S-SB-0039-13
Service Bulletin Details
Public Details for: S-SB-0039-13
Summary to be provided on a future date.
- 2013 -
Technical Service Bulletin S-SB-0039-13 ~ !::i C::: I Cl r l CD November 18, 2013 Bespoke Software Update for iOS 7 Compatibility Service Category AudioNisual/Telematics Section AudioNideo Market Scion Supports ~ ASE Certifi cation- USA Applicability YEAR(S) MODEL(S) 2013 FR-S, iQ , tC, xB, xD ADDITIONAL INFORMATION Introduction Customers with vehicles equipped with the premium head unit (Bespoke® powered by Zypr™) who use an iPhone® 4 or 4S that has been updated to iOS 7 may experience a blank display when using the BeSpoke® source on the head unit. Pioneer has revised the 2013 model year "BeSpoke® powered by Zypr™ " head unit software to work with an iPhone 4/4s with iOS 7 to address this condition . NOTE This head unit software update only addresses the iPhone 4/4s with iOS 7 compatibility. There are no added features or enhancements as a result of this update. Customers who do not use or plan to use the iPhone 4 or 4s Bespoke source will not benefit from this update. Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 AU1303 R & R Radio Assembly 0.4 PT546-18130 87 74 NOTE Prompt return of the radio assemblies is critical in supporting the Warranty Exchange Program, so please return them as soon as possible . Please refer to Toyota Warranty Policy and Procedures, "Policy 4.29: Scion Audio Exchange Warranty Dealer Float Program (Scion Models Only)." APPLICABLE WARRANTY • This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date. • Warranty application is limited to occurrence of the specified condition described in this bulletin. © 2013 Toyota Motor Sales, USA Page 1 of 5 S-SB-0039-13 November 18, 2013 Page 2 of 5 BeSpoke Software Update for iOS 7 Compatibility Parts Information PART NUMBER PART NAME QTY PT546-18130 BeSpoke® Premium A udio 1 NOTE The radio MUST be ordered through the Pioneer Exchange Program to qualify for warranty coverage. Required Tools & Equipment SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY Plastic Pry Tool Kit* 00002-06020-01 1 NOTE Additional SSTs may be ordered by calling 1-800-933-8335. • Essential SST. Repair Procedure 1. Confirm the vehicle head unit is the "Bespoke® powered by Zypr™" model. Figure 1. 2. Confirm the softwa re version. A. Cycle ignition to ACC. © 2013 Toyota Motor Sales, USA Page 3 of 5 November 18, 2013 S-SB-0039-13 BeSpoke Software Update for iOS 7 Compatibility Repair Procedure (Continued) B. Press and hold the Audio button and cycle the Headlight Switch 3 times to enter the Diagnostic Mode. Figure 2. C. Select Service Information. Figure 3. Service Menu Failure Diagnosis Function [heck/Setting 1 D. Select Version Information. --- --- Service lntonnation ~ Figure 4. Service lntonnation Back ( © 2013 Toyota Motor Sales, USA Version Information November 18, 2013 S-SB-0039-13 Page 4 of 5 Bespoke Software Update for iOS 7 Compatibility Repair Procedure (Continued) E. Select Push. Figure 5. F. Confirm current version is older than new version. Figure 6. • If the current version is 32400SU, STOP this bulletin does NOT apply. • If the current version is 32300SU or older, proceed to the next step. Unit Version Information • Manufacturer Name Pioneer • Version Audio DA Bac:I: ( 323005U) 3. Replace the radio assembly. Refer to the Technical Information System (TIS), applicable model and model year Accessories Installation: NOTE Scion radio assembly replacement is NOT in the Repair Manual. • 2013 FR-S: AudioNisualfTelematics - AudioNideo - "2013 SCION FR-S Audio (Premium wl Bespoke) PT546-18130 Rev. B" • 2013 iQ: AudioNisualfTelematics - AudioNideo - "2013 SCION iQ Audio (Premium wl Bespoke) PT546-18130 Rev. A" • 2013 tC: AudioNisualfTelematics - AudioNideo - "2013 SCION tC Audio (Premium wl Bespoke) PT546-18130 Rev. A" © 2013 Toyota Motor Sales, USA S-SB-0039-13 November 18, 2013 Page 5 of 5 BeSpoke Software Update for iOS 7 Compatibility Repair Procedure (Continued) • 2013 xB: AudioNisual/Telematics - AudioNideo - "2013 SCION xB Audio (Premium wl Bespoke) PT546-18130 Rev. A" • 2013 xD: AudioNisual!Telematics - AudioNideo - "2013 SCION xD Audio (Premium wl Bespoke) PT546-18130 Rev. A" NOTE For dealer stock: Send new parts from your parts department or new car inventory to Pioneer for the software update. Your part will be updated the same day it is received and will be sent back to you. 4. Confirm proper operation of the premium head unit software. © 2013 Toyota Motor Sales, USA