S-SB-0034-13

Technical Service Bullet in
S-SB-0034-13
E:9 ·= :i c= I CJ r1
September 9, 2013
Ticking Noise from Rear Package Tray
Service
Category
Section
Vehicle Exterior
Body Structure
Market
USA
Scion Supports ~
ASE Certi f i ca t ion~
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2013
FR-S
WMl(s) : JF1
Introd ucti on
Some 2013 model year FR-S vehicles may experience a ticking noise coming from the driver or
passenger side of the rear package tray sheet metal while driving over rough surfaces. This is
caused by spatter that is created during the weld process rubbing in between the sheet metal layers
at specific weld points. FollOvV the Repair Procedure in this bulletin to reduce the gap between the
sheet metal layers to address this condition.
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VIN shOvVn
below.
MODEL
PRODUCTION CHANGE EFFECTIVE VIN
Scion FR-S
JF 1ZNAA1 #01714778
Required Tools & Equipment
REQUIRED MAlERIAL
QUANlllY
Castle® EnduraTM Heavy Duty Penetrating Grease
REQUIRED TOOLS
QUANlllY
Ball Peen Hammer (16 oz.)
1
5 mm Hex Wrench
1
© 2013 Toy:ita Motor Sales , USA
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September 9, 2013
Ticking Noise from Rear Package Tray
Warranty Information
OP CODE
REPAIR
PROCEDURE
801305
1
Adjust Rear Panel From Trunk
with Screwdriver*
0.2
Combo A
2
Adjust Rear Panel From Trunk
with Hammer*
0.2
Combo B
3
Adjust Rear Panel From Inside*
0.9
DESCRIPTION
TIME
OFP
T1
T2
SU003-01373
91
57
•Confirm the location of the noise and proceed to perform the applicable Repair Procedure . It may be necessary to
perform multiple Repair Procedures to address this condition.
APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle's in-service date.
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.
Repair Procedure Overview
NOTE
It may be necessary to perform multiple repair procedures to address the condition.
1. Confirm the noise is coming from the Rear Package tray area.
HINT
Listen to the condition from the rear seat during a test drive to confirm the noise source.
2. Review Repair Procedure 1-3 before performing the repair to confirm the exact location of
the noise.
3. Perform the repair procedures in order and only if necessary.
4. If the noise continues after each repair procedure is completed , reconfirm the noise location
before completing the next repair procedure .
5. Confirm the repair with the vehicle reassembled .
© 2013 Toyota Motor Sales , USA
. S-SB-0034-13
September 9, 2013
Ticking Noise from Rear Package Tray
Repair Procedure 1
1. Test drive the vehicle to confirm that a noise is
coming from the rear package tray area circled
in Figures 2 and 3.
Figure 1.
Figure 2. Driver Side
Figure 3. Passenger Side
© 2013 Toyota Motor Sales, USA
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Ticking Noisefrom Rear Package Tray
Repair Procedure 1 (Continued)
2. Adjust the gap between the lower and middle sheet metal panels as described belCMI.
A. The noise source is located immediately
Figure 4. Driver Side
adjacent to the vertical surface of the package
tray as shown below. The adjustment area is
located between the spot weld and vertical
section.
Figure 5. Passenger Side
1
© 2013 Toyota Motor Sales, USA
I
SpotWeld
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Ticking Noise from Rear Package Tray
Repair Procedure 1 (Continued)
B. Use a hammer and a wide flat blade
screwdriver to gently tap the identified area .
Figure 6.
NOTICE
• To avoid damaging paint, use a piece of
tape or fabric between the screwdriver
blade and sheet metal.
• If the paint becomes damaged, use
touch-up paint to repair the affected
area.
C. Confirm the gap between the sheet metal panels is reduced .
3. Use Castle® Endura TM Heavy Duty Penetrating
Grease between the sheet metal panels.
Figure 7.
A. Insert the spray tube between the sheet metal
panels as shown.
B. Wipe away excess lubricant.
NOTICE
Do NOT use silicone-based lubricant
because it can have adverse effects on
electronic components.
I
1
j Spot Weld
4. Test drive vehicle and confirm that there is not a noise coming from the affected area .
© 2013 Toyota Motor Sales , USA
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Ticking Noise from Rear Package Tray
Repair Procedure 2 (If Applicable)
1. Confirm a noise is coming from the spot welded area shown in Figures 8 and 9. Noise source
area is under the vertical section in Repair Procedure 1, shown in Figure 4.
A Apply finge r pressure to Adjustment Area B which is located between the 4 indicated spot
welds to confirm that the noise is present.
Figure 8. Driver Side View From Under - Looking Up
1
I
SpotWeld
3
I
Adjustment Area B
3
I
Adjustment Area B
Figure 9. Passenger Side View From Under - Looking Up
1
I
SpotWeld
© 2013 Toyota Motor Sales , USA
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Ticking Noise from Rear Package Tray
Repair Procedure 2 (If Applicable) (Continued)
2. Adjust the gap between the lo.ver and middle sheet metal panels .
A. Using the peen of the hammer, gently tap on Adjustment Area 8 (shown in Figures 8 and 9)
by snapping the wrist with a 60 mm (approximately 2.36 in.) stroke.
B. Confirm the gap between the sheet metal sections has been reduced.
3. Test drive the vehicle and confirm that the noise is no longer present from the areas identified in
Repair Procedure 1 or 2.
Repair Procedure 3 (If Applicable)
1. Confirm that the noise is coming from the rear package tray area as indicated below.
Figure 10. Driver Side View
1
I
Figure 11. Passenger Side View
Spot Weld
1
I
SpotWeld
2. Remove the Rear Package Tray.
Refer to the Technical Information System (TIS), applicable model and model year Repair
Manual. Follow Remo.ta! steps but do NOT remo.te the door control receiver.
• 2013 FR-S :
Vehicle Interior- Door Lock- "Door Lock: Door Control Receiver: Removal"
© 2013 To)A:)ta Motor Sales , USA
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Ticking Noise from Rear Package Tray
Repair Procedure 3 (If Applicable) (Continued)
3. Eliminate the gap between the sheet metal panels.
A The area of concern is serviceable from the top of the rear package tray sheet metal. See
Figure 12 for adjustment area.
Figure 12. View From Inside of Vehicle Without Package Tray
Driver Side
1
I
SpotWeld
Passenger Side
2
© 2013 Toyota Motor Sales, USA
I Adjustment Area
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Ticking Noise from Rear Package Tray
Repair Procedure 3 (If Applicable) (Continued)
B. From the inside of the vehicle, use a 5 mm Hex wrench,(or equivalent) and the side face of a
hammer to tap on the adjustment section as shown in Figure 11, 12 and in the video.
Adjustment Video
NOTICE
Damage to the rear glass may occur when adjusting the sheet metal, be careful NOT to hit
the rear glass.
Figure 13. Close-up of Adjustment Point
Figure 14. Adjustment Shown on_ Passenger Side
© 2013 Toyota Motor Sales, USA
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Ticking Noise from Rear Package Tray
Repair Procedure 3 (If Applicable) (Continued)
C.. Confirm the gap between the sheet metal panels has been reduced.
4. Use Castle® Endura TM Heavy Duty Penetrating
Grease between the sheet metal panels. Wipe
away excess lubricant.
Figure 15.
NOTICE
Do NOT use silicone-based lubricant because
it can have adverse effects on electronic
components.
1
I
SpotWeld
5. Reassemble the Rear Package Tray.
A Refer to TIS, applicable model and model year Repair Manual:
•
2013 FR-S:
Vehicle Interior- Door Lock- "Door Lock: Door Control Receiver: Installation "
6. Test drive the vehicle and confirm that the noise is no longer present from the areas included in
Repair Procedure 1, 2 , or 3.
© 2013 Toyota Motor Sales , USA