You•eat>e\ll'touPCIM•n-eN••..,_...._"'--~ •helol"'-'llbv~udl11oxlie!ooo. ·~ Youh-US8Sl•tkPIN TOYH-EXT0\· 11 You h... tntuedRequesiC9dl YouhwtfllltredN.. IO \llNis 6't90·1ZLO.v.ooJ.ZEJO MONA:!l1004 JTE5USJ>'SC5000:Dl 16. Click Confirm. 17. Note the License Key that is generated (print this page if necessary) . Figure 12. N:~:W' .._ / ns £. TAS / It.TS - / T~ / PRS / - QAT /-. Adal• Tha..ityOU V09y-~v.,.. ,.._...,.,.I Th•~• Uy o&valodloron• llPdal•. P!&Ke"""' lhl•~!J" for y- I You rLk:en s.e l(eyls: J211.V lU8X - ISJ4 KCHC ""°KC""lh1locet1Mkcy...tl'llJSOStldi.: P/N - !0YKEXltl1-12 18. Select Enter Key. Figure 13. © 2014 Toyota Motor Sales, USA I .....---. ,..,_,.....,. , Page 7 of 8 February 11, 2014 S-SB-0003-14 BeSpoke Premium Audio Featuring Aha - Map Update Process Repair Procedure (Continued) 19. Enter the License Key from step 17. Figure 14. 20 . Select OK. 21 . Select Confirm. Figure 15. NOTE Please do not Interrupt the softwa'e update If a battery charger is connected to the vehicle to maintain constant voltage, the vehicle does NOT need to be running (ensure that the vehicle ignition is ON (Ready OFF/Engine OFF) . once It has started. The engine oust be running dwlng software update. l!Onlllnn 22. Navigation Map Update will begin automatically. The installation will update 10 packages (includes system software and Gracenote® updates) during this process and will automatically advance through each update. U Figure 16. ~-----------------. NOTE This process will take about 35 minutes. © 2014 Toyota Motor Sales , USA February 11, 2014 S-SB-0003-14 Page 8 of 8 Bespoke Premium Audio Featuring Aha - Map Update Process Repair Procedure (Continued) 23 . Remove the USB Drive SST from the vehicle to complete the Map Update. Figure 11. .-----------------~ 24. Map Update is complete. 25. Verify navigation operation . © 2014 Toyota Motor Sales, USA